Information about a particular complaint

Hugh Davenport made this Official Information request to Wellington Regional Council

Response to this request is delayed. By law, Wellington Regional Council should normally have responded promptly and by (details and exceptions)

From: Hugh Davenport

Dear Wellington Regional Council,

I would like to know the process Metlink took about the following complaint, whether CCTV footage was viewed by Metlink and/or the operator, whether black box data was retrieved from the bus and if so the speed at which the driver was travelling at, the driver ID, whether the driver kept their job, or required any remedial training, and whether the Police were notified by either Metlink or the operator.

Date: Tuesday October 2, 2018
Bus: 3501
Rego: LME491
Route: 1
Description: Bus overtaking a cyclist at speed with minimal distance. Video seen at

Yours faithfully,

Hugh Davenport

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From: Alice Clark
Wellington Regional Council

Dear Hugh,


Acknowledgement of Request for Information under the Local Government
Official Information and Meetings Act 1987


Thank you for your email transferred from FYI on 26 February 2019,
requesting information regarding processes under taken by Metlink
regarding a complaint.


Your request is being followed-up and a reply will be sent to you shortly.


Yours sincerely,

Alice Clark






Luke Troy

General Manager


Greater Wellington Regional Council



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Hugh Davenport left an annotation ()

This has been extended to 31 May 2019 under section 14(1)(a) of the LGOIMA.

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