Thank you for your email, sent to the Issues Resolution Office at Wellington City Council.

This email address is monitored daily. Your email will be assessed and actioned in due course.

We appreciate your patience.

Wellington City Council Issues Resolution Office.

Hello R Roddick,

Thank you for the below information request, concerning the number of complaints related to smoke from solid fuel burners, over a period of 5 years.

I have worked with the Council's Public Health team, who monitor this type of complaint, to see if we were able to provide you with the information requested.

Unfortunately, complaints regarding smoke from solid fuel burners are not classified separately in the Council's system. They are recorded in with other environmental health complaints as Health General and to identify the requested information would involving reading each of over 2300 records.

As such, at this stage, I have to advise you that the Council is refusing your request, under the Local Government Official Information and Meetings Act 1987 (LGOIMA), section 17(f) as the information cannot be made available without substantial collation and research.

If you would like to refine your request, or would be prepared to pay for the officer time required to collate the information, please advise me by return email.

Kind regards

Chris
Chris Brown | Issues Resolution Officer | Legal and Risk | Wellington City Council
P 04 801 3479
E [email address] | W Wellington.govt.nz | |

IMPORTANT: The information contained in this email may be confidential or legally privileged. It is intended solely for the recipient or recipients named in this message. Please note that if you are not the intended recipient you are not authorised to use, copy or distribute the email or any information contained in it. If you have received this email in error, please advise the sender immediately and destroy the original message and any attachments.

-----Original Message-----
From: R Roddick [mailto:[FOI #3628 email]]
Sent: Wednesday, 10 February 2016 9:21 p.m.
To: BUS: IRO
Subject: Official Information Act request - Complaints in respect of smoke from solid fuel burners

Dear Wellington City Council,

Could you please respond to the following:

Over the period 1 January 2011 to 31 December 2015, please list the total number of complaints lodged to your organisation in relation to smoke from solid fuel burners.

List the respective action taken by your organisation.

In how many cases were abatement notices issued?

In how many of these cases was the complaint reiterated by the complainant after your organisation had taken action?

Yours faithfully,

R Roddick

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Hello R Roddick,

Thank you for your patience.

I have looked into your revised request, to see whether we are able to provide what you are seeking. Unfortunately, the Council's system does not allow me to refine a search in such a way that I can retrieve complaints concerning 'smoke' or 'air' without trawling through all of the records.

Similarly, there are no sub-headings under 'Health General', and all jobs logged under the title are grouped, as advised previously.

I am sorry, but I have to refuse your request as before.

If you choose, you can contact the Office of the Ombudsman and request they investigate the Council's decision to refuse your request.

Kind regards

Chris
Chris Brown | Issues Resolution Officer | Legal and Risk | Wellington City Council
P 04 801 3479
E [email address] | W Wellington.govt.nz | |

IMPORTANT: The information contained in this email may be confidential or legally privileged. It is intended solely for the recipient or recipients named in this message. Please note that if you are not the intended recipient you are not authorised to use, copy or distribute the email or any information contained in it. If you have received this email in error, please advise the sender immediately and destroy the original message and any attachments.

-----Original Message-----
From: R Roddick [mailto:[FOI #3628 email]]
Sent: Tuesday, 15 March 2016 8:57 p.m.
To: Chris Brown
Subject: RE: Official Information Act request - Complaints in respect of smoke from solid fuel burners

Dear Chris Brown,

Regarding my earlier request, could you please provide details on complaints related to 'smoke' or 'air'. If this is still not possible, please then provide me with a list of the fields of your database for 'Health General' and I can further advise.

Yours sincerely,

R Roddick

-----Original Message-----

Hello R Roddick,

Thank you for the below information request, concerning the number of complaints related to smoke from solid fuel burners, over a period of 5 years.

I have worked with the Council's Public Health team, who monitor this type of complaint, to see if we were able to provide you with the information requested.

Unfortunately, complaints regarding smoke from solid fuel burners are not classified separately in the Council's system. They are recorded in with other environmental health complaints as Health General and to identify the requested information would involving reading each of over 2300 records.

As such, at this stage, I have to advise you that the Council is refusing your request, under the Local Government Official Information and Meetings Act 1987 (LGOIMA), section 17(f) as the information cannot be made available without substantial collation and research.

If you would like to refine your request, or would be prepared to pay for the officer time required to collate the information, please advise me by return email.

Kind regards

Chris
Chris Brown | Issues Resolution Officer | Legal and Risk | Wellington City Council P 04 801 3479 E [email address] | W Wellington.govt.nz | |

IMPORTANT: The information contained in this email may be confidential or legally privileged. It is intended solely for the recipient or recipients named in this message. Please note that if you are not the intended recipient you are not authorised to use, copy or distribute the email or any information contained in it. If you have received this email in error, please advise the sender immediately and destroy the original message and any attachments.

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Please use this email address for all replies to this request:
[FOI #3628 email]

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an OIA officer, please ask your web manager to link to us from your organisation's OIA page.

-------------------------------------------------------------------

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