Dear Health and Disability Commissioner,

In the years 2017 & 2018 how many complaints have been received involving individuals who were ACC claimants when the alledged event subject to the complaint occured.

Out of these numbers;
how many did Meenal Duggal decide to Not Investigate,
How many of these decisions were challenged.
How many were subsequently investigated by HDC.
How many refered Meenal Duggal’s decision not to investigate to the Ombudsman to review.
How many refered to the Ombudsman were subsequently investigated by HDC.
Also
Please provide any guidelines relating to the handling of complaints involving ACC claimants.

Yours faithfully,

Scott Rowbottom