Complaint file about LBP Mark Hanson BP130700
A Robinson made this Official Information request to Ministry of Business, Innovation & Employment
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From: A Robinson
Dear Ministry of Business, Innovation & Employment,
In accordance with the Official Information Act, could I please have a copy of the current complaint file in regards to complaints and investigations in regards to LBP Mark Hanson BP130700. I acknowledge that personal details of witnesses, etc, may be redacted. This includes copies of any complaints that didn't meet your threshold for investigation, as well as any notes, memos, recordings and witness testimony recorded by investigators or submitted by complainants.
A digital copy by email is preferred. Please advise if you wish to post.
Yours faithfully,
A Robinson
From: *OIA
Ministry of Business, Innovation & Employment
Ref: 1819-1410
Dear A Robinson,
On behalf of the Ministry of Business, Innovation and Employment I
acknowledge your email of 26^th March 2019 requesting under the Official
Information Act 1982 (the Act), the following:
“In accordance with the Official Information Act, could I please have a
copy of the current complaint file in regards to complaints and
investigations in regards to LBP Mark Hanson BP130700. I acknowledge that
personal details of witnesses, etc, may be redacted. This includes copies
of any complaints that didn't meet your threshold for investigation, as
well as any notes, memos, recordings and witness testimony recorded by
investigators or submitted by complainants.”
Your request is being processed in accordance with the Act and a response
will be sent to you in due course. If you have any enquiries regarding
your request feel free to contact us via email [1][MBIE request email] or
using the contact details below.
Yours sincerely,
Alan Witcombe
MANAGER, MINISTERIAL SERVICES
Corporate, Governance and Information
Ministry of Business, Innovation and Employment
Level 4, 15 Stout Street, PO Box 1473, Wellington 6140
[2]mbie-logo
[3]www.govt.nz - your guide to finding and using New Zealand government
services
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From: CLM Ministerial Services
Ministry of Business, Innovation & Employment
DOIA 1819-1410
A Robinson
[1][FOI #9931 email]
Good afternoon A Robinson,
Thank you for your email of 26 March 2019 to the Ministry of Business,
Innovation and Employment requesting, under the Official Information Act
1982 (the Act), the following information:
Could I please have a copy of the current complaint file in regards to
complaints and investigations in regards to LBP Mark Hanson BP130700. I
acknowledge that personal details of witnesses, etc, may be redacted. This
includes copies of any complaints that didn't meet your threshold for
investigation, as well as any notes, memos, recordings and witness
testimony recorded by investigators or submitted by complainants.
The Ministry has interpreted your request to be in relation to BPB
Complaint No. C2-01942, available online here:
[2]www.lbp.govt.nz/assets/Uploads/PDF/hanson-2019-c2-01942-redacted-not-upheld-decision.pdf
The Ministry is unable to proceed with your request for information
without a privacy waiver from the complainant or Mark Hanson. Could you
please provide a copy of a signed waiver from either of these individuals
by COP Friday 12 April so the Ministry can continue to process your
request?
If you have any questions, please do not hesitate to contact me.
Kind Regards,
Ministerial Services
Engagement, Communications and Ministerial Services
Email: [3][email address]
Ministry of Business, Innovation & Employment
15 Stout Street, Wellington, PO Box 1473, Wellington 6140
[4]www.mbie.govt.nz
[5]cid:image001.png@01D2A86C.030B1D00
[6]www.govt.nz - your guide to finding and using New Zealand government
services
--------------------------------------------------------------------------
Any opinions expressed in this message are not necessarily those of the
Ministry of Business, Innovation and Employment. This message and any
files transmitted with it are confidential and solely for the use of the
intended recipient. If you are not the intended recipient or the person
responsible for delivery to the intended recipient, be advised that you
have received this message in error and that any use is strictly
prohibited. Please contact the sender and delete the message and any
attachment from your computer.
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References
Visible links
1. https://mako.wd.govt.nz/otcsdav/nodes/90...
2. http://www.lbp.govt.nz/assets/Uploads/PD...
3. mailto:[email address]
4. http://www.mbie.govt.nz/
6. http://www.govt.nz/
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From: A Robinson
Dear CLM Ministerial Services,
Thank you for your response. It is noted when a complainant submits a complaint, they are notified that any complaint is subject to the Official Information Act. Obviously personal details of complainants would be redacted. This appears to contradict with your response that ALL information is withheld on the grounds of privacy.
The complainant for C2-01942 will provide a waiver, but obviously the Licensed Building Practitioner will not. Again this seems contradictory to your initial response in regards to public records of Licensed Building Practitioners and the protection of the public. It is also unusual for an authority to expect a member of the public to seek privacy waivers from all those involved in a complaint, when it is the authority's responsibility to manage private information, and you are able to redact if necessary. Complaints about an LBP should be public information as per the LBP Board regime.
Are there also other complaints that the Registrar refused to investigate? This should be public information. Again, a member of the public can't possibly get waivers from these complainants and the LBP Board can simply redact personal information.
Please provide responses to the above.
Yours sincerely,
A Robinson
From: CLM Ministerial Services
Ministry of Business, Innovation & Employment
Dear A Robinson,
Thank you for your email of 11 April 2019, your feedback is noted.
Thank you for your comments concerning C2-01942. I will assess the investigation file accordingly. I note the decision is publicly available via the link provided.
In relation to your new request 'Are there also other complaints that the Registrar refused to investigate,' I respectfully request that you make a new request through the FYI website for this information.
Kind Regards,
Ministerial Services
Engagement, Communications and Ministerial Services
Email: [email address]
Ministry of Business, Innovation & Employment
15 Stout Street, Wellington, PO Box 1473, Wellington 6140
www.mbie.govt.nz
-----Original Message-----
From: A Robinson [mailto:[FOI #9931 email]]
Sent: Thursday, 11 April 2019 9:54 a.m.
To: CLM Ministerial Services
Subject: Re: 20190410 Clarification of OIA request ROBINSON [UNCLASSIFIED]
Dear CLM Ministerial Services,
Thank you for your response. It is noted when a complainant submits a complaint, they are notified that any complaint is subject to the Official Information Act. Obviously personal details of complainants would be redacted. This appears to contradict with your response that ALL information is withheld on the grounds of privacy.
The complainant for C2-01942 will provide a waiver, but obviously the Licensed Building Practitioner will not. Again this seems contradictory to your initial response in regards to public records of Licensed Building Practitioners and the protection of the public. It is also unusual for an authority to expect a member of the public to seek privacy waivers from all those involved in a complaint, when it is the authority's responsibility to manage private information, and you are able to redact if necessary. Complaints about an LBP should be public information as per the LBP Board regime.
Are there also other complaints that the Registrar refused to investigate? This should be public information. Again, a member of the public can't possibly get waivers from these complainants and the LBP Board can simply redact personal information.
Please provide responses to the above.
Yours sincerely,
A Robinson
-----Original Message-----
DOIA 1819-1410
A Robinson
[1][FOI #9931 email]
Good afternoon A Robinson,
Thank you for your email of 26 March 2019 to the Ministry of Business,
Innovation and Employment requesting, under the Official Information Act
1982 (the Act), the following information:
Could I please have a copy of the current complaint file in regards to
complaints and investigations in regards to LBP Mark Hanson BP130700. I
acknowledge that personal details of witnesses, etc, may be redacted. This
includes copies of any complaints that didn't meet your threshold for
investigation, as well as any notes, memos, recordings and witness
testimony recorded by investigators or submitted by complainants.
The Ministry has interpreted your request to be in relation to BPB
Complaint No. C2-01942, available online here:
[2]www.lbp.govt.nz/assets/Uploads/PDF/hanson-2019-c2-01942-redacted-not-upheld-decision.pdf
The Ministry is unable to proceed with your request for information
without a privacy waiver from the complainant or Mark Hanson. Could you
please provide a copy of a signed waiver from either of these individuals
by COP Friday 12 April so the Ministry can continue to process your
request?
If you have any questions, please do not hesitate to contact me.
Kind Regards,
Ministerial Services
Engagement, Communications and Ministerial Services
Email: [3][email address]
Ministry of Business, Innovation & Employment
15 Stout Street, Wellington, PO Box 1473, Wellington 6140
[4]www.mbie.govt.nz
[5]cid:image001.png@01D2A86C.030B1D00
[6]www.govt.nz - your guide to finding and using New Zealand government
services
References
Visible links
1. https://mako.wd.govt.nz/otcsdav/nodes/90...
2. http://www.lbp.govt.nz/assets/Uploads/PD...
3. mailto:[email address]
4. http://www.mbie.govt.nz/
6. http://www.govt.nz/
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[FOI #9931 email]
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Any opinions expressed in this message are not necessarily those of the Ministry of Business, Innovation and Employment. This message and any files transmitted with it are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivery to the intended recipient, be advised that you have received this message in error and that any use is strictly prohibited. Please contact the sender and delete the message and any attachment from your computer.
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From: A Robinson
Dear CLM Ministerial Services,
Thank you for your response. The original request asked for a copy of all complaints about LBP Mark Hanson, it is you that limited it to the publicly released decision.
We would like a copy of any complaints (with personal details redacted as necessary) including those that the LBP Board did not investigate further as this is completely consistent with the original request for ‘complaints’.
Yours sincerely,
A Robinson
From: CLM Ministerial Services
Ministry of Business, Innovation & Employment
Good afternoon A Robinson,
Please find attached an extension letter for your Official Information Act
request received 26 March 2019.
Kind Regards,
Ministerial Services
Engagement, Communications and Ministerial Services
Email: [1][email address]
Ministry of Business, Innovation & Employment
15 Stout Street, Wellington, PO Box 1473, Wellington 6140
[2]www.mbie.govt.nz
[3]cid:image001.png@01D2A86C.030B1D00
[4]www.govt.nz - your guide to finding and using New Zealand government
services
--------------------------------------------------------------------------
Any opinions expressed in this message are not necessarily those of the
Ministry of Business, Innovation and Employment. This message and any
files transmitted with it are confidential and solely for the use of the
intended recipient. If you are not the intended recipient or the person
responsible for delivery to the intended recipient, be advised that you
have received this message in error and that any use is strictly
prohibited. Please contact the sender and delete the message and any
attachment from your computer.
--------------------------------------------------------------------------
References
Visible links
1. mailto:[email address]
2. http://www.mbie.govt.nz/
4. http://www.govt.nz/
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From: CLM Ministerial Services
Ministry of Business, Innovation & Employment
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20190503 Decision C2 01942 ROBINSON.pdf
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20190503 Response ROBINSON.pdf
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Good afternoon
Please find attached the Ministry’s response to your Official Information
Act request received 26 March 2019.
Kind Regards
Ministerial Services
Engagement, Communications and Ministerial Services
Email: [1][email address]
Ministry of Business, Innovation & Employment
15 Stout Street, Wellington, PO Box 1473, Wellington 6140
[2]www.mbie.govt.nz
[3]cid:image001.png@01D2A86C.030B1D00
[4]www.govt.nz - your guide to finding and using New Zealand government
services
--------------------------------------------------------------------------
Any opinions expressed in this message are not necessarily those of the
Ministry of Business, Innovation and Employment. This message and any
files transmitted with it are confidential and solely for the use of the
intended recipient. If you are not the intended recipient or the person
responsible for delivery to the intended recipient, be advised that you
have received this message in error and that any use is strictly
prohibited. Please contact the sender and delete the message and any
attachment from your computer.
--------------------------------------------------------------------------
References
Visible links
1. mailto:[email address]
2. http://www.mbie.govt.nz/
4. http://www.govt.nz/
hide quoted sections
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