Good afternoon Scott,

Please find attached response and corresponding documents to your
information request.

Sincerely,
Niki

Niki Wright
Senior Official Information Act Advisor
DDI: 04 494 7914 EXT: 4014
Wellington Office of the Health and Disability Commissioner
PO Box 11934, Wellington 6142
Level 11, TechnologyOne House, 86 Victoria Street, Wellington 6011
[1]Health & Disability Commissioner 
[2]http://www.hdc.org.nz
----- Forwarded by Niki Wright/HDC/NZ on 21/12/2018 11:35 a.m. -----

From:        Scott <[FOI #9274 email]>
To:        OIA/LGOIMA requests at Health and Disability Commissioner
<[Health and Disability Commissioner request email]>
Date:        19/12/2018 06:08 a.m.
Subject:        Official Information request - Complaints from ACC
Claimants

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Dear Health and Disability Commissioner,

In the years 2017 & 2018 how many complaints have been received involving
individuals who were ACC claimants when the alledged event subject to the
complaint occured.

Out of these numbers;
how many did Meenal Duggal decide to Not Investigate,
How many of these decisions were challenged.
How many were subsequently investigated by HDC.
How many refered Meenal Duggal’s decision not to investigate to the
Ombudsman to review.
How many refered to the Ombudsman were subsequently investigated by HDC.
Also
Please provide any guidelines relating to the handling of complaints
involving ACC claimants.

Yours faithfully,

Scott Rowbottom

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