Request for the Bus Reference Case Appendix "Capacity Calculations" Calculations

Tony Randle made this Official Information request to Auckland Transport

The request was partially successful.

From: Tony Randle

Dear Auckland Transport,

On the 8th of Janurary 2019, I received a substantive response from Auckland Transport (AT) to my earlier OIA request for "the Stage Timing Model used to guide Auckland Light Rail development" (https://fyi.org.nz/request/9227-request-...).

One of the documents provided by AT was "Bus Reference Case Appendix Capacity Calculations 20151125 1.pdf" (https://fyi.org.nz/request/9227/response...). This document contains two key tables of bus stop capacity:

* Table 1: Impact of signal cycle time on bus stop capacity.
* Table 2: Impact of bus stop failure rate on bus stop capacity.

1) Can I please have a copy of the spreadsheet that calculated Table 1 of this document ?

2) Can I please have a copy of the spreadsheet that calculated Table 2 of this document ?

Please note that if the information requested is held in electronic form, I would request the information be provided in its complete and original electronic format.

Yours faithfully,

Tony Randle

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From: Tony Randle

Dear Auckland Transport,

Can Auckland Transport please acknowledge the receipt of my information request of 7th March 2019 ?

Can Auckland Transport please provide an update on when I may expect to receive a substantive response to my information request of 7th March 2019 ?

Yours faithfully,

Tony Randle

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From: Tony Randle

Dear Auckland Transport,

Can Auckland Transport please acknowledge the receipt of my information request of 7th March 2019 ?

Can Auckland Transport please confirm if you will provide a response to this information request and, if not, why not ?

Yours faithfully,

Tony Randle

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From: AT Official Information (AT)
Auckland Transport


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Attachment Auckland Transport CAS 960466 K8Y3R8.pdf
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Kia Ora Tony

 

Thank you for your email.

 

I’ve attached the email that we sent to you on 29 April 2019 responding to
your request.

 

Please let me know if you would like to discuss this. My phone number is:
020 448 7115.

 

Kind regards

 

Alison Hosey | LGOIMA Business Partner

Customer Liaison Team | Customer Experience
20 Viaduct Harbour Avenue, Auckland 1010

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-----Original Message-----
From: Tony Randle <[FOI #9783 email]>
Sent: Sunday, 12 July 2020 10:03 p.m.
To: AT Official Information (AT) <[email address]>
Subject: Re: Official Information request - Request for the Bus Reference
Case Appendix "Capacity Calculations" Calculations

 

Dear Auckland Transport,

 

Can Auckland Transport please acknowledge the receipt of my information
request of 7th March 2019 ?

 

Can Auckland Transport please confirm if you will provide a response to
this information request and, if not, why not ?

 

Yours faithfully,

 

Tony Randle

 

 

 

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From: Tony Randle

Dear AT Official Information (AT),

RE your reply to FYI on 29 April 2019 on Information Request CAS-960466-K8Y3R8

Having provided the requested information spreadsheet, AT says it cannot provide the password from the contractor because the contractor refuses to provide it.

However, the AT response states "As an alternative, AT can look at providing the raw data for your perusal."

To obtain the understanding I seek on the timing model, I ask if AL can provide the information provided to the contractor that was used as the basis for the timing model.

Can you please confirm your receipt of this reply and when the requested information may be provided?

Yours sincerely,

Tony Randle

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From: AT Official Information (AT)
Auckland Transport


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Kia ora Tony,

Auckland Transport (AT) acknowledges receipt of your request for official
information dated 3 October 2020 about timing model.

We hope to respond to your request as soon as possible, but not later than
2 November 2020, which is 20 working days after the day your request was
received. If we aren’t able to respond to your request by then, we will
notify you of an extension of that timeframe.

Your case is being managed by Glen, who is one of our LGOIMA Business
Partners. If you have any further queries, you can contact the team on
(09) 355 3553 during business hours, quoting Local Government Official
Information request number CAS-224447-Q5C1B4.

Ngâ mihi,

Pablo | Customer Care Coordinator
Customer Care – Case Management
Auckland Transport
Private Bag 92250, Auckland 1142
P 09 355 3553 | E [1][email address] or
[2][email address]
[3]www.at.govt.nz
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-----Original Message-----
From: Tony Randle <[FOI #9783 email]>
Sent: Saturday, 3 October 2020 2:08 p.m.
To: AT Official Information (AT) <[email address]>
Subject: RE: Official Information request - Request for the Bus Reference
Case Appendix "Capacity Calculations" Calculations

Dear AT Official Information (AT),

RE your reply to FYI on 29 April 2019 on Information Request
CAS-960466-K8Y3R8

Having provided the requested information spreadsheet, AT says it cannot
provide the password from the contractor because the contractor refuses to
provide it.

However, the AT response states "As an alternative, AT can look at
providing the raw data for your perusal."

To obtain the understanding I seek on the timing model, I ask if AL can
provide the information provided to the contractor that was used as the
basis for the timing model.

Can you please confirm your receipt of this reply and when the requested
information may be provided?

Yours sincerely,

Tony Randle

-----Original Message-----

Kia Ora Tony

  

 Thank you for your email.

  

 I’ve attached the email that we sent to you on 29 April 2019 responding
to  your request.

  

 Please let me know if you would like to discuss this. My phone number is:
 020 448 7115.

  

 Kind regards

  

 Alison Hosey | LGOIMA Business Partner

 Customer Liaison Team | Customer Experience
 20 Viaduct Harbour Avenue, Auckland 1010

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-------------------------------------------------------------------
Please use this email address for all replies to this request:
[14][FOI #9783 email]

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[15]https://urldefense.com/v3/__https://fyi....

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

-------------------------------------------------------------------

 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [16]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [17]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

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From: AT Official Information (AT)
Auckland Transport


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Attachment Auckland Transport CAS 224447 Q5C1B4.pdf
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Attachment calculated passenger demand v3 20151008.xlsx
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Attachment Routes Alignments and Termini v15 Growth.xlsx
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Good Afternoon Tony 

 

I’ve attached the official information you asked for.

 

On 3/10/2020  you asked for information about Capacity Calculations. 

 

I’ve attached a signed response from Chris Morgan - Group Manager,
Strategic Projects.

 

Should you believe that we have not dealt with your request appropriately,
you are able to make a complaint to the Office of the Ombudsman in
accordance with section 27(3) of the LGOIMA Act and seek an investigation
and review in regard to this matter.

You can contact the Ombudsman at [1]www.ombudsman.parliament.nz or
freephone 0800 802 602.

 

If you have any further queries, simply reply to this email leaving the
subject line as it is. We’ll make sure this information is added to your
case. 

 

Kind regards, 

 

 

Glen | LGOIMA – Business Partner
Customer Care
Auckland Transport
Private Bag 92250, Auckland 1142
P 09 448 7381| M  021 192 6593
[2]www.at.govt.nz
[3]cid:image001.jpg@01D64618.AA329750

 

 

 

 

 

 

 

 

 

 

 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [4]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [5]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

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From: Tony Randle

Dear AT Official Information (AT),

In regards to the spreadsheet information provided in the AT response of October 13, 2020, I note that all the formula have been removed from these spreadsheets.

1) Can Auckland Transport please provide the original spreadsheet "calculated passenger demand v3 20151008.xlsx" including the formula in this spreadsheet ?

2) Can Auckland Transport please provide the original spreadsheet "Attachment Routes Alignments and Termini v15 Growth.xlsx" including the formula in this spreadsheet ?

Please note that if the information requested is held in electronic form, I would request the information be provided in its complete and original electronic format.

Yours sincerely,

Tony Randle

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From: AT Official Information (AT)
Auckland Transport


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Good Morning Tony,

 

Thank you for your request for further information regarding the above
case. The team responsible for working on this case have advised the
following:

 

Auckland Transport doesn’t have access to the files with formulas as this
is retained by the consultant. This being their intellectual property,
they have declined to provide this, so the material provided is the
entirety of what is available from AT. We do not have any further
information that we are able to provide relating to your request.

 

Accordingly, the above case has now been closed.

 

Kind regards,

 

Glen Parrant | LGOIMA – Business Partner

Customer Care
Auckland Transport

Private Bag 92250, Auckland 1142

P 09 448 7381| M  021 192 6593

[1]www.at.govt.nz
[2]cid:image001.jpg@01D64618.AA329750

 

 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [3]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [4]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. http://www.at.govt.nz/
3. https://at.govt.nz/COVID-19
4. https://covid19.govt.nz/

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From: Tony Randle

Dear AT Official Information (AT),

Can you please outline the specific grounds under LGOIMA under which AT is refusing to provide the requested information ?

Yours sincerely,

Tony Randle

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From: AT Official Information (AT)
Auckland Transport

Good Morning Tony,

Your original request has been answered and provided. No part of this request was withheld or refused. You have subsequently asked two additional questions which have been asked of the Team who provided the initial response. These additional requests have not resulted in a new case, they have been incorporated in your original one.

1) Can Auckland Transport please provide the original spreadsheet "calculated passenger demand v3 20151008.xlsx" including the formula in this spreadsheet ?

2) Can Auckland Transport please provide the original spreadsheet "Attachment Routes Alignments and Termini v15 Growth.xlsx" including the formula in this spreadsheet

The information you have asked for is not held by Auckland Transport and is refused under section 7(2)(b)(ii) of the LGOIMA - "that access would be likely unreasonably to prejudice the commercial position of the person who supplied or who is the subject of the information".

I trust this provides context to your request and subsequent refusal. This case has now been closed.

Kind regards,

Glen | LGOIMA – Business Partner
Customer Care
Auckland Transport
Private Bag 92250, Auckland 1142
P 09 448 7381| M 021 192 6593
www.at.govt.nz

We all have an important part to play in helping to reduce the spread of COVID-19 in our communities. Find the latest information and advice from Auckland Transport.<https://at.govt.nz/COVID-19> For the latest news from the Ministry of Health go to the Unite Against Covid-19 website.<https://covid19.govt.nz/>
Important notice: The contents of this email and any attachments may be confidential and subject to legal privilege. If you have received this email message in error please notify us immediately and erase all copies of the message and attachments; any use, disclosure or copying of this message or attachments is prohibited. Any views expressed in this email may be those of the individual sender and may not necessarily reflect the views of Auckland Transport.

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