How many assessor complaints have been lodged?
Gladys Webster made this Official Information request to Accident Compensation Corporation
The request was partially successful.
From: Gladys Webster
Dear Accident Compensation Corporation,
1. How many complaints have acc and scu received regarding the following assessors over the last 5 years?
2. At what number of complaints will acc and scu take notice and notify the psychiatrist of the rising numbers of complaints?
3. At which point (eg. number of complaints received) will acc and scu remove a psychiatrist from their 'preferred assessors' list?
4. Surely complaints received are taken very seriously by acc and scu as complaints usually regard assessors breaking the Medical Code of Ethics - First do no harm - and secondly the ethical codes of their particular organisation. How do acc and scu manage this situation?
5. If the Medical Council were to uphold a complaint in any form how would acc or the scu respond to the assessor?
6. What limits on practice and future assessments would be placed on such assessors?
7. How do people get inaccurate information written by these assessors corrected so that under the Code of Claimant rights acc and scu hold "full and accurate" information regarding people's claims?
1. Dr John Collier
2. Dr Jan Reeves
3. Dr Rosey Fenwick
4. Dr Phillipa Campbell-Tie
5. Dr Carmen Lowe
6. Dr Mark Davies
7. Dr Anthony Asteriadis
8. Dr Louise Armstrong
Yours faithfully,
Gladys Webster
From: Loren Bennett
Accident Compensation Corporation
Dear Ms Webster
Please find attached an acknowledgement letter for this Official
Information Act 1982 request.
Regards
Loren Bennett
Loren Bennett, Advisor - Government Services, ACC
ACC / Governance, Policy & Research / Vogel Centre/ 19 Aitken
Street
PO Box 242 / Wellington / New Zealand / [1]www.acc.co.nz
ACC cares about the environment – please don’t print this email
unless it is really necessary. Thank you.
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From: Gabby Boag
Accident Compensation Corporation
Dear Ms Webster
Please find attached a letter of extension from ACC, regarding your
request for information dated 5 May 2013, sent at 8:19pm.
Yours sincerely
Gabby Boag, Senior Advisor Government Services, ACC
Tel 04 816 - 7400
ACC / Governance, Legal, Policy, and Research: 19 Aiken Street
Thorndon
PO Box 242 / Wellington 6140 / New Zealand / [1]www.acc.co.nz
ACC cares about the environment – please don’t print this email
unless it is really necessary. Thank you.
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Disclaimer:
"This message and any attachments may contain confidential and privileged
information.
If you believe you have received this email in error, please advise us
immediately by
return email or telephone and then delete this email together with all
attachments.
If you are not the intended recipient, you are not authorised to use or
copy this message
or any attachments or disclose the contents to any other person. "
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References
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1. http://www.acc.co.nz/
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From: Gabby Boag
Accident Compensation Corporation
Dear Ms Webster
Please find attached ACC's response to your OIA reqest dated 5 May 2013,
regarding complaints received about assessors who provide
reports/information on Sensitive Claims Unit clients.
Yours sincerely
Gabby Boag, Senior Advisor Government Services, ACC
Tel 04 816 - 7400
ACC / Governance, Legal, Policy, and Research: 19 Aiken Street
Thorndon
PO Box 242 / Wellington 6140 / New Zealand / [1]www.acc.co.nz
ACC cares about the environment – please don’t print this email
unless it is really necessary. Thank you.
--------------------------------------------------------------------------
Disclaimer:
"This message and any attachments may contain confidential and privileged
information.
If you believe you have received this email in error, please advise us
immediately by
return email or telephone and then delete this email together with all
attachments.
If you are not the intended recipient, you are not authorised to use or
copy this message
or any attachments or disclose the contents to any other person. "
--------------------------------------------------------------------------
References
Visible links
1. http://www.acc.co.nz/
hide quoted sections
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