Usage of train stations

Hemant made this Official Information request to Auckland Transport

The request was partially successful.

From: Hemant

Dear Auckland Transport,

I would like to request rail patronage data, specifically daily totals of boardings and alightings at each station.

Can I please get this data for all of 2016?

Yours faithfully,
Hemant

Link to this

From: AT Official Information (AT)
Auckland Transport


Attachment image003.jpg
4K Download


Dear Hemant

 

Thank you for your request for information of 18 January 2017 relating to
daily rail patronage data at each station for the whole of 2016.

 

The information you are seeking is overly broad and under Section 10(2) of
the LGOIMA a request for information must be specified with due
particularity.  As Auckland Transport does not record single day
transactions for normal business purposes, the amount of collation
involved would be considerable and Auckland Transport proposes that your
request be refused under Section 17(f) Auckland Transport based on
substantial collation and research being required to provide the requested
information.

 

However in accordance with our obligation under Section 17B of the LGOIMA,
as an alternative to refusing your request under section 17(f) of the Act,
we would ask that you refine your request and reduce the amount of
information you are seeking.

 

The following information is able to be made available without incurring
costs for collation in excess of 5 hours or refusing the request under
17(f):

 

·         Each month’s HOP data by station showing HOP tag-on, HOP tag-off
and paper ticket sales; or

·         Alternatively, the station-to-station origin/destination matrix
by month, including the alighting station for paper ticket sales.

 

Please confirm which of the above would be sufficient to resolve your
request.

 

Your request will remain on hold and if the information is not provided
within 20 working days your request will be closed.             

 

We trust this information has clarified the process however you have the
right in accordance with section 27(3) of the Local Government Official
Information and Meetings Act 1987 (LGOIMA) to make a complaint to the
Office of the Ombudsman if you are not satisfied with our response.

 

Kind regards

 

Susana Fuiono | Customer Liaison Advisor [5]Description: Description:
Description: Description:
LGOIMA Portfolio | Customer Liaison Team Description: Description:
Private Bag 92250, Auckland 1142 Description: Description:
Description: Description:
P   09 355 3553 Description: Email-Signature

E   [1][email address] or
[2][email address]

[3]www.aucklandtransport.govt.nz |
[4]www.AT.govt.nz

Working together to create an awesome journey
–first time, every time

 

 

WARNING This email may contain information which is CONFIDENTIAL and may
be subject to LEGAL PRIVILEGE. If you are not the intended recipient, you
must not peruse, use, disseminate, distribute or copy this email or
attachments. If you have received this in error, please notify us
immediately by return email, facsimile or telephone (call us collect) and
delete this email. Thank you. Phone: +64 9 355 3553 or Fax: +64 9 355
3550. AUCKLAND TRANSPORT ACCEPTS NO RESPONSIBILITY FOR CHANGES MADE TO
THIS EMAIL OR TO ANY ATTACHMENTS AFTER TRANSMISSION FROM AUCKLAND
TRANSPORT. Nothing in this email designates an information system for the
purposes of section 11(a) of the New Zealand Electronic Transaction Act
2002, unless expressly stated otherwise.

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. http://www.aucklandtransport.govt.nz/
4. http://www.at.govt.nz/

Link to this

From: Hemant

Dear AT Official Information (AT),

Hi,

Can i please get

Each month’s HOP data by station showing HOP tag-on, HOP tag-off
and paper ticket sales.

Also, i'm wondering how you generate the montly data without the daily data. I would of expected that as all tickets are purchases via the HOP system for the time period requsted, it would be a matter of selecting daily rather than monthly when exporting the data?

Yours sincerely,

Hemant

Link to this

From: AT Official Information (AT)
Auckland Transport


Attachment image002.jpg
4K Download

Attachment Final Response CAS 369568 T8Y9Q3.pdf
150K Download View as HTML

Attachment Copy of Rail Patronage 2016.pdf
15K Download View as HTML


Dear Hemant

 

Thank you for contacting Auckland Transport on 18 January 2017 requesting
information relating to rail patronage data which you further refined on
14 February 2017.

 

We attach a response for information requested under the Local Government
Official Information and Meetings Act 1987.  Please accept our apologies
for the delayed fulfilment of your request.

 

Kind regards

 

Susana Fuiono | Customer Liaison Advisor [5]Description: Description:
Description: Description:
LGOIMA Portfolio | Customer Liaison Team Description: Description:
Private Bag 92250, Auckland 1142 Description: Description:
Description: Description:
P   09 355 3553 Description: Email-Signature

E   [1][email address] or
[2][email address]

[3]www.aucklandtransport.govt.nz |
[4]www.AT.govt.nz

Working together to create an awesome journey
–first time, every time

 

 

WARNING This email may contain information which is CONFIDENTIAL and may
be subject to LEGAL PRIVILEGE. If you are not the intended recipient, you
must not peruse, use, disseminate, distribute or copy this email or
attachments. If you have received this in error, please notify us
immediately by return email, facsimile or telephone (call us collect) and
delete this email. Thank you. Phone: +64 9 355 3553 or Fax: +64 9 355
3550. AUCKLAND TRANSPORT ACCEPTS NO RESPONSIBILITY FOR CHANGES MADE TO
THIS EMAIL OR TO ANY ATTACHMENTS AFTER TRANSMISSION FROM AUCKLAND
TRANSPORT. Nothing in this email designates an information system for the
purposes of section 11(a) of the New Zealand Electronic Transaction Act
2002, unless expressly stated otherwise.

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. http://www.aucklandtransport.govt.nz/
4. http://www.at.govt.nz/

Link to this

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