Prossess & Protocols for investigations

Glenn Collis made this Official Information request to Ministry of Social Development

The request was successful.

From: Glenn Collis

Dear Ministry of Social Development,

I would like to know what the Ministrys Prossesses & Protocols Plus coarse of action which would be taken if a work & income client wrote to the Cheif Executive
with the following allegations

1)A Minister for Social Development abused there powers & influenced the granting of a benefit even though legaly that person wasn't entitled to that benefit.

2)A client makes a allegation that they recieved an abusive phone call from a Work & Income staff member.

3)A client has personal sensitive information from the NZ Police go missing from there WINZ file.

4)A client applies for assistance but the application is not prossessed & the application paper work gets destoyed & not placed on there file.

5)A Work & income staff member releases personal information to A private organisation without the written or verbal consent of the client.

Yours faithfully,

Glenn Collis

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From: OIA_Requests (MSD)
Ministry of Social Development

Dear Glenn Collis

Thank you for your email received 19 September 2012. Your request has been forwarded to the appropriate officials at National office to respond. You may expect a response to be sent to you as soon as possible.

Official and Parliamentary Information team | Ministerial and Executive Services
Ministry of Social Development

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From: Info (MSD)
Ministry of Social Development

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