Dear Nafeesa,

 

Thank you for contacting Auckland Transport requesting CCTV footage
onboard the 154 bus service and at the Henderson bus stop by the train
station elevator, relating to your lost bag on 21 January 2018.

 

In order to process your request according to the provisions of the Local
Government Official Information and Meetings Act 1987, please provide the
following additional information:

 

·       A description of your bag e.g. colour, accessories attached to it
(if any), etc.;

·       A description of yourself on the day e.g. what you were wearing;

·       Approximate timeframe within which you require footage; and

·       Any other information that you consider will be of assistance to
our search.

 

Please be advised that CCTV footage is typically retained for 5-7days
before it is overwritten. In view of this, we hope to receive your reply
with the required information at the earliest opportunity.

 

Your request will remain on hold and if this information is not received
within 14 working days, this request will be considered closed.

 

If you have any further queries, please contact us on 09 355 3553 quoting
request number CAS-665193-B1R3L1.

 

Kind regards,

 

Norma Tinai | Customer Liaison Advisor [2]Description: Description:
Description: Description:
Privacy & LGOIMA Portfolios Description: Description:
Description: Description:
Customer Liaison Team Description: Description:
Private Bag 92250, Auckland 1142 Email-Signature

 

P 09 355 3553 | [1]www.at.govt.nz

[3]cid:image002.jpg@01D238E0.86F57A30[4]cid:image003.jpg@01D238E0.86F57A30 [5]cid:image004.jpg@01D238E0.86F57A30 [6]cid:image005.jpg@01D238E0.86F57A30[7]cid:image006.jpg@01D238E0.86F57A30

 

-----Original Message-----
From: Nafeesa Hafeez
[mailto:[FOI #7156 email]]
Sent: Monday, 22 January 2018 8:47 a.m.
To: AT Official Information (AT) <[email address]>
Subject: Official Information request - Lost troop London bag

 

Dear Auckland Transport,

I travelled home on sunday the 21st of January on the 154 from the bus
stop 5860 in Henderson. After 10 minutes I got off at the bus stop 5048
but as soon as I arrived home I realized that I had left my bag. I am
aware that this next part may sway your decision to look into this but I
feel I should be honest and give as much information as possible. I can't
remember whether i left my bag at the bus stop or on the bus. After
realizing I had left my bag I decided to bus back to Henderson to see if
anything had appeared. The 154 I took back to Henderson was the same 154 I
took to get home at 7pm. The bus also had the same bus driver and I asked
her if she had seen anything or if anyone had handed anything in. She said
no and I searched the bus. As soon as I got to Henderson I also searched
the bus stop that I sat at. There was nothing there either. I have been
making calls and have checked the mall and numerous locations inside and
outside the mall. I have also called bus lines,

  reported this to the police and got in touch with the bus depot.
However, I feel as though these things may not yield many results. So I am
sincerely asking that you check the security cameras in the bus and also
the security camera near the train station elevator. I know this is a lot
to ask for a bag but things like my passport, medication, wallet and
journal were in that bag. These things hold significance for me and I hate
to think that I might never get them back. If you are unable to do this or
I am unsuccessful with this request then I understand but I sincerely hope
you consider my request as I believe this may be my only chance to
retrieve my bag. I am a 17 year old who worked hard for the things I own
and I absolutely cannot accept that they may be lost because to me they
aren't just material items, they are parts of myself that I have attached
to these objects. They hold memories and stories and my journal holds my
inner thoughts. I know this sounds melodramatic,

  I am a teenager after all, but I just hope that this request is at least
considered.

 

Yours faithfully,

N. R Hafeez

 

-------------------------------------------------------------------

 

This is an Official Information request made via the FYI website.

 

Please use this email address for all replies to this request:

[8][FOI #7156 email]

 

Is [9][Auckland Transport request email] the wrong address for Official
Information requests to Auckland Transport? If so, please contact us using
this form:

[10]https://fyi.org.nz/change_request/new?bo...

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[11]https://fyi.org.nz/help/officers

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

 

-------------------------------------------------------------------

 

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. http://www.at.govt.nz/
3. http://www.facebook.com/akltransport
4. https://twitter.com/akltransport
5. https://www.instagram.com/akltransport/
6. https://www.linkedin.com/company/aucklan...
7. https://www.youtube.com/user/aucklandtra...
8. mailto:[FOI #7156 email]
9. mailto:[Auckland Transport request email]
10. https://fyi.org.nz/change_request/new?bo...
11. https://fyi.org.nz/help/officers

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Dear Nafeesa,

 

Thank you for your correspondence.

 

We are pleased to know that you have been successful in locating your
missing bag. In view of this, your CCTV request with Auckland Transport
will now be closed.

 

Kind regards,

 

Norma Tinai | Customer Liaison Advisor [2]Description: Description:
Description: Description:
Privacy & LGOIMA Portfolios Description: Description:
Description: Description:
Customer Liaison Team Description: Description:
Private Bag 92250, Auckland 1142 Email-Signature

 

P 09 355 3553 | [1]www.at.govt.nz

[3]cid:image002.jpg@01D238E0.86F57A30[4]cid:image003.jpg@01D238E0.86F57A30 [5]cid:image004.jpg@01D238E0.86F57A30 [6]cid:image005.jpg@01D238E0.86F57A30[7]cid:image006.jpg@01D238E0.86F57A30

 

-----Original Message-----
From: Nafeesa Hafeez
[mailto:[FOI #7156 email]]
Sent: Tuesday, 23 January 2018 11:21 a.m.
To: AT Official Information (AT) <[email address]>
Subject: Re: Auckland Transport CAS-665193-B1R3L1-Lost troop London bag

 

Dear AT Official Information (AT),

Thank you so much for getting back to me. Fortunately, the bag was found
by someone and returned back to me today. I am very thankful that you took
the time out of your day to respond. Thank you again.

 

Yours sincerely,

 

Nafeesa Hafeez

 

-----Original Message-----

 

Dear Nafeesa,

 

 

 

Thank you for contacting Auckland Transport requesting CCTV footage 
onboard the 154 bus service and at the Henderson bus stop by the train 
station elevator, relating to your lost bag on 21 January 2018.

 

 

 

In order to process your request according to the provisions of the Local 
Government Official Information and Meetings Act 1987, please provide the 
following additional information:

 

 

 

·       A description of your bag e.g. colour, accessories attached to it 
(if any), etc.;

 

·       A description of yourself on the day e.g. what you were wearing;

 

·       Approximate timeframe within which you require footage; and

 

·       Any other information that you consider will be of assistance to 
our search.

 

 

 

Please be advised that CCTV footage is typically retained for 5-7days 
before it is overwritten. In view of this, we hope to receive your reply 
with the required information at the earliest opportunity.

 

 

 

Your request will remain on hold and if this information is not received 
within 14 working days, this request will be considered closed.

 

 

 

If you have any further queries, please contact us on 09 355 3553 quoting 
request number CAS-665193-B1R3L1.

 

 

 

Kind regards,

 

 

 

Norma Tinai | Customer Liaison Advisor [2]Description: Description:

Description: Description:

Privacy & LGOIMA Portfolios Description: Description:

Description: Description:

Customer Liaison Team Description: Description:

Private Bag 92250, Auckland 1142 Email-Signature

 

 

 

P 09 355 3553 | [1][8]www.at.govt.nz

 

[3][9]cid:image002.jpg@01D238E0.86F57A30[4]cid:image003.jpg@01D238E0.86F57A30 [5][10]cid:image004.jpg@01D238E0.86F57A30 [6][11]cid:image005.jpg@01D238E0.86F57A30[7]cid:image006.jpg@01D238E0.86F57A30

 

 

 

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[12][FOI #7156 email]

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[13]https://fyi.org.nz/help/officers

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

-------------------------------------------------------------------

 

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. http://www.at.govt.nz/
3. http://www.facebook.com/akltransport
4. https://twitter.com/akltransport
5. https://www.instagram.com/akltransport/
6. https://www.linkedin.com/company/aucklan...
7. https://www.youtube.com/user/aucklandtra...
8. http://www.at.govt.nz/
9. file:///tmp/cid:image002.jpg@01D238E0.86F57A30[4]cid:image003.jpg@01D238E0.86F57A30
10. file:///tmp/cid:image004.jpg@01D238E0.86F57A30
11. file:///tmp/cid:image005.jpg@01D238E0.86F57A30[7]cid:image006.jpg@01D238E0.86F57A30
12. mailto:[FOI #7156 email]
13. https://fyi.org.nz/help/officers

hide quoted sections