Dear Glenn Collis

Thank you for your email received 19 September 2012. Your request has been forwarded to the appropriate officials at National office to respond. You may expect a response to be sent to you as soon as possible.

Regards
Official and Parliamentary Information team | Ministerial and Executive Services
Ministry of Social Development

-----Original Message-----
From: Glenn Collis [mailto:[OIA #562 email]]
Sent: Tuesday, 18 September 2012 12:15 p.m.
To: Info (MSD)
Subject: Official Information Act request - Prossess & Protocols for investigations

Dear Ministry of Social Development,

I would like to know what the Ministrys Prossesses & Protocols Plus coarse of action which would be taken if a work & income client wrote to the Cheif Executive with the following allegations

1)A Minister for Social Development abused there powers & influenced the granting of a benefit even though legaly that person wasn't entitled to that benefit.

2)A client makes a allegation that they recieved an abusive phone call from a Work & Income staff member.

3)A client has personal sensitive information from the NZ Police go missing from there WINZ file.

4)A client applies for assistance but the application is not prossessed & the application paper work gets destoyed & not placed on there file.

5)A Work & income staff member releases personal information to A private organisation without the written or verbal consent of the client.

Yours faithfully,

Glenn Collis

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------------------------------- This email and any attachments may contain
information that is confidential and subject to legal privilege. If you
are not the intended recipient, any use, dissemination, distribution or
duplication of this email and attachments is prohibited. If you have
received this email in error please notify the author immediately and
erase all copies of the email and attachments. The Ministry of Social
Development accepts no responsibility for changes made to this message or
attachments after transmission from the Ministry.
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