Tēnā koe Mark Grayson  
 
We write to acknowledge receipt of your information request dated 15
January 2026. Our commitment is to provide a response to your request as
soon as possible, and no later than 20 working days after the day it was
received. If we are unable to meet this timeframe, we will inform you
promptly and provide details regarding any extension required. Should
clarification be necessary for your request, we may reach out to you for
additional information.
             
The information you have requested may contain the names and contact
details of our staff or volunteers. Please let us know whether you require
these names and contact details. We may need to consult our people before
deciding whether we can release this information, and this may take a bit
more time. If we do not hear from you, we will assume that you do not
require their names and contact details.
 

Please note that over the holiday period there is a three-week period
where the days are not counted as ‘working days’. This applies to Official
Information Act and Privacy Act requests and that period is 25 December
2025 to 15 January 2026, inclusive. That means the maximum time limit for
responding to requests made from 27 November 2025 may run into the new
year. The Ombudsman’s OIA calculator can show you the latest date for a
response: [1]Go to the OIA calculator.

Nāku noa, nā
Information Request Team

[2][IMG][3][IMG][4][IMG][5][IMG][6][IMG][7][IMG]

--------------------------------------------------------------------------------------------------------------------
Notice:  This email and any attachments may contain information that may
be subject to an obligation of confidence or the subject of legal
privilege.
If you received it in error:
        1. Please let us know immediately by return email and then delete
the email and your reply.  
        2. You must not use, copy or disclose any of the information
contained in this email.
There is no warranty that this email is error or virus free.
If this is a private communication, it does not represent the views of the
organisation.

References

Visible links
1. https://www.ombudsman.parliament.nz/agen...
2. http://www.facebook.com/fireandemergencynz
3. http://www.youtube.com/fireandemergencynz
4. http://www.twitter.com/FireEmergencyNZ
5. http://www.instagram.com/fireandemergenc...
6. http://www.linkedin.com/company/fireande...
7. http://www.fireandemergency.nz/

hide quoted sections

Tēnā koe Mark

 

Please find attached correspondence from Fire and Emergency New Zealand |
Whakaratonga Iwi.

 

Ngā mihi,

 

Information Requests Team

 

[1]Description: Cato Server:WORK IN PROGRESS:FENZ:FENZ_Assets:FENZ
Logos:FENZ logos _Supplied to FENZ:FENZ Logos png:FENZ Logo_CMYK.png 

 E: [2][FENZ request email]

 W: [3]www.fireandemergency.nz

A: Fire and Emergency National Headquarters

     Level 7, 42-52 Willis Street, Wellington Central

     PO Box 2133, Wellington 6011

 

[4][IMG][5][IMG][6][IMG][7][IMG][8][IMG][9][IMG]

--------------------------------------------------------------------------------------------------------------------
Notice:  This email and any attachments may contain information that may
be subject to an obligation of confidence or the subject of legal
privilege.
If you received it in error:
        1. Please let us know immediately by return email and then delete
the email and your reply.  
        2. You must not use, copy or disclose any of the information
contained in this email.
There is no warranty that this email is error or virus free.
If this is a private communication, it does not represent the views of the
organisation.

References

Visible links
2. mailto:[FENZ request email]
3. http://www.fireandemergency.nz/
4. http://www.facebook.com/fireandemergencynz
5. http://www.youtube.com/fireandemergencynz
6. http://www.twitter.com/FireEmergencyNZ
7. http://www.instagram.com/fireandemergenc...
8. http://www.linkedin.com/company/fireande...
9. http://www.fireandemergency.nz/

hide quoted sections

Tēnā koe Mark
 
We write regarding your request for information received 15 January 2026
relating to advertising expenditure regarding industrial action. We are
writing to seek refinement of question three of your request which asks
for:

* Copies of all internal communications between the FENZ Social Media
Team, and the FENZ Executive Leadership Team relating to the
advertisements, across all digital platforms (emails, teams messages
and calls);

 
All communications relating to the paid public information campaign were
between the Fire and Emergency Executive Leadership Team and the National
Manager Communications and Engagement. For this reason, this part of your
request would be refused under section 18(e) of the OIA, as the document
alleged to contain the information requested does not exist. In line with
our obligations under section 18B of the OIA, we are writing to propose a
refinement to question three in order to remove our potential reason to
refuse this portion of your request.
 
We propose refining this aspect of your request to ask for all
communications between the Fire and Emergency Executive Leadership Team
and the National Manager Communications and Engagement relating to the
advertisements.
 
Please let us know as soon as possible if you agree to this refinement. If
no reply is received we will proceed with your request on its original
merit, which will include refusing question three as the information does
not exist.
 
Ngā mihi,
 
Information Requests Team
 
 
 
 E: [1][FENZ request email]
 W: [2]www.fireandemergency.nz
A: Fire and Emergency National Headquarters
     Level 7, 42-52 Willis Street, Wellington Central
     PO Box 2133, Wellington 6011
 
-----Original Message-----
From: Mark Grayson <[FOI #33514 email]>
Sent: Thursday, 15 January 2026 9:11 pm
To: Official Information Requests
<[email address]>
Subject: Official Information request - Expenditure towards advertisement
of NZPFU Strikes
 
[You don't often get email from
[3][FOI #33514 email]. Learn why this is
important at [4]https://aka.ms/LearnAboutSenderIdentific... ]
 
Dear Fire and Emergency New Zealand,
 
As a New Zealand Citizen, I am requesting the following information
relating to the 'Career/Paid Firefighter Strike Action" to date (15
January 2026);
 
1. Total expenditure by Fire and Emergency New Zealand (FENZ) of
advertisement across social media platforms, radio networks, television,
billboards and any other broadcasting means;
 
2. Expenditure of advertisements identified by category (Social Media,
Radio, Television etc)
 
3. Copies of all internal communications between the FENZ Social Media
Team, and the FENZ Executive Leadership Team relating to the
advertisements, across all digital platforms (emails, teams messages and
calls); 3a. A comprehensive list of all platforms and media outlets that
FENZ contacted relating to the advertisements; 3b. The name(s) of the
person(s) who authorised, or signed off for this advertising to proceed;
 
4. What budget or cost group did the money for this advertising come from?
 
5. Were there any other means that FENZ considered as part of the
advertising, that did not get authorised or proceed?
5a. If yes, can FENZ provide the expenditures for this?
 
Yours faithfully,
 
Mark Grayson
 
-------------------------------------------------------------------
 
This is an Official Information request made via the FYI website.
 
Please use this email address for all replies to this request:
[5][FOI #33514 email]
 
Is [6][FENZ request email] the wrong address
for Official Information requests to Fire and Emergency New Zealand? If
so, please contact us using this form:
[7]https://fyi.org.nz/change_request/new?bo...
 
Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[8]https://fyi.org.nz/help/officers
 
If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.
 
 
-------------------------------------------------------------------
 
 

[9][IMG][10][IMG][11][IMG][12][IMG][13][IMG][14][IMG]

--------------------------------------------------------------------------------------------------------------------
Notice:  This email and any attachments may contain information that may
be subject to an obligation of confidence or the subject of legal
privilege.
If you received it in error:
        1. Please let us know immediately by return email and then delete
the email and your reply.  
        2. You must not use, copy or disclose any of the information
contained in this email.
There is no warranty that this email is error or virus free.
If this is a private communication, it does not represent the views of the
organisation.

References

Visible links
1. mailto:[FENZ request email]
2. http://www.fireandemergency.nz/
3. mailto:[FOI #33514 email]
4. https://aka.ms/LearnAboutSenderIdentific...
5. mailto:[FOI #33514 email]
6. mailto:[FENZ request email]
7. https://fyi.org.nz/change_request/new?bo...
8. https://fyi.org.nz/help/officers
9. http://www.facebook.com/fireandemergencynz
10. http://www.youtube.com/fireandemergencynz
11. http://www.twitter.com/FireEmergencyNZ
12. http://www.instagram.com/fireandemergenc...
13. http://www.linkedin.com/company/fireande...
14. http://www.fireandemergency.nz/

hide quoted sections

Tēnā koe Mark

 

Please find attached correspondence from Fire and Emergency New Zealand |
Whakaratonga Iwi.

 

Ngā mihi,

 

Information Requests Team

 

[1]Description: Cato Server:WORK IN PROGRESS:FENZ:FENZ_Assets:FENZ
Logos:FENZ logos _Supplied to FENZ:FENZ Logos png:FENZ Logo_CMYK.png 

 E: [2][FENZ request email]

 W: [3]www.fireandemergency.nz

A: Fire and Emergency National Headquarters

     Level 7, 42-52 Willis Street, Wellington Central

     PO Box 2133, Wellington 6011

 

[4][IMG][5][IMG][6][IMG][7][IMG][8][IMG][9][IMG]

--------------------------------------------------------------------------------------------------------------------
Notice:  This email and any attachments may contain information that may
be subject to an obligation of confidence or the subject of legal
privilege.
If you received it in error:
        1. Please let us know immediately by return email and then delete
the email and your reply.  
        2. You must not use, copy or disclose any of the information
contained in this email.
There is no warranty that this email is error or virus free.
If this is a private communication, it does not represent the views of the
organisation.

References

Visible links
2. mailto:[FENZ request email]
3. http://www.fireandemergency.nz/
4. http://www.facebook.com/fireandemergencynz
5. http://www.youtube.com/fireandemergencynz
6. http://www.twitter.com/FireEmergencyNZ
7. http://www.instagram.com/fireandemergenc...
8. http://www.linkedin.com/company/fireande...
9. http://www.fireandemergency.nz/

hide quoted sections

Tēnā koe Mark

 

Please find attached correspondence from Fire and Emergency New Zealand |
Whakaratonga Iwi.

 

Ngā mihi,

 

Information Requests Team

 

[1]Description: Cato Server:WORK IN PROGRESS:FENZ:FENZ_Assets:FENZ
Logos:FENZ logos _Supplied to FENZ:FENZ Logos png:FENZ Logo_CMYK.png 

 E: [2][FENZ request email]

 W: [3]www.fireandemergency.nz

A: Fire and Emergency National Headquarters

     Level 7, 42-52 Willis Street, Wellington Central

     PO Box 2133, Wellington 6011

 

[4][IMG][5][IMG][6][IMG][7][IMG][8][IMG][9][IMG]

--------------------------------------------------------------------------------------------------------------------
Notice:  This email and any attachments may contain information that may
be subject to an obligation of confidence or the subject of legal
privilege.
If you received it in error:
        1. Please let us know immediately by return email and then delete
the email and your reply.  
        2. You must not use, copy or disclose any of the information
contained in this email.
There is no warranty that this email is error or virus free.
If this is a private communication, it does not represent the views of the
organisation.

References

Visible links
2. mailto:[FENZ request email]
3. http://www.fireandemergency.nz/
4. http://www.facebook.com/fireandemergencynz
5. http://www.youtube.com/fireandemergencynz
6. http://www.twitter.com/FireEmergencyNZ
7. http://www.instagram.com/fireandemergenc...
8. http://www.linkedin.com/company/fireande...
9. http://www.fireandemergency.nz/

hide quoted sections

Tēnā koe Mark Grayson  
 
We write to acknowledge receipt of your information request dated 10 March
2026. Our commitment is to provide a response to your request as soon as
possible, and no later than 20 working days after the day it was received.
If we are unable to meet this timeframe, we will inform you promptly and
provide details regarding any extension required. Should clarification be
necessary for your request, we may reach out to you for additional
information.
             
The information you have requested may contain the names and contact
details of our staff or volunteers. Please let us know whether you require
these names and contact details. We may need to consult our people before
deciding whether we can release this information, and this may take a bit
more time. If we do not hear from you, we will assume that you do not
require their names and contact details.

Nāku noa, nā
Information Request Team

[1][IMG][2][IMG][3][IMG][4][IMG][5][IMG][6][IMG]

--------------------------------------------------------------------------------------------------------------------
Notice:  This email and any attachments may contain information that may
be subject to an obligation of confidence or the subject of legal
privilege.
If you received it in error:
        1. Please let us know immediately by return email and then delete
the email and your reply.  
        2. You must not use, copy or disclose any of the information
contained in this email.
There is no warranty that this email is error or virus free.
If this is a private communication, it does not represent the views of the
organisation.

References

Visible links
1. http://www.facebook.com/fireandemergencynz
2. http://www.youtube.com/fireandemergencynz
3. http://www.twitter.com/FireEmergencyNZ
4. http://www.instagram.com/fireandemergenc...
5. http://www.linkedin.com/company/fireande...
6. http://www.fireandemergency.nz/

hide quoted sections

Tçnâ koe Mark
 
We write regarding your request for information related to industrial
action. Your request is very broad and as currently framed, question two
of your request will likely require substantial collation and research in
order to respond to. In order to avoid a refusal and in line with our
obligations under section 18B of the OIA, we are writing to seek
refinement of your request. We have made some suggestions below for your
consideration.
 

 2. Please provide all phone messages (such as SMS, Messenger or Whatsapp)
and emails between 01 October 2025 and 11 March 2026, relating to the
industrial action, strikes, incidents during the strikes, or mention
"NZPFU" or "Union", to or from the following persons:

 
- Chief Executive Officer Kerry Gregory
- Deputy National Commander Megan Stiffler
- National Manager Communications Engagement
- Minister Brooke van Velden
 
We propose significantly reducing the timeframe of this aspect of your
request to be for the same timeframe as question 3, that is 1 January 2026
to 11 March 2026. Furthermore we propose limiting the correspondence in
scope to information relating specifically to industrial action. The
inclusion of any correspondence that mentions NZPFU or Union is very broad
and will likely require substantial collation and research. We also
propose limiting your request for information provided to Minister Brooke
van Velden to briefings or reports.
 
We look forward to hearing from you soon. If no reply is received we will
continue to process your request as it was originally received.
 
Ngâ mihi,
 
Information Requests Team
 
 
 
 E: [1][FENZ request email]
 W: [2]www.fireandemergency.nz
A: Fire and Emergency National Headquarters
     Level 7, 42-52 Willis Street, Wellington Central
     PO Box 2133, Wellington 6011
 
-----Original Message-----
From: Mark Grayson <[FOI #33514 email]>
Sent: Tuesday, 10 March 2026 8:39 pm
To: Official Information Requests
<[email address]>
Subject: Re: Correspondence from Fire and Emergency NZ - 20554
 
Dear Official Information Requests,
 
Thank you for supplying this information.
 
For this request, Fire and Emergency NZ is known as "FENZ" and the New
Zealand Professional Firefighters Union is known as "NZPFU".
 
Please provide updated information for the below, as at 11 March 2026:
 
1. Total expenditure by Fire and Emergency New Zealand (FENZ) of
advertisement across social media platforms, radio networks, television,
billboards and any other broadcasting means;
 
Your previous response was:
As of 16 January 2026, the total expenditure Fire and Emergency has paid
in regard to the paid public information campaign about the New Zealand
Professional Firefighters’ Union (NZPFU) industrial action is $868,639.72.
 
1a. Please provide a weekly breakdown of this figure.
1b. Please provide the current salary of a Firefighter.
1c. Please provide the current salary of the Chief Executive Officer.
 
2. Please provide all phone messages (such as SMS, Messenger or Whatsapp)
and emails between 01 October 2025 and 11 March 2026, relating to the
industrial action, strikes, incidents during the strikes, or mention
"NZPFU" or "Union", to or from the following persons:
 
- Chief Executive Officer Kerry Gregory
- Deputy National Commander Megan Stiffler
- National Manager Communications Engagement
- Minister Brooke van Velden
 
Note: Emails included in the document above (OIA20554 Grayson Appendix
RELEASE.pdf) can be excluded from this request.
 
3. Please provide all phone messages (such as SMS, Messenger or Whatsapp)
and emails relating to the pay deductions for NZPFU members who are
striking, between the aforementioned persons. This should include any
attachments. This should be between 01 January 2026 and 11 March 2026.
[3]https://portal.fireandemergency.nz/notic...
 
3a. Please provide a total number on how many text messages were sent to
employees personal cell phones by FENZ, advising them to read their emails
or the portal story, on 09 March 2026.
3b. Please provide the total cost of sending these texts.
3c. Do FENZ employees use their personal phones for work-related purposes?
 
4. Please provide a total number on how many emails were received by "NHQ
HR" relating to the release of this notice to FENZ employees, specifically
between 09 March 2026 and 11 March 2026.
 
5. Following the withdrawal of strike action by the NZPFU, has FENZ issued
any updated statements, amendments, withdrawal or apologies to their
employees?
5a. If no, does FENZ intend on issuing something to their employees?
5b. What immediate action did FENZ take following the withdrawal of strike
action?
5c. Do the FENZ values apply to all employees, including the Executive
Leadership Team?
 
I understand you may need to extend the timeframe of this request.
 
Yours sincerely,
 
Mark Grayson
 
-----Original Message-----
 
Tçnâ koe Mark
 
 
 
Please find attached correspondence from Fire and Emergency New Zealand | 
Whakaratonga Iwi.
 
 
 
Ngâ mihi,
 
 
 
Information Requests Team
 
 
 
[1]Description: Cato Server:WORK IN PROGRESS:FENZ:FENZ_Assets:FENZ 
Logos:FENZ logos _Supplied to FENZ:FENZ Logos png:FENZ Logo_CMYK.png 
 
 E: [2][FENZ request email]
 
 W: [3][4]www.fireandemergency.nz
 
A: Fire and Emergency National Headquarters
 
     Level 7, 42-52 Willis Street, Wellington Central
 
     PO Box 2133, Wellington 6011
 
 
 
[4][IMG][5][IMG][6][IMG][7][IMG][8][IMG][9][IMG]
 
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[5][FOI #33514 email]
 
Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[6]https://fyi.org.nz/help/officers
 
If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.
 
-------------------------------------------------------------------
 
 

[7][IMG][8][IMG][9][IMG][10][IMG][11][IMG][12][IMG]

--------------------------------------------------------------------------------------------------------------------
Notice:  This email and any attachments may contain information that may
be subject to an obligation of confidence or the subject of legal
privilege.
If you received it in error:
        1. Please let us know immediately by return email and then delete
the email and your reply.  
        2. You must not use, copy or disclose any of the information
contained in this email.
There is no warranty that this email is error or virus free.
If this is a private communication, it does not represent the views of the
organisation.

References

Visible links
1. mailto:[FENZ request email]
2. http://www.fireandemergency.nz/
3. https://portal.fireandemergency.nz/notic...
4. http://www.fireandemergency.nz/
5. mailto:[FOI #33514 email]
6. https://fyi.org.nz/help/officers
7. http://www.facebook.com/fireandemergencynz
8. http://www.youtube.com/fireandemergencynz
9. http://www.twitter.com/FireEmergencyNZ
10. http://www.instagram.com/fireandemergenc...
11. http://www.linkedin.com/company/fireande...
12. http://www.fireandemergency.nz/

hide quoted sections

Tēnā koe Mark

 

Please find attached correspondence from Fire and Emergency New Zealand |
Whakaratonga Iwi.

 

Ngā mihi,

 

Information Requests Team

 

[1]Description: Cato Server:WORK IN PROGRESS:FENZ:FENZ_Assets:FENZ
Logos:FENZ logos _Supplied to FENZ:FENZ Logos png:FENZ Logo_CMYK.png 

 E: [2][FENZ request email]

 W: [3]www.fireandemergency.nz

A: Fire and Emergency National Headquarters

     Level 7, 42-52 Willis Street, Wellington Central

     PO Box 2133, Wellington 6011

 

[4][IMG][5][IMG][6][IMG][7][IMG][8][IMG][9][IMG]

--------------------------------------------------------------------------------------------------------------------
Notice:  This email and any attachments may contain information that may
be subject to an obligation of confidence or the subject of legal
privilege.
If you received it in error:
        1. Please let us know immediately by return email and then delete
the email and your reply.  
        2. You must not use, copy or disclose any of the information
contained in this email.
There is no warranty that this email is error or virus free.
If this is a private communication, it does not represent the views of the
organisation.

References

Visible links
2. mailto:[FENZ request email]
3. http://www.fireandemergency.nz/
4. http://www.facebook.com/fireandemergencynz
5. http://www.youtube.com/fireandemergencynz
6. http://www.twitter.com/FireEmergencyNZ
7. http://www.instagram.com/fireandemergenc...
8. http://www.linkedin.com/company/fireande...
9. http://www.fireandemergency.nz/

hide quoted sections

Tēnā koe Mark

 

Please find attached correspondence from Fire and Emergency New Zealand |
Whakaratonga Iwi.

 

Ngā mihi,

 

Information Requests Team

 

[1]Description: Cato Server:WORK IN PROGRESS:FENZ:FENZ_Assets:FENZ
Logos:FENZ logos _Supplied to FENZ:FENZ Logos png:FENZ Logo_CMYK.png 

 E: [2][FENZ request email]

 W: [3]www.fireandemergency.nz

A: Fire and Emergency National Headquarters

     Level 7, 42-52 Willis Street, Wellington Central

     PO Box 2133, Wellington 6011

 

[4][IMG][5][IMG][6][IMG][7][IMG][8][IMG][9][IMG]

--------------------------------------------------------------------------------------------------------------------
Notice:  This email and any attachments may contain information that may
be subject to an obligation of confidence or the subject of legal
privilege.
If you received it in error:
        1. Please let us know immediately by return email and then delete
the email and your reply.  
        2. You must not use, copy or disclose any of the information
contained in this email.
There is no warranty that this email is error or virus free.
If this is a private communication, it does not represent the views of the
organisation.

[10][IMG][11][IMG][12][IMG][13][IMG][14][IMG][15][IMG]

--------------------------------------------------------------------------------------------------------------------
Notice:  This email and any attachments may contain information that may
be subject to an obligation of confidence or the subject of legal
privilege.
If you received it in error:
        1. Please let us know immediately by return email and then delete
the email and your reply.  
        2. You must not use, copy or disclose any of the information
contained in this email.
There is no warranty that this email is error or virus free.
If this is a private communication, it does not represent the views of the
organisation.

References

Visible links
2. mailto:[FENZ request email]
3. http://www.fireandemergency.nz/
4. http://www.facebook.com/fireandemergencynz
5. http://www.youtube.com/fireandemergencynz
6. http://www.twitter.com/FireEmergencyNZ
7. http://www.instagram.com/fireandemergenc...
8. http://www.linkedin.com/company/fireande...
9. http://www.fireandemergency.nz/
10. http://www.facebook.com/fireandemergencynz
11. http://www.youtube.com/fireandemergencynz
12. http://www.twitter.com/FireEmergencyNZ
13. http://www.instagram.com/fireandemergenc...
14. http://www.linkedin.com/company/fireande...
15. http://www.fireandemergency.nz/

hide quoted sections