Follow-up request: smart-meter health enquiries, OIA-25-0027, and recordkeeping trail

SPENCER JONES made this Official Information request to Electricity Authority

Currently waiting for a response from Electricity Authority, they must respond promptly and normally no later than (details and exceptions).

From: SPENCER JONES

Dear Electricity Authority,

Follow-up request: smart-meter health enquiries, OIA-25-0027, and recordkeeping trail

Draft OIA:

Kia ora,

Thank you for your response of 13 March 2026 to OIA-25-0051.

I write to make a follow-up request under the Official Information Act 1982 in order to clarify the recordkeeping position and obtain the more precise information referred to in your response.

Please provide the following:

Part 1 — Earlier response referenced
1. A copy of the Authority’s earlier response identified in your letter as OIA-25-0027, including any attachments or schedules referred to in that response.

Part 2 — Search methodology and record structure
2. The search terms, search fields, date filters, repositories, and method used to identify the “3954 results” referred to in your 13 March 2026 response.
3. Any document, note, or internal explanation describing how the Authority distinguishes between:
• general search hits across SharePoint / Exchange; and
• actual smart-meter health enquiries received from members of the public.

Part 3 — Actual health enquiry records
4. For the period 1 January 2018 to 1 September 2025, please provide the total number of actual smart-meter health enquiries held or identified by the Authority, as distinct from general keyword search hits.
5. If the Authority does not maintain a single field or dataset for this, please provide any existing list, register, log, schedule, case list, or manually created summary used for the purpose of answering OIA-25-0027 or OIA-25-0051.
6. If no such list or schedule exists, please confirm that explicitly.

Part 4 — Post-2015 continuation of the record trail
7. Please provide an index of records from 1 January 2016 to present relating to:
• smart meter FAQ or fact sheet updates;
• RF / EMF wording;
• AMI public information;
• smart-meter health enquiries;
• communications with ESR, Ministry of Health, Health NZ, MBIE, or any electricity retailer/distributor on smart-meter health or RF issues.

For each indexed record, please provide only:
• date,
• subject line or title,
• record type,
• sender/recipient organisation (not personal contact details),
• and repository or storage location if recorded.

Part 5 — Approval and decision trail
8. Any records showing who approved, reviewed, or authorised the wording used in the Authority’s smart-meter FAQ / fact sheets concerning:
• RF exposure,
• health effects,
• references to ESR / NRL,
• and any public reassurance statements.

Part 6 — If refusal is considered
9. If any part of this request is considered likely to engage section 18(f), please treat this request as including a request for reasonable assistance under section 13 and consultation under section 18B, including narrowing by date, repository, or record class rather than refusing in full.

Please provide the information electronically where possible.

Kind regards,

Spencer Jones

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From: OIA
Electricity Authority

Kia ora,
Thank you for your email. 

If you are making a request under the Official Information Act 1982, you
can expect to receive an official acknowledgement email within 5 working
days. This is an automated email and not an official acknowledgement. If
you do not hear from us within 5 working days, please contact us by
calling +64 4 460 8860.

If this is a general enquiry, please email [email address].

Ngā mihi,

Electricity Authority
Te Mana Hiko
 
Level 7, AON Centre, 1 Willis Street
PO Box 10041, Wellington 6143, New Zealand
[1]www.ea.govt.nz
"The information contained in this transmission is confidential. It is
intended for the named addressee only. If you are not the named addressee
you may not copy, distribute or take any action in reliance upon this
transmission."

References

Visible links
1. http://www.ea.govt.nz/

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From: OIA
Electricity Authority

Kia ora Spencer

Thank you for your request of 13 March 2026, under the Official Information Act 1982, for the following information:

1. A copy of the Authority’s earlier response identified in your letter as OIA-25-0027, including any attachments or schedules referred to in that response.

Part 2 — Search methodology and record structure
2. The search terms, search fields, date filters, repositories, and method used to identify the “3954 results” referred to in your 13 March 2026 response.
3. Any document, note, or internal explanation describing how the Authority distinguishes between:
• general search hits across SharePoint / Exchange; and
• actual smart-meter health enquiries received from members of the public.

Part 3 — Actual health enquiry records
4. For the period 1 January 2018 to 1 September 2025, please provide the total number of actual smart-meter health enquiries held or identified by the Authority, as distinct from general keyword search hits.
5. If the Authority does not maintain a single field or dataset for this, please provide any existing list, register, log, schedule, case list, or manually created summary used for the purpose of answering OIA-25-0027 or OIA-25-0051.
6. If no such list or schedule exists, please confirm that explicitly.

Part 4 — Post-2015 continuation of the record trail
7. Please provide an index of records from 1 January 2016 to present relating to:
• smart meter FAQ or fact sheet updates;
• RF / EMF wording;
• AMI public information;
• smart-meter health enquiries;
• communications with ESR, Ministry of Health, Health NZ, MBIE, or any electricity retailer/distributor on smart-meter health or RF issues.

For each indexed record, please provide only:
• date,
• subject line or title,
• record type,
• sender/recipient organisation (not personal contact details),
• and repository or storage location if recorded.

Part 5 — Approval and decision trail
8. Any records showing who approved, reviewed, or authorised the wording used in the Authority’s smart-meter FAQ / fact sheets concerning:
• RF exposure,
• health effects,
• references to ESR / NRL,
• and any public reassurance statements.

We will endeavour to respond to your request as soon as possible and in any event no later than 14 April 2026, being 20 working days after the day your request was received.

If we are unable to respond to your request by then, we will notify you of an extension of that timeframe.

If you have any queries, please feel free to contact me by emailing [Electricity Authority request email].

Ngâ mihi nui,

Alex Shearer (she/her)
Senior Ministerial Advisor

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SPENCER JONES left an annotation ()

Public Annotation – Follow-Up Request: Smart Meter Health Enquiries and Recordkeeping Trail

This request follows an earlier OIA (OIA 25-0027) concerning smart meter health-related enquiries. It specifically seeks to understand how such enquiries are recorded, tracked, and managed within agency systems.

Rather than focusing on the content of individual enquiries, this request targets the recordkeeping framework itself, including logging practices, classification systems, and auditability.

Key observations from the response:

1. Recordkeeping Structure
The response provides insight into whether health-related enquiries concerning smart meters are:
• systematically logged
• categorised under specific topics (e.g. RF/EMF, public health concerns)
• retrievable through structured systems

If the response indicates reliance on general correspondence systems, this suggests:
• enquiries may not be consistently classified
• retrieval depends on keyword searches rather than structured fields

2. Absence or Limitation of Central Logs
Where no central register or log of such enquiries is identified, this implies:
• enquiries may be dispersed across individual inboxes or case management systems
• there is no unified dataset capturing all health-related concerns
• reconstruction of enquiry history may require manual collation

3. Search Methodology and Completeness
The response likely relies on:
• keyword searches
• identified staff or business units
• defined timeframes

This introduces limitations:
• relevant enquiries may not be captured if terminology varies
• informal or indirect communications may be excluded
• completeness of results cannot be independently verified

4. Classification of Health Concerns
A key issue is whether smart meter health enquiries are:
• treated as public health issues
• classified under general energy or infrastructure queries
• or handled as individual correspondence without thematic grouping

The response may indicate that:
• no specific category exists for smart meter health concerns
• classification depends on context rather than standardised coding

5. Traceability and Auditability
This request tests whether a traceable record trail exists from:
• initial enquiry
• internal handling
• response provided
• escalation (if any)

Where traceability is limited, it becomes difficult to:
• assess how concerns were handled
• identify patterns or trends
• evaluate responsiveness and consistency

6. Relationship to Other OIA Requests
This request should be read alongside related smart meter threads:

• Smart meter governance, standards, and inter-agency oversight:
https://fyi.org.nz/request/34076-smart-m...

• RF/EMF public health assessment and inter-agency correspondence:
https://fyi.org.nz/request/34077-smart-m...

• Scientific advice concerning RF exposure:
https://fyi.org.nz/request/33832-scienti...

• Privacy classification and data governance (OPC requests):
https://fyi.org.nz/request/34078-smart-m...

Together, these requests examine:
• scientific and health advice
• governance structures
• privacy implications
• and now, recordkeeping practices

7. Governance Insight Emerging
A broader pattern is being explored across these requests:

• health concerns are raised by the public
• multiple agencies hold partial responsibility
• but recordkeeping systems may not capture these concerns in a structured, unified way

This may result in:
• limited visibility of issue prevalence
• difficulty identifying trends or systemic concerns
• reliance on ad hoc handling rather than systematic tracking

8. System-Level Observation
The response suggests that recordkeeping systems are:
• designed for correspondence management
• not necessarily configured for thematic tracking of public health concerns
• dependent on manual processes for retrieval

This reflects a broader challenge in administrative systems where:
• issues spanning multiple domains (health, energy, privacy) do not fit neatly into existing categories

9. OIA Strategy Insight
This request demonstrates an advanced investigative technique:
• moving from “what information exists” to “how information is recorded”
• testing the integrity of recordkeeping systems
• identifying structural limitations in data capture and retrieval

For researchers, this enables:
• assessment of whether datasets are complete and reliable
• identification of gaps in institutional knowledge
• development of targeted follow-up requests (e.g. search methodology, audit logs)

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This annotation is intended to assist future readers, researchers, and investigators in understanding the significance of recordkeeping practices in relation to smart meter health enquiries under the Official Information Act 1982.

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