Dear Mr Evans,

 

Thank you for contacting Auckland Transport on 29 June 2017, requesting a
break-down of people using the Park and Ride facilities at Albany and
Silverdale.

 

We are processing your request according to the provisions of the Local
Government Official Information and Meetings Act 1987. You will receive a
response within 20 working days after the receipt of your request by
Auckland Transport, as required by the Act. The expected due date for a
response is 27 July 2017. Please note this is the maximum response time
and we will endeavour to respond to you sooner.

 

If you have any further queries, please contact me on (09) 355 3553 during
business hours, quoting Local Government Official Information request
number CAS-509284-T0K0R4.

 

Kind regards,

 

Norma Tinai | Customer Liaison Advisor [2]Description: Description:
Description: Description:
Privacy & LGOIMA Portfolios Description: Description:
Description: Description:
Customer Liaison Team Description: Description:
Private Bag 92250, Auckland 1142 Email-Signature

 

P 09 355 3553 | [1]www.at.govt.nz

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Dear Mr Evans

 

Official information request for Albany and Hibiscus Coast Park and Ride
Users

 

I refer to your official information request dated 29 June 2017 for a
breakdown of people using the Albany and Silverdale Park and Rides,
specifically the following information:

 

By average morning/evening peak.

 

1) Those that use Public Transport to arrive/leave Albany Bus Station I.e.
a count of how many are just switching from one bus to another at Albany.

2) If they are not switching between buses, can you please use the hop
card data which is registered to an address to give me an summary by
suburb (aggregated to keep anonymity) of where the users are traveling
from/to. So I can understand where public transport is failing people who
drive then park and the park and ride.

 

In order for us to provide you with information you are seeking, we
respectfully ask that your request be refined:

 

·         We require more clarity regarding the definition of “average
morning/afternoon peak” – can you please provide conditions within the
following parameters, e.g. “travel starts between…” or “travel ends
between…” or “travel starts and ends between…”

·         We recommend a set timeframe for the data requested as collation
would be quite considerable.  We suggest a 3 month period as that should
give a solid snapshot of useful data.

 

Please also note the following caveats on the data that we will be able to
provide:

 

·         Only approximately 73% of AT HOP cards are registered with an
address (but we can provide an exact breakdown of the registration rate
for all customers involved in this query).

·         Address data is free text, not validated and not required to be
kept up to date. Therefore there will be typos and other mistakes, and it
may not be the users address at the time they travelled, and lastly a lot
of suburbs are noted as “Auckland” with no specific details. Alternatively
we could try grouping the data by postal codes, as these tend to be
slightly more accurate than suburb (and NZ Post provide maps of their
postal code areas which the requester could use as a reference).

 

We will place your request on hold pending the above and look forward to
resolving your request upon receipt of your clarification.

 

Yours sincerely

 

Susana Fuiono | Customer Liaison Advisor

LGOIMA Portfolio | Customer Liaison Team
Private Bag 92250, Auckland 1142

P   09 355 3553

E   [1][email address] or
[2][email address]

[3]www.aucklandtransport.govt.nz | [4]www.AT.govt.nz

Working together to create an awesome journey –first time, every time

 

WARNING This email may contain information which is CONFIDENTIAL and may
be subject to LEGAL PRIVILEGE. If you are not the intended recipient, you
must not peruse, use, disseminate, distribute or copy this email or
attachments. If you have received this in error, please notify us
immediately by return email, facsimile or telephone (call us collect) and
delete this email. Thank you. Phone: +64 9 355 3553 or Fax: +64 9 355
3550. AUCKLAND TRANSPORT ACCEPTS NO RESPONSIBILITY FOR CHANGES MADE TO
THIS EMAIL OR TO ANY ATTACHMENTS AFTER TRANSMISSION FROM AUCKLAND
TRANSPORT. Nothing in this email designates an information system for the
purposes of section 11(a) of the New Zealand Electronic Transaction Act
2002, unless expressly stated otherwise.

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