Smart meters, RF/EMF public health assessment, complaints, and inter-agency correspondence
SPENCER JONES made this Official Information request to Ministry of Health
Response to this request is long overdue. By law Ministry of Health should have responded by now (details and exceptions). The requester can complain to the Ombudsman.
From: SPENCER JONES
Dear Ministry of Health,
Smart meters, RF/EMF public health assessment, complaints, and inter-agency correspondence
Kia ora,
Under the Official Information Act 1982, I request the following information from 1 January 2010 to the present concerning smart meters, advanced metering infrastructure (AMI), radiofrequency fields, electromagnetic fields, and related public health assessment.
Please provide:
1. Any internal briefings, reports, reviews, issue notes, scientific summaries, or advice concerning actual or potential health effects associated with smart meters or AMI.
2. Any records discussing whether smart meters are assessed, mentioned, or treated within New Zealand’s framework for non-ionising radiation, including reference to NZS 2772.1:1999, ICNIRP-based material, or related guidance.
3. Any inter-agency correspondence with the Electricity Authority, MBIE, ESR, Health NZ, or other agencies concerning:
• smart meter health concerns,
• RF/EMF exposure,
• public enquiries,
• FAQ wording,
• public reassurance statements,
• or whether further health guidance was considered necessary.
4. Any complaint summaries, enquiry logs, trend reports, or issue registers relating to smart meters and alleged health symptoms or RF/EMF concerns.
5. Any records addressing whether the Ministry or Health NZ considers current public-health guidance on non-ionising radiation adequate to address smart-meter-specific concerns.
6. Any record identifying which agency is regarded by the health sector as the lead agency for smart-meter-related public concerns where health, regulation, and consumer issues overlap.
If the information is split between the Ministry and Health NZ, please transfer the relevant parts accordingly under section 14.
Kind regards,
Spencer Jones
From: OIA Requests
Kia ora Spencer,
Thank you for your request under the Official Information Act 1982 (the
Act), received by the Ministry of Health - Manatû Hauora on 13 March 2026.
You requested:
“The following information from 1 January 2010 to the present concerning
smart meters, advanced metering infrastructure (AMI), radiofrequency
fields, electromagnetic fields, and related public health assessment.
Please provide:
1. Any internal briefings, reports, reviews, issue notes,
scientific summaries, or advice concerning actual or potential health
effects associated with smart meters or AMI.
2. Any records discussing whether smart meters are assessed,
mentioned, or treated within New Zealand’s framework for non-ionising
radiation, including reference to NZS 2772.1:1999, ICNIRP-based material,
or related guidance.
3. Any inter-agency correspondence with the Electricity
Authority, MBIE, ESR, Health NZ, or other agencies concerning:
• smart meter health concerns,
• RF/EMF exposure,
• public enquiries,
• FAQ wording,
• public reassurance statements,
• or whether further health guidance was considered
necessary.
4. Any complaint summaries, enquiry logs, trend reports, or
issue registers relating to smart meters and alleged health symptoms or
RF/EMF concerns.
5. Any records addressing whether the Ministry or Health NZ
considers current public-health guidance on non-ionising radiation
adequate to address smart-meter-specific concerns.
6. Any record identifying which agency is regarded by the
health sector as the lead agency for smart-meter-related public concerns
where health, regulation, and consumer issues overlap.”
The reference number for your request is H2026080091. We will endeavour to
respond to your request as soon as possible and in any event no later than
14 April 2026 being 20 working days after the day your request was
received. If we are unable to respond to your request by then, we will
notify you of an extension of that timeframe.
If you have any queries regarding your request, please feel free to
contact the OIA Services Team on [1][email address]. If any
additional factors come to light which are relevant to your request,
please do not hesitate to contact us so that these can be taken into
account.
Under section 28(3) of the Act you have the right to ask the Ombudsman to
review any decisions made under this request. The Ombudsman may be
contacted by email at: [2][email address] or by calling 0800
802 602.
Ngâ mihi,
OIA Services Team
Ministry of Health | Manatû Hauora
M[3]inistry of Health information releases
show quoted sections
References
Visible links
1. mailto:[email address]
mailto:[email address]
2. mailto:[email address]
mailto:[email address]
3. https://www.health.govt.nz/about-ministr...
https://www.health.govt.nz/about-ministr...
SPENCER JONES left an annotation ()
New Zealand Smart Meter Governance Evidence Map
RF/EMF exposure, health oversight, and regulatory accountability
This map summarises the institutional structure and evidence sources relevant to governance of smart meters and RF/EMF exposure in New Zealand.
Smart meter oversight does not sit with a single agency.
Instead, responsibility is distributed across several institutions responsible for electricity regulation, health risk assessment, technical standards, privacy protection, and scientific advice.
Understanding the topic therefore requires reviewing records across multiple agencies.
⸻
1. Governance Architecture
SMART METER GOVERNANCE (NZ)
Advanced Metering Infrastructure (AMI)
Smart Meters / RF
│
│
▼
┌─────────────────────────────────────────────────┐
│ Electricity Authority │
│ │
│ Role: Electricity market regulator │
│ Functions: │
│ • Metering rules (Electricity Industry Code) │
│ • Market regulation │
│ • Industry guidance and public communications │
│ │
│ Evidence Sources │
│ • Smart meter FAQ records │
│ • Public enquiry records │
│ • AMI fact sheets │
│ │
│ Relevant OIA │
│ FYI #33366 – Smart meter health enquiries │
└─────────────────────────────────────────────────┘
│
│
▼
┌──────────────────────────────────────────────────┐
│ Ministry of Health / Health NZ │
│ │
│ Role: Public health stewardship │
│ │
│ Functions: │
│ • RF exposure health guidance │
│ • Public health advice │
│ • Inter-agency health risk discussions │
│ │
│ Evidence Sources │
│ • RF exposure policy files │
│ • Public health assessments │
│ • complaint records │
│ │
│ Relevant OIA │
│ FYI #34077 – RF/EMF public health assessment │
│ FYI #33832 – Scientific advice on RF exposure │
└──────────────────────────────────────────────────┘
│
│
▼
┌───────────────────────────────────────────────────┐
│ ESR (Institute of Environmental Science & Research)│
│ │
│ Role: Scientific advisory body │
│ │
│ Functions: │
│ • Radiation health science │
│ • technical advice to government │
│ │
│ Evidence Sources │
│ • scientific reviews │
│ • RF exposure analysis │
│ • advice to health agencies │
│ │
│ Relevant OIA │
│ FYI #33832 – Scientific advice requests │
└───────────────────────────────────────────────────┘
│
│
▼
┌─────────────────────────────────────────────────┐
│ MBIE / Standards New Zealand │
│ │
│ Role: Technical standards governance │
│ │
│ Functions: │
│ • RF exposure standard NZS 2772.1 │
│ • national standards review processes │
│ │
│ Evidence Sources │
│ • standards committee records │
│ • review history documentation │
│ │
│ Relevant OIA │
│ FYI #33835 – RF standard review history │
└─────────────────────────────────────────────────┘
│
│
▼
┌─────────────────────────────────────────────────┐
│ Privacy Commissioner │
│ │
│ Role: Privacy Act oversight │
│ │
│ Functions: │
│ • personal information regulation │
│ • data-sharing oversight │
│ │
│ Evidence Sources │
│ • complaints about smart meter data │
│ • privacy guidance │
└─────────────────────────────────────────────────┘
│
│
▼
┌──────────────────────────┐
│ Electricity retailers │
│ and metering providers │
│ │
│ Examples: │
│ • Mercury NZ │
│ • Intellihub │
│ • Vector / other networks│
│ │
│ Role: │
│ installation and │
│ operation of smart meters│
└──────────────────────────┘
│
▼
Households / Consumers
⸻
2. Legal Framework
Smart meter governance intersects with several legal regimes.
Electricity regulation
• Electricity Industry Act
• Electricity Industry Participation Code (Part 10 – Metering)
Public health and radiation exposure
• NZS 2772.1:1999 RF exposure standard
• health sector guidance on non-ionising radiation
Information and privacy
• Privacy Act 2020
• Health Information Privacy Code
Public accountability
• Official Information Act 1982
• Public Records Act 2005
⸻
3. Evidence Sources Across Government
Relevant datasets and records may include:
Electricity Authority
• public enquiries about smart meters
• internal FAQ and communication drafts
• regulatory guidance.
Health sector
• RF exposure assessments
• complaint records
• public health advice.
ESR
• scientific reviews of RF exposure
• technical reports.
MBIE / Standards NZ
• standards committee records
• review history of NZS 2772.
Privacy Commissioner
• complaints relating to smart meter data
• privacy risk assessments.
⸻
4. Key OIA Threads
The following requests form an emerging evidence base.
Topic FYI Request
Smart meter health enquiries FYI #33366
Scientific advice on RF exposure FYI #33832
RF exposure standard review history FYI #33835
Health sector RF governance FYI #34077
These requests illustrate how information about smart meters is distributed across agencies.
⸻
5. Observed Structural Pattern
Reviewing these OIA threads together reveals a consistent pattern.
Information relating to smart meter RF exposure is distributed across several agencies, including:
• electricity regulators
• public health authorities
• scientific advisory bodies
• standards organisations.
No single institution appears to hold a consolidated record of smart meter governance or health impact oversight.
⸻
6. Why This Evidence Map Matters
For researchers, investigators, or policy analysts, this map helps clarify:
• where different types of records are held
• which agencies must be approached for specific datasets
• how scientific advice, regulatory decisions, and public communications interact.
It also helps explain why cross-agency OIA requests are often required to reconstruct the full governance picture.
⸻
7. Suggested Future OIA Topics
Researchers examining smart meter governance may wish to explore requests concerning:
• inter-agency communications about RF exposure
• health complaints related to smart meters
• review processes for NZS 2772
• electricity industry guidance on RF safety
• privacy implications of smart meter data.
From: OIA Requests
Kia ora,
Please find attached the response for your request for official
information.
Ngā mihi,
OIA Services Team
Ministry of Health | Manatū Hauora
show quoted sections
SPENCER JONES left an annotation ()
OIA Response Analysis – Smart Meter RF / Public Health (Ministry of Health)
This response provides important clarification on how smart meter RF exposure is handled within New Zealand’s public health system.
Request:
https://fyi.org.nz/request/34077-smart-m...
Key Findings
**1. No NZ-specific scientific assessment identified**
The Ministry relies on international standards (ICNIRP) and general reviews.
No New Zealand-specific assessment of smart meter RF exposure was provided.
**2. No complaint or enquiry tracking identified**
The Ministry has confirmed it does not hold:
• complaint summaries
• enquiry logs
• trend reports
• issue registers
relating to smart meter RF or health concerns.
**3. No inter-agency correspondence identified**
The Ministry states it holds no records of communication with other agencies
(e.g. MBIE, Electricity Authority, ESR) on:
• smart meter health concerns
• RF/EMF exposure
• public reassurance or guidance
**4. Reliance on general frameworks only**
The response points to:
• ICNIRP guidelines
• NZS 2772.1:1999
• Interagency Committee reports
but does not identify any targeted assessment of smart meters.
Observations
Taken together, this response suggests:
• no dedicated NZ-specific health assessment of smart meter RF exposure
• no systematic tracking of public concerns
• no documented inter-agency coordination record
System-Level Implication
This indicates a potential gap between:
> widespread deployment of smart meters
> and
> documented public health assessment and monitoring
Next Steps
The requester is considering:
• follow-up requests to clarify search adequacy
• cross-agency comparison of recordkeeping practices
• potential referral to the Ombudsman
Summary
This response raises broader questions about:
• how public health risks are assessed for emerging technologies
• how public concerns are recorded and monitored
• how agencies coordinate and document cross-sector issues
Further clarification is required to determine whether:
• the information does not exist
• or is not being captured in a structured or accessible way
Things to do with this request
- Add an annotation (to help the requester or others)
- Download a zip file of all correspondence (note: this contains the same information already available above).

SPENCER JONES left an annotation ()
Research Annotation – Smart Meter RF / EMF Public Health Governance in New Zealand
This request forms part of a broader set of OIA requests examining how radiofrequency (RF) exposure from smart meters is assessed, monitored, and governed within the New Zealand regulatory framework.
When read together with other FYI requests on this topic, several useful points emerge about how responsibilities are distributed across government agencies.
⸻
1. Institutional Structure for RF / EMF Oversight
Responsibility for RF exposure and smart meter issues in New Zealand is spread across multiple agencies.
Health and scientific assessment
• Ministry of Health / Manatū Hauora
• Health New Zealand / Te Whatu Ora
• ESR (Institute of Environmental Science and Research)
These bodies typically hold scientific or public-health advice relating to radiofrequency exposure and non-ionising radiation standards.
⸻
Electricity system governance
• Electricity Authority
Responsible for the regulatory framework for the electricity market, including rules relating to metering systems and Advanced Metering Infrastructure (AMI).
⸻
Technical exposure standards
• Standards New Zealand / MBIE
Responsible for maintaining the New Zealand RF exposure standard:
NZS 2772.1:1999 – Radiofrequency fields – Maximum exposure levels 3 kHz to 300 GHz
An earlier OIA confirmed that this standard has not been formally reviewed since its publication in 1999 and remains the current New Zealand exposure standard.
Relevant request:
https://fyi.org.nz/request/33835-nzs-277...
⸻
Data and privacy considerations
• Office of the Privacy Commissioner
Smart meters generate detailed electricity usage data which may raise questions about personal data and behavioural inference.
⸻
2. Related OIA Threads
Researchers may find the following requests helpful when examining the wider governance structure.
⸻
Smart Meter Health Enquiries – Electricity Authority
https://fyi.org.nz/request/33366-smart-m...
This request examined whether the Electricity Authority records public health enquiries relating to smart meters.
The response included internal records relating to:
• smart meter FAQ development
• RF exposure discussions
• AMI fact sheets.
⸻
Scientific Advice on Smart Meter RF Exposure
https://fyi.org.nz/request/33832-scienti...
This request sought information on scientific advice provided to government agencies regarding RF exposure from smart meters.
The request was transferred between agencies, illustrating the multi-agency nature of RF governance.
⸻
RF Exposure Standard Review History
https://fyi.org.nz/request/33835-nzs-277...
This request confirmed that:
• the New Zealand RF exposure standard NZS 2772.1:1999
• has not been reviewed since publication in April 1999.
⸻
3. Governance Architecture
Taken together, the linked OIA requests show that the governance structure for smart meters and RF exposure involves several institutional layers:
Scientific expertise
│
▼
ESR / scientific advisory bodies
│
▼
Ministry of Health / Health NZ
│
▼
Public health guidance
│
▼
Electricity Authority regulatory framework
│
▼
Electricity retailers and smart meter operators
In parallel:
Technical exposure limits
│
▼
Standards New Zealand
│
▼
NZS 2772.1:1999
│
▼
Referenced by regulators and agencies
This structure means that no single agency holds the complete picture regarding smart meter RF exposure governance.
Information is therefore often distributed across multiple agencies.
⸻
4. Research Value of This Request
This request specifically examines whether the health sector holds records relating to:
• smart meter health complaints
• public health assessments
• inter-agency correspondence
• policy discussions concerning RF exposure.
Such information is useful when examining:
• how public health concerns relating to smart meters are handled
• whether agencies maintain datasets on RF-related complaints
• how scientific advice flows between agencies.
⸻
5. Why Cross-Agency Requests Are Necessary
Because RF exposure governance involves:
• technical standards
• health risk assessment
• electricity regulation
• privacy considerations
relevant information may be held by several agencies simultaneously.
For that reason, OIA requests across multiple institutions can help clarify:
• which agency holds which type of information
• how advice and responsibility are distributed
• whether any single agency performs system-level monitoring.
⸻
6. Suggested Areas for Further Research
Researchers investigating RF exposure governance may wish to explore OIA requests relating to:
• ESR scientific reviews of RF exposure
• Ministry of Health non-ionising radiation policy
• Electricity Authority metering rules and guidance
• MBIE / Standards New Zealand review processes for NZS 2772
• Privacy Commissioner guidance on smart meter data.
⸻
7. Context
Smart meters have been deployed across New Zealand electricity networks since the late 2000s and form part of the electricity sector’s Advanced Metering Infrastructure (AMI).
Understanding how public health considerations relating to RF exposure are assessed and governed therefore requires examining the interaction between several regulatory frameworks and institutions.
Link to this