Kia ora Tina 

 

Your case number is CAS-04463-V6Q1Y4 

We’ll get back to you as soon as we have an update.

 

You can give us more information

If you have more information you would like added to your case, simply
reply to this email leaving the subject line as it is.  You can do this at
any time.

Ngā mihi

Customer Service Team

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[1]www.at.govt.nz

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Dear Tina,

We acknowledge receipt of your request for official information dated 14
October 2019 requesting CCTV footage.

We are processing your request according to the provisions of the Local
Government Official Information and Meetings Act 1987. You will receive a
decision within 20 working days after the receipt of your request by
Auckland Transport, as required by the Act. The expected due date for a
decision is 12 November 2019. Please note this is the maximum response
time and we will endeavour to respond to you sooner.

If you have any further queries, please contact us on (09) 355 3553 during
business hours, quoting Local Government Official Information request
number CAS-04463-V6Q1Y4.

Kind regards,

Emma | Customer Liaison Advisor
Auckland Transport
Private Bag 92250, Auckland 1142
P 09 355 3553 | E [1][email address] or
[2][email address]
[3]www.at.govt.nz
[4]cid:image008.jpg@01D4DF26.CF144370
[5]cid:image002.jpg@01D2927A.134A0850[6]cid:image003.jpg@01D2927A.134A0850 [7]cid:image004.jpg@01D2927A.134A0850 [8]cid:image005.jpg@01D2927A.134A0850[9]cid:image006.jpg@01D2927A.134A0850
 

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
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may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

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Kia ora Tina 

 

We are unable to provide you with the information you asked for

On 14/10/2019 you asked for: CCTV footage of the in Redoubt Rd/Hollyford
Drive intersection on 13/09/2019, around 17:20. I am sorry to hear of your
accident.

We don't hold any footage relevant to your request because we only hold
footage for up to seven days. Footage from 13 September 2019 had already
been overwritten at the time of your request on 15 October 2019. Your
request is therefore refused under section 17(e) of the Local Government
Official Information and Meetings Act 1987 (LGOIMA), as the footage
requested does not exist. 
 

We understand that this isn’t the outcome you hoped for.

 

You have the right to ask the Ombudsman to review how we’ve responded to
your official information request. You can contact the Ombudsman at
[1]www.ombudsman.parliament.nz or freephone 0800 802 602.

 

Ngā mihi

Varsha 

LGOIMA Business Partner 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[2]www.at.govt.nz

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

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2. file:///tmp/www.at.govt.nz

Kia ora Tina 

 

Thanks for getting in touch with Auckland Transport

When people get in touch we automatically open a case (yours was
CAS-04463-V6Q1Y4 ).

 

Your request has been taken care of and your case is now closed.

Ngā mihi

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[1]www.at.govt.nz

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

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1. http://www.at.govt.nz/