Dear Mr Bloxham

 

Thank you for your email of 9 September 2018, requesting the following
information:

 

Could you please provide the guidlines relating to:

 

- the types of information/communication, which are stored on a clients
party file.

 

- where to store types of information. ie party file, claim file or other
store platform.

 

- storage of email communication, (relating to a client/claimant, sent or
received by a case manager, to or from the Claimant, a Service Providers
or an ACC employee).

 

This email is to inform you that we are working on your request and will
be in touch with you as soon as possible, and certainly by 5 October 2018.

 

In the meantime, if you have any questions we will be happy to work with
you to resolve these. We can be contacted by email at [email address]

 

Kind regards

Government Engagement and Support

 

 
   
 

 

 

Disclaimer:

"This message and any attachments may contain confidential and privileged
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Dear Mr Bloxham

 

Please find attached our response to your request for information, dated 9
September 2018.

 

Yours sincerely

Government Engagement and Support

 

   

 

 

Disclaimer:

"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."