Dear Mr Chang

In your first question, you refer to Connect which is a Ministry of Social Development facility available only to students. However, the remainder of your inquiries appear to refer to recipients of Work and Income support. [Private information redacted]

Will you please advise whether your second and third listed inquiries are in regard to student support through StudyLink or Work and Income support, thank you.

The delay in requesting this clarification is regretted.

Yours sincerely

[email address]
Ministerial and Executive Services
Ministry of Social Development

-----Original Message-----
From: Aaron Chang [mailto:[FYI request #9133 email]]
Sent: Monday, 26 November 2018 3:26 p.m.
To: OIA_Requests (MSD)
Subject: Official Information request - Review of Decision

Dear Ministry of Social Development,

I would like to request the following information:

When a Review of Decision form is submitted via Connect, how long does it take to be visible to staff employed by the Ministry of Social Development.

Policies, guidlines and training materials regarding how staff should respond to a Review of Decision form.

Policies, guidlines and training materials regarding how a client who has submitted a Review of Decision form should be contacted regarding actions taken from the receipt of the form.

Yours faithfully,

Aaron Chang

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FYI request #9133 email]

Is [MSD request email] the wrong address for Official Information requests to Ministry of Social Development? If so, please contact us using this form:
https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

-------------------------------------------------------------------

-------------------------------
This email and any attachments may contain information that is confidential and subject to legal privilege. If you are not the intended recipient, any use, dissemination, distribution or duplication of this email and attachments is prohibited. If you have received this email in error please notify the author immediately and erase all copies of the email and attachments. The Ministry of Social Development accepts no responsibility for changes made to this message or attachments after transmission from the Ministry.

-------------------------------

hide quoted sections

Dear Mr Chang

We have no record that you have replied to the request immediately below.

In response to your request of 26 November 2018, then, the Ministry will provide you with information relating to recipients of both student support and Work and Income support. The information will be sent to you by Friday 1 February 2019.

If you wish to discuss this decision with us, please feel free to contact [email address].

If you are not satisfied with this decision, you have the right to seek an investigation and review by the Ombudsman. Information about how to make a complaint is available at www.ombudsman.parliament.nz or 0800 802 602.

Yours sincerely

[email address]
Ministerial and Executive Services
Ministry of Social Development

-----Original Message-----
From: Info (MSD)
Sent: Wednesday, 9 January 2019 12:48 p.m.
To: 'Aaron Chang'
Subject: RE: Official Information request - Review of Decision - Aaron Chang

Dear Mr Chang

In your first question, you refer to Connect which is a Ministry of Social Development facility available only to students. However, the remainder of your inquiries appear to refer to recipients of Work and Income support. [Private information redacted]

Will you please advise whether your second and third listed inquiries are in regard to student support through StudyLink or Work and Income support, thank you.

The delay in requesting this clarification is regretted.

Yours sincerely

[email address]
Ministerial and Executive Services
Ministry of Social Development

-----Original Message-----
From: Aaron Chang [mailto:[FYI request #9133 email]]
Sent: Monday, 26 November 2018 3:26 p.m.
To: OIA_Requests (MSD)
Subject: Official Information request - Review of Decision

Dear Ministry of Social Development,

I would like to request the following information:

When a Review of Decision form is submitted via Connect, how long does it take to be visible to staff employed by the Ministry of Social Development.

Policies, guidlines and training materials regarding how staff should respond to a Review of Decision form.

Policies, guidlines and training materials regarding how a client who has submitted a Review of Decision form should be contacted regarding actions taken from the receipt of the form.

Yours faithfully,

Aaron Chang

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FYI request #9133 email]

Is [MSD request email] the wrong address for Official Information requests to Ministry of Social Development? If so, please contact us using this form:
https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

-------------------------------------------------------------------

-------------------------------
This email and any attachments may contain information that is confidential and subject to legal privilege. If you are not the intended recipient, any use, dissemination, distribution or duplication of this email and attachments is prohibited. If you have received this email in error please notify the author immediately and erase all copies of the email and attachments. The Ministry of Social Development accepts no responsibility for changes made to this message or attachments after transmission from the Ministry.

-------------------------------

hide quoted sections

 

Dear Mr Chang

 

Attached is the reply to your request of 26 November 2018, under the
Official Information Act 1982 for information regarding reviews of
decisions.

 

Yours sincerely

 

[1][email address]

Ministerial and Executive Services

Ministry of Social Development

 

 

 

------------------------------- This email and any attachments may contain
information that is confidential and subject to legal privilege. If you
are not the intended recipient, any use, dissemination, distribution or
duplication of this email and attachments is prohibited. If you have
received this email in error please notify the author immediately and
erase all copies of the email and attachments. The Ministry of Social
Development accepts no responsibility for changes made to this message or
attachments after transmission from the Ministry.
-------------------------------

References

Visible links
1. mailto:[email address]