Printed from https://fyi.org.nz/request/6585-policies-for-handling-oia-requests-from-social-media on November 22, 2024 05:28

Policies for Handling OIA Requests from Social Media

Nigel Jones made this Official Information request to New Zealand Transport Agency

The request was successful.

From: Nigel Jones

Dear New Zealand Transport Agency,

As I am sure you are aware, the Ombudsman has provided guidance that OIA requests can be made online, including via Social Media (Facebook, Twitter, etc) (ref: http://www.ombudsman.parliament.nz/syste...)

Therefore, under the OIA, I'd like to request:

1) All policy documents (at minimum relevant sections) pertaining to the handling of OIA requests via Social Mediums.
2) Details of training given to staff controlling and/or monitoring NZTA's Social Media accounts pertaining to the identification and handling of requests.
3) If (as at 14/Sept/17) not all accounts are monitored for OIA requests, a list of accounts that are, and aren't.
4) Details on if the tweet at https://twitter.com/NigeLiJ/status/89768... sent to the generally monitored @NZTAAkl Twitter account, on 16/Aug/17 was processed according to NZTA's policies.
5) The total number of OIA requests received using Social Media, per year - please identify if using Calendar years, or other year-long periods.

Yours faithfully,

Nigel Jones

Link to this

From: Official Correspondence
New Zealand Transport Agency

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Dear Nigel

 

This email acknowledges your below request for information made under the
Official Information Act 1982.

 

Your request has been forwarded to the appropriate section of the
Transport Agency for response. They will contact you if they require
clarification of your request, more time to respond, or if your request
has been transferred to another organisation to respond to. Unless more
time is required, the Transport Agency will send a response to you within
20 working days of receiving your request – in this instance on or before
23 October 2017.

 

If you would like to discuss your request with the Transport Agency,
please contact us by email at [1][email address].

 

Regards

_________  _____________________________________________   

 

Ministerial Services

Governance, Stakeholders and Communications

50 Victoria Street, Private Bag 6995, Wellington 6141, New Zealand 

_________  _____________________________________________   

 

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Link to this

From: Fergus Tate
New Zealand Transport Agency

Dear Nigel

I have been asked to prepare a response to your OIA and was hoping to discuss what you meant by cats eyes and reflectors.

Are you able to provide me with a number I could call you on or could you call me on 027 2810 478

Sent from my iPhone
Find the latest transport news, information, and advice on our website:
www.nzta.govt.nz

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Link to this

From: Official Correspondence
New Zealand Transport Agency

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Attachment OIA 3258 Nigel Jones Signed Response.pdf
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Attachment Attachment 1 Handling OIA Requests.docx
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Dear Nigel

 

Please find attached the response to your request of 23 September 2017 for
information under the Official Information Act 1982.

 

Regards

 

_________  _____________________________________________   

 

Ministerial Services

Governance, Stakeholders and Communications

50 Victoria Street, Private Bag 6995, Wellington 6141, New Zealand 

_________  _____________________________________________   

 

[1]cid:image001.jpg@01CF322A.4C836B10            
            [2]cid:image002.jpg@01CF322A.4C836B10 [3]cid:image003.jpg@01CF322A.4C836B10 [4]cid:image004.jpg@01CF322A.4C836B10  

 

 

 

 

Find the latest transport news, information, and advice on our website:

[5]www.nzta.govt.nz

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References

Visible links
1. http://www.nzta.govt.nz/
2. https://www.facebook.com/TransportAgency
3. https://twitter.com/nzta_news
4. http://www.youtube.com/user/NZTransportA...
5. http://www.nzta.govt.nz/

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