111 Emergency calling service failure on the night of 14 November 2016
Cody C made this Official Information request to New Zealand Police
The request was successful.
From: Cody C
Dear New Zealand Police,
I am requesting the reasons why the 111 Emergency calling service failed on the night of 14 November 2016 and what steps are being taken to remedy this and ensure that it does not happen in future in accordance with the Official Information Act 1982.
For the purposes of the Act, I am a New Zealand citizen and residing in New Zealand at the time of making this request. You generally have 20 working days to respond to this notice, as required by law. Your response will be published publicly on the fyi.org.nz website.
Yours faithfully,
Cody C
From: MCMAHON, Teresa
New Zealand Police
Dear Cody C
Your request for the following information has been received and is being
dealt with under the Official information Act.
I am requesting the reasons why the 111 Emergency calling service failed
on the night of 14 November 2016 and what steps are being taken to remedy
this and ensure that it does not happen in future in accordance with the
Official Information Act 1982.
Ministerial Services , Police National Headquarters, 180 Molesworth
Street, Wellington, [1]www.police.govt.nz
===============================================================
WARNING
The information contained in this email message is intended for the
addressee only and may contain privileged information. It may also be
subject to the provisions of section 50 of the Policing Act 2008, which
creates an offence to have unlawful possession of Police property. If you
are not the intended recipient of this message or have received this
message in error, you must not peruse, use, distribute or copy this
message or any of its contents.
Also note, the views expressed in this message may not necessarily reflect
those of the New Zealand Police. If you have received this message in
error, please email or telephone the sender immediately
References
Visible links
1. http://www.police.govt.nz/
From: MCMAHON, Teresa
New Zealand Police
Dear Cody C
I refer to your request for the following information: I am requesting the
reasons why the 111 Emergency calling service failed on the night of 14
November 2016 and what steps are being taken to remedy this and ensure
that it does not happen in future in accordance with the Official
Information Act 1982.
I am advised that this information is more closely related to activities
of the Ministry of Business, Innovation and Employment.
I have therefore transferred your request to the Ministry pursuant to
section 14 of the Official Information Act 1982.
Ministerial Services , Police National Headquarters, 180 Molesworth
Street, Wellington, [1]www.police.govt.nz
===============================================================
WARNING
The information contained in this email message is intended for the
addressee only and may contain privileged information. It may also be
subject to the provisions of section 50 of the Policing Act 2008, which
creates an offence to have unlawful possession of Police property. If you
are not the intended recipient of this message or have received this
message in error, you must not peruse, use, distribute or copy this
message or any of its contents.
Also note, the views expressed in this message may not necessarily reflect
those of the New Zealand Police. If you have received this message in
error, please email or telephone the sender immediately
References
Visible links
1. http://www.police.govt.nz/
From: *OIA
Dear Cody C
Please find attached an acknowledgement letter regarding your recent
request for information.
Kind regards
MINISTERIAL ADVISOR
Ministerial Services
Ministry of Business, Innovation & Employment
[1]www.mbie.govt.nz
[2]www.govt.nz - your guide to finding and using New Zealand government
services
show quoted sections
References
Visible links
1. http://www.mbie.govt.nz/
2. http://www.govt.nz/
From: Market.Services.OC
Good afternoon,
please find attached a response to your
request for information regarding the emergency 111 line.
Yours sincerely,
Senior Ministerial Writer
[1]www.govt.nz - your guide to finding and using New Zealand government
services
show quoted sections
References
Visible links
1. http://www.govt.nz/
From: Cody C
Dear Market.Services.OC,
Thank you for your prompt response.
Can you please confirm that there is only one location active at any given time that is receiving said 111 calls (except in the event of an emergency, where they are re-routed to Porirua)?
Yours sincerely,
Cody C
From: Market.Services.OC
Hello, Cody,
thank you for your follow-up question last
Thursday in relation to our response 1617-0612, asking the Ministry to: …
confirm that there is only one location active at any given time that is
receiving said 111 calls (except in the event of an emergency, where they
are re-routed to Porirua)?
I’m advised the current situation is that Spark has 111 emergency calls
being answered in Wellington (Porirua) and Christchurch (Police Regional
HQ), plus the standby site is available in Palmerston North.
I hope this answers your question.
Yours sincerely,
Senior Ministerial Writer
Ministry of Business, Innovation and Employment
[1]www.govt.nz - your guide to finding and using New Zealand government
services
show quoted sections
References
Visible links
1. http://www.govt.nz/
Things to do with this request
- Add an annotation (to help the requester or others)
- Download a zip file of all correspondence
Offensive? Unsuitable?
Requests for personal information and vexatious requests are not considered valid requests for Official Information (read more).
If you believe this request is not suitable, you can report it for attention by the site administrators
Report this requestAct on what you've learnt
Similar requests
Money spent on cellphone surveillance equipment in last 12 months (from December 2016)
To New Zealand Police by Cody C
