I don't work on Thursdays.

 

If you have a message for the daily global email or the CEO Update please
send to [Canterbury District Health Board request email]

 

Thank you

 

 

 

 

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Dear Mr R.J. Poultney

Thank you for your OIA request - Complaints about the Referral Centre. In order to assist us with your request could you please clarify which referral centre at the Canterbury DHB you are referring to as we have quite a few.
Many thanks.

Kind regards
Communications Team

-----Original Message-----
From: Mr R. J. Poultney [mailto:[OIA #3600 email]]
Sent: Thursday, 4 February 2016 11:04 a.m.
To: Communications
Subject: Official Information Act request - Complaints about the Referral Centre

Dear Canterbury District Health Board,

I am writing to request any and all documentation related to complaints received by the CDHB Referral Centre, within the 2014/2015 financial year, and from the start of the 2015 financial year.

I am not requesting any names to be mentioned, just the complaints i.e. patient/staff names, or any identifiable patient or staff content can be removed.

I would also like to know what changes have happened in response to these complaints, if any changes at all.

Yours faithfully,

Mr R. J. Poultney

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Kind regards

 

Kathleen Smitheram

 

Canterbury District Health Board and West Coast District Health Board

Project Facilitator, Planning and Funding

Princess Margaret Hospital

Cashmere Road

PO Box 1600

Christchurch 8140

(DDI (03) 364 4134| 6: 03 364 4165 | *[email address];

[1]cid:image006.jpg@01CF6ACE.1745A080       
[2]cid:image007.jpg@01CF6ACE.1745A080

      [3]www.cdhb.health.nz                             
[4]www.westcoastdhb.org.nz

 

Values – A matou uara

Care and respect for others - Manaaki me te kotua I etahi

Integrity in all we do - Hapai i a matou mahi katoa i ruka i te pono    

Responsibility for outcomes - Kaiwhakarite i ka hua

 

 

 

********************************************************************************************
Check out our web site: http://www.cdhb.health.nz
This email and attachments have been scanned for content and viruses and
is believed to be clean This email or attachments may contain confidential
or legally privileged information intended for the sole use of the
addressee(s). Any use, redistribution, disclosure, or reproduction of this
message, except as intended, is prohibited. If you received this email in
error, please notify the sender and remove all copies of the message,
including any attachments. Any views or opinions expressed in this email
(unless otherwise stated) may not represent those of Canterbury District
Health Board
********************************************************************************************

References

Visible links
3. http://www.cdhb.govt.nz/
4. http://www.wcdhb.govt.nz/

hide quoted sections

 

 

Kind regards

 

Kathleen Smitheram

 

Canterbury District Health Board and West Coast District Health Board

Project Facilitator, Planning and Funding

Princess Margaret Hospital

Cashmere Road

PO Box 1600

Christchurch 8140

(DDI (03) 364 4134| 6: 03 364 4165 | *[email address];

[1]cid:image006.jpg@01CF6ACE.1745A080       
[2]cid:image007.jpg@01CF6ACE.1745A080

      [3]www.cdhb.health.nz                             
[4]www.westcoastdhb.org.nz

 

Values – A matou uara

Care and respect for others - Manaaki me te kotua I etahi

Integrity in all we do - Hapai i a matou mahi katoa i ruka i te pono    

Responsibility for outcomes - Kaiwhakarite i ka hua

 

********************************************************************************************
Check out our web site: http://www.cdhb.health.nz
This email and attachments have been scanned for content and viruses and
is believed to be clean This email or attachments may contain confidential
or legally privileged information intended for the sole use of the
addressee(s). Any use, redistribution, disclosure, or reproduction of this
message, except as intended, is prohibited. If you received this email in
error, please notify the sender and remove all copies of the message,
including any attachments. Any views or opinions expressed in this email
(unless otherwise stated) may not represent those of Canterbury District
Health Board
********************************************************************************************

References

Visible links
3. http://www.cdhb.govt.nz/
4. http://www.wcdhb.govt.nz/

hide quoted sections

 

 

Kind regards

 

Kathleen Smitheram

 

Canterbury District Health Board and West Coast District Health Board

Project Facilitator, Planning and Funding

Princess Margaret Hospital

Cashmere Road

PO Box 1600

Christchurch 8140

(DDI (03) 364 4134| 6: 03 364 4165 | *[email address];

[1]cid:image006.jpg@01CF6ACE.1745A080       
[2]cid:image007.jpg@01CF6ACE.1745A080

      [3]www.cdhb.health.nz                             
[4]www.westcoastdhb.org.nz

 

Values – A matou uara

Care and respect for others - Manaaki me te kotua I etahi

Integrity in all we do - Hapai i a matou mahi katoa i ruka i te pono    

Responsibility for outcomes - Kaiwhakarite i ka hua

 

 

********************************************************************************************
Check out our web site: http://www.cdhb.health.nz
This email and attachments have been scanned for content and viruses and
is believed to be clean This email or attachments may contain confidential
or legally privileged information intended for the sole use of the
addressee(s). Any use, redistribution, disclosure, or reproduction of this
message, except as intended, is prohibited. If you received this email in
error, please notify the sender and remove all copies of the message,
including any attachments. Any views or opinions expressed in this email
(unless otherwise stated) may not represent those of Canterbury District
Health Board
********************************************************************************************

References

Visible links
3. http://www.cdhb.govt.nz/
4. http://www.wcdhb.govt.nz/

hide quoted sections

 

 

Kind regards

 

Kathleen Smitheram

 

Canterbury District Health Board and West Coast District Health Board

Project Facilitator, Planning and Funding

Princess Margaret Hospital

Cashmere Road

PO Box 1600

Christchurch 8140

(DDI (03) 364 4134| 6: 03 364 4165 | *[email address];

[1]cid:image006.jpg@01CF6ACE.1745A080       
[2]cid:image007.jpg@01CF6ACE.1745A080

      [3]www.cdhb.health.nz                             
[4]www.westcoastdhb.org.nz

 

Values – A matou uara

Care and respect for others - Manaaki me te kotua I etahi

Integrity in all we do - Hapai i a matou mahi katoa i ruka i te pono    

Responsibility for outcomes - Kaiwhakarite i ka hua

 

 

********************************************************************************************
Check out our web site: http://www.cdhb.health.nz
This email and attachments have been scanned for content and viruses and
is believed to be clean This email or attachments may contain confidential
or legally privileged information intended for the sole use of the
addressee(s). Any use, redistribution, disclosure, or reproduction of this
message, except as intended, is prohibited. If you received this email in
error, please notify the sender and remove all copies of the message,
including any attachments. Any views or opinions expressed in this email
(unless otherwise stated) may not represent those of Canterbury District
Health Board
********************************************************************************************

References

Visible links
3. http://www.cdhb.govt.nz/
4. http://www.wcdhb.govt.nz/

hide quoted sections

Dear R J Poultney

 

Can you ring me please regarding your Official Information Act request
CDHB 9310(a)

 

You will get me on (03) 364-4134.

 

Kind regards

 

Kathleen Smitheram

 

Canterbury District Health Board and West Coast District Health Board

Project Facilitator, Planning and Funding

Princess Margaret Hospital

Cashmere Road

PO Box 1600

Christchurch 8140

(DDI (03) 364 4134| 6: 03 364 4165 | *[email address];

[1]cid:image006.jpg@01CF6ACE.1745A080       
[2]cid:image007.jpg@01CF6ACE.1745A080

      [3]www.cdhb.health.nz                             
[4]www.westcoastdhb.org.nz

 

Values – A matou uara

Care and respect for others - Manaaki me te kotua I etahi

Integrity in all we do - Hapai i a matou mahi katoa i ruka i te pono    

Responsibility for outcomes - Kaiwhakarite i ka hua

 

 

********************************************************************************************
Check out our web site: http://www.cdhb.health.nz
This email and attachments have been scanned for content and viruses and
is believed to be clean This email or attachments may contain confidential
or legally privileged information intended for the sole use of the
addressee(s). Any use, redistribution, disclosure, or reproduction of this
message, except as intended, is prohibited. If you received this email in
error, please notify the sender and remove all copies of the message,
including any attachments. Any views or opinions expressed in this email
(unless otherwise stated) may not represent those of Canterbury District
Health Board
********************************************************************************************

References

Visible links
3. http://www.cdhb.govt.nz/
4. http://www.wcdhb.govt.nz/

hide quoted sections

Dear R J Poultney

 

Please find attached our response to your Official Information Act
request.  We were unclear about the specific intent of your request, but
we hope that our response satisfies your requirements.

 

If not, please don’t hesitate to get in touch.

 

Kind regards

 

Kathleen Smitheram

 

Canterbury District Health Board and West Coast District Health Board

Project Facilitator, Planning and Funding

Princess Margaret Hospital

Cashmere Road

PO Box 1600

Christchurch 8140

(DDI (03) 364 4134| 6: 03 364 4165 | *[email address];

[1]cid:image006.jpg@01CF6ACE.1745A080       
[2]cid:image007.jpg@01CF6ACE.1745A080

      [3]www.cdhb.health.nz                             
[4]www.westcoastdhb.org.nz

 

Values – A matou uara

Care and respect for others - Manaaki me te kotua I etahi

Integrity in all we do - Hapai i a matou mahi katoa i ruka i te pono    

Responsibility for outcomes - Kaiwhakarite i ka hua

 

********************************************************************************************
Check out our web site: http://www.cdhb.health.nz
This email and attachments have been scanned for content and viruses and
is believed to be clean This email or attachments may contain confidential
or legally privileged information intended for the sole use of the
addressee(s). Any use, redistribution, disclosure, or reproduction of this
message, except as intended, is prohibited. If you received this email in
error, please notify the sender and remove all copies of the message,
including any attachments. Any views or opinions expressed in this email
(unless otherwise stated) may not represent those of Canterbury District
Health Board
********************************************************************************************

References

Visible links
3. http://www.cdhb.govt.nz/
4. http://www.wcdhb.govt.nz/

hide quoted sections