Information about a complaint about a specific bus

Hugh Davenport made this Official Information request to Wellington Regional Council

Currently waiting for a response from Wellington Regional Council, they must respond promptly and normally no later than (details and exceptions).

From: Hugh Davenport

Dear Wellington Regional Council,

I would like to request any correspondence about complaints laid against any bus on route 17e northbound from 8:00am to 9:30am on the 22nd November 2018. This correspondence should also include any correspondence with contractors, or internal correspondence.

To help aid the request, a complaint was laid by myself with no response at 9:22am via email, mentioning the multiple instances of loss of traction, speeding (40kmph in 30kmph zone), and heavy breaking in wet conditions while travelling downhill at speed. My request is not limited to just my complaint, but any other commuters who complained about any bus on that route in that time period.

Yours faithfully,

Hugh Davenport

Link to this

From: Sam Horsefield
Wellington Regional Council

Dear Hugh,

 

Acknowledgement of Request for Information

 

Thank you for your email dated 11 December 2018, requesting information
regarding a complaint about a specific bus

 

Your request is being followed-up and a reply will be sent to you shortly.

 

Yours sincerely,

 

 

Sam Horsefield

 

 

for

Luke Troy

General Manager

Strategy

Greater Wellington Regional Council

 

 

 

 

ATTENTION: This correspondence is confidential and intended for the named
recipient(s) only. If you are not the named recipient and receive this
correspondence in error, you must not copy, distribute or take any action
in reliance on it and you should delete it from your system and notify the
sender immediately. Unless otherwise stated, any views or opinions
expressed are solely those of the author, and do not represent those of
the organisation.

Link to this

From: Sharon Hornal
Wellington Regional Council


Attachment Response to request.docx
128K Download View as HTML


Dear Mr Davenport

Please find attached Greater Wellington Regional Council’s response to
your OIA request 2018-369.

 

Yours sincerely

Sharon

 

Sharon Hornal | EA to General Managers: Environment Management, People
and Customer Groups and  General Manager – Maori,Te Pou Whakarae

GREATER WELLINGTON REGIONAL COUNCIL Te Pane Matua Taiao

| Shed 39, Harbour Quays | 2 Fryatt Quay | Pipitea

PO Box 11646, Manners St, Wellington 6011

Tel: 04 830-4234 | 027 661 4677

[1]www.gw.govt.nz | [2]www.facebook.com/greaterwellington |

 

 

 

ATTENTION: This correspondence is confidential and intended for the named
recipient(s) only. If you are not the named recipient and receive this
correspondence in error, you must not copy, distribute or take any action
in reliance on it and you should delete it from your system and notify the
sender immediately. Unless otherwise stated, any views or opinions
expressed are solely those of the author, and do not represent those of
the organisation.

References

Visible links
1. http://www.gw.govt.nz/
2. http://www.facebook.com/greaterwellington

Link to this

From: Hugh Davenport

Dear Sharon Hornal,

In my request I mentioned "this correspondence should also include any correspondence with contractors, or internal correspondence." Can you please clarify whether there was any correspondence with contractors or internal correspondence at all. Your response implies that there was correspondence that was not attached to the response.

When providing this correspondence, please note I also requested that this data should not be limited to just my complaint, so I would like correspondence in relation to the other 3 reports as well.

Yours sincerely,

Hugh Davenport

Link to this

From: Sharon Hornal
Wellington Regional Council

Dear Mr Davenport

I have forwarded your email to the writer of your request who will get back to you in due course.

Yours sincerely
Sharon

show quoted sections

Link to this

Things to do with this request

Anyone:
Wellington Regional Council only: