Printed from https://fyi.org.nz/request/9099-request-for-bus-and-rail-fare-revenue on October 31, 2025 07:18

Request for bus and rail fare revenue

Tony Randle made this Official Information request to Wellington Regional Council

The request was successful.

From: Tony Randle

Dear Wellington Regional Council,

I am interested in the fare revenue and operating cost of Wellington's pubic transport services under the new PTOM contracts.

1) Can I please have a copy of the monthly rail fare revenue since the rail service was taken over by TransDev under PTOM contract ?

2) Can I please have a copy of the rail ticket sales by ticket type and ticket type revenue for each month since the rail service was taken over by TransDev under PTOM contract ?

3) Can I please have a copy of the monthly rail PTOM contract operating cost paid to TransDev since the rail service was taken over by TransDev under PTOM contract ?

4) Can I please have a copy of the monthly fare revenue for each bus route or each bus PTOM unit for each month since the bus services were taken over by various bus operators under PTOM contracts ?

5) Can I please have a copy of the bus ticket sales by ticket type and ticket type revenue for each bus route or each bus PTOM unit for each month since the bus services were taken over by various bus operators under PTOM contracts ?

6) Can I please have a copy of the monthly bus PTOM contract operating cost paid to bus operators for each PTOM bus unit for each month since bus services were taken over by various bus operators under PTOM contracts ?

If this information is held in electronic form, I would prefer the information was provided in its complete and original electronic format.

Please contact me via the FYI web site if the GWRC requires any further clarification or information to support this information request.

Yours faithfully,

Tony Randle

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From: Darrell Young
Wellington Regional Council

Dear Tony,

 

Acknowledgement of Request for Information under the Local Government
Official Information and Meetings Act 1987

 

Thank you for your email dated 22 November 2018, requesting information on
bus and rail fare revenue.

 

Your request is being followed-up and a reply will be sent to you shortly.

 

Yours sincerely,

 

Darrell Young

 

 

for

Luke Troy

General Manager

Strategy

Greater Wellington Regional Council

 

 

ATTENTION: This correspondence is confidential and intended for the named
recipient(s) only. If you are not the named recipient and receive this
correspondence in error, you must not copy, distribute or take any action
in reliance on it and you should delete it from your system and notify the
sender immediately. Unless otherwise stated, any views or opinions
expressed are solely those of the author, and do not represent those of
the organisation.

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From: Helen Plant
Wellington Regional Council

Attachment Response to OIA 2018 341.pdf
351K Download View as HTML

Attachment Attachment 1 to OIA 2018 341.xlsx
60K Download View as HTML

Dear Mr Randle

Attached is our response to your recent OIA 2018-341 plus one attachment.

 

Yours sincerely

Helen Plant

 

Helen Plant | Executive Assistant to Chair and General Manager Public
Transport
GREATER WELLINGTON REGIONAL COUNCIL
Te Pane Matua Taiao
Shed 39, 2 Fryatt Quay, Pipitea, Wellington 6011:  PO Box 11646, Manners
St, Wellington 6142
T:  04 830 4246     M:  027 201 2478
[1]www.gw.govt.nz

 

 

ATTENTION: This correspondence is confidential and intended for the named
recipient(s) only. If you are not the named recipient and receive this
correspondence in error, you must not copy, distribute or take any action
in reliance on it and you should delete it from your system and notify the
sender immediately. Unless otherwise stated, any views or opinions
expressed are solely those of the author, and do not represent those of
the organisation.

References

Visible links
1. http://www.gw.govt.nz/

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From: Nichola Powell
Wellington Regional Council

Attachment GWRC response to T Randle re Ombudsmans investigation of complaint ref 498926.docx
172K Download View as HTML

Attachment Attachment 1 PTOM units contact payments.xlsx
33K Download View as HTML

Dear Mr Randle

Attached is our response to your Official information complaint.

 

Yours sincerely

 

 

Nichola Powell |

Kaiāwhina Matua ki te Kaiwhakahaere Matua Waka

Executive Assistant to General Manager Public Transport  
GREATER WELLINGTON REGIONAL COUNCIL
Te Pane Matua Taiao
Level 2, 15 Walter Street

PO Box 11646, Manners St, Wellington 6142
T: 04 830 4179 | www.gw.govt.nz | www.metlink.org.nz

 

ATTENTION: This correspondence is confidential and intended for the named
recipient(s) only. If you are not the named recipient and receive this
correspondence in error, you must not copy, distribute or take any action
in reliance on it and you should delete it from your system and notify the
sender immediately. Unless otherwise stated, any views or opinions
expressed are solely those of the author, and do not represent those of
the organisation.

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From: Tony Randle

Dear Nichola Powell,

Thank you for providing this PTOM bus and rail cost information.

As a point of clarification, can the GWRC please specify that is included in these cost totals ? For example:
a) are operator fines under PTOM contracts included or excluded from the provided contract costs ?
b) are payments to operators associated with the provision of electric buses included or excluded from the provided contract costs ?

Yours sincerely,

Tony Randle

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From: Tony Randle

Dear Nichola Powell,

Can the GWRC please confirm when you can provide the clarification of information provided as outlined in my earlier reply on September 23, 2019 ?

Yours sincerely,

Tony Randle

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From: Nichola Powell
Wellington Regional Council

Hello, I may not have access to my email's this week.  If your email is
relation to Greg Pollock could you please forward to
[email address] as she is her EA

Regards

Nichola

ATTENTION: This correspondence is confidential and intended for the named
recipient(s) only. If you are not the named recipient and receive this
correspondence in error, you must not copy, distribute or take any action
in reliance on it and you should delete it from your system and notify the
sender immediately. Unless otherwise stated, any views or opinions
expressed are solely those of the author, and do not represent those of
the organisation.

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From: Nichola Powell
Wellington Regional Council

Dear Mr Randle,

 

The following table outlines the major cost items that are included in the
total unit contract payments for PTOM bus and rail:

 

Major cost items included in GWRC’s payments to operators under PTOM
contracts

Metlink Rail
Base Services Fees (Passenger and Vehicle Service Fees)
Special Events Service Fee
Performance Deductions (Reliability and Punctuality)
Performance Incentives (FIM and Customer Satisfaction Payment)
Other payments (including Locomotive Service Fee, Alternative Transport
Fee)
Metlink Bus
Base Service Fee (Passenger and Vehicle Service Fees)
Special Event Service Fee
Performance Deductions (Reliability and Punctuality)
Performance Incentives (Payments for Nominated Performance Indicators)
Indexation Payment

 

Please note that the FIM Adjustment for bus contracts will not apply until
after the end of the 2nd year of the contracts. The listed items in the
above table provide an outline of the contract payments for provision of
bus and rail services, and is not a comprehensive account of all operating
costs. Further details are contained in the Schedule 6 of PTOM bus
contracts – Financial and Performance Regime – which is available on GWRC
website at the following link: [1]http://www.gw.govt.nz/bus-contracts/.

 

Kind regards

 

 

Nichola Powell | Kaiāwhina Matua ki te Kaiwhakahaere Matua Waka

Executive Assistant to General Manager Public Transport
GREATER WELLINGTON REGIONAL COUNCIL

 

 

 

 

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Things to do with this request

Anyone:
Wellington Regional Council only: