Emergency 111 text service statistics

Cody C made this Official Information request to New Zealand Police

The request was successful.

From: Cody C

Dear New Zealand Police,

Please advise:

1. the number of emergency text messages received to 111 in the most recent calendar year
2. the number of users registered for the emergency text message service
3. what happens if someone texts 111 for an emergency but they are not registered with Police
4. the number of times that #3 happened in the most recent calendar year

Yours faithfully,

Cody C

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New Zealand Police

Dear Cody

 

I acknowledge receipt of your Official Information Act 1982 (OIA) request
for the below 4 questions.

Your request is being actioned pursuant to the OIA.

 

 

Ngā mihi

Ministerial Services Advisor

Police NationalHeadquarters

To: OIA/LGOIMA requests at New Zealand Police <[New Zealand Police request email]>
From: Cody C <[FOI #9440 email]>
Date: 21/01/2019 12:02PM
Subject: Official Information request - Emergency 111 text service
statistics

Dear New Zealand Police,

Please advise:

1. the number of emergency text messages received to 111 in the most
recent calendar year
  2. the number of users registered for the emergency text message service
  3. what happens if someone texts 111 for an emergency but they are not
registered with Police
  4. the number of times that #3 happened in the most recent calendar year

Yours faithfully,

Cody C

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New Zealand Police

Dear Cody

 

I have been asked to let you know that Police requires anextension of time
in which to respond to your request for the below information. This
extension is pursuant to section 15A(1) of the Official Information Act
1982, because the request necessitates consultations such that a proper
response to the request cannot reasonably be made within the original time
limit.

                                                                                           

Police require until 13/03/2019 to provide a substantiveresponse to your
request. 

 

You have the right to ask the Office of theOmbudsman to review this
extension.

 

 

Ngā mihi

 

MinisterialServices

PoliceNational Headquarters

To: [FOI #9440 email]
From: [email address]
Date: 22/01/2019 11:44AM
Subject: Official Correspondence from New Zealand Police

Dear Cody

 

I acknowledge receipt of your Official Information Act 1982 (OIA) request
for the below 4 questions.

Your request is being actioned pursuant to the OIA.

 

 

Ngā mihi

Ministerial Services Advisor

Police NationalHeadquarters

To: OIA/LGOIMA requests at New Zealand Police <[New Zealand Police request email]>
From: Cody C <[FOI #9440 email]>
Date: 21/01/2019 12:02PM
Subject: Official Information request - Emergency 111 text service
statistics

Dear New Zealand Police,

Please advise:

1. the number of emergency text messages received to 111 in the most
recent calendar year
  2. the number of users registered for the emergency text message service
  3. what happens if someone texts 111 for an emergency but they are not
registered with Police
  4. the number of times that #3 happened in the most recent calendar year

Yours faithfully,

Cody C

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FOI #9440 email]

Is [New Zealand Police request email] the wrong address for Official Information
requests to New Zealand Police? If so, please contact us using this form:
  [1]  https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
  [2]https://fyi.org.nz/help/officers  

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

show quoted sections

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From: FOUNTAIN, Nicholas
New Zealand Police


Attachment image001.png
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Attachment C Cody IR 01 19 1988 Response.pdf
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Hello Cody

 

I have been asked to send the attached response.

 

Ngā mihi

 

Ministerial Services

Police National Headquarters

 

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Nigel Jones left an annotation ()

Interesting reply, approx half of all texts are not registered numbers, yet a "significant number" of the total were test messages.

May be worth trying to ask for total number of tests split among the categories, i.e. "number of test messages, split between registered numbers and non-registered numbers" that way we can work out the number of people that are registered and had to use the service last year, and the number of people that aren't but tried to use the service last year.

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