Fire and Emergency CCTV Access
Mark Grayson made this Official Information request to Auckland Transport
The request was partially successful.
From: Mark Grayson
Dear Auckland Transport,
As a New Zealand Citizen, I am requesting the following information regarding Fire and Emergency New Zealand (FENZ) access to and use of the Auckland Transport CCTV system.
1. Does FENZ have access to the Auckland Transport CCTV system on the FENZ Network, or at any FENZ locations such as Region or District Headquarters?
2. How often is the CCTV system accessed by FENZ personnel?
i. What is the number of personnel who have access to this system?
ii. What are the positions and/or rank of personnel who have access?
iii. What is the purpose of having access to this system?
3. Is there an agreement, or MOU, in place between FENZ and Auckland Transport relating to CCTV?
4. What actions were undertaken by Auckland Transport relating to FENZ, during the strike action (in the last 6 months).
5. Did FENZ have personnel at the Auckland Transport Control Centre during the strike action (in the last 6 months)?
i. If yes, what was the purpose outlined to Auckland Transport of personnel being at this location?
ii. If yes, how many personnel were deployed to this location?
iii. How many Auckland Transport staff were present at the Auckland Transport Control Centre, and provide their names or position titles.
5a. Did Auckland Transport have personnel at any FENZ locations during the strike action (in the last 6 months)?
i. If yes, why was the purpose of personnel at these locations?
ii. If yes, how many personnel were deployed to these locations, and what was the locations?
6. All written communications between Auckland Transport and FENZ relating to the CCTV systems in the last 6 months.
I have also requested similar information from Fire and Emergency in a seperate OIA request.
Yours faithfully,
Mark Grayson
From: AT Official Information (AT)
Auckland Transport
Kia ora Mark,
Auckland Transport (AT) acknowledges receipt of your request for official
information dated 16 January 2026 for information on Auckland Transport's
use of CCTV in connection with Fire and Emergency New Zealand.
To comply with our statutory obligation, our decision is due to you by 17
February 2026. This is 20 working days after the day your request was
received. If we are unable to make a decision within this timeframe, we
will be in contact. Please note this includes Auckland Anniversary on 26
January 2026, and Waitangi Day on 6 February 2026 as this period is
classed as non-working days.
We will be in contact at our earliest convenience if we require
clarification, or if your requested information is held by another agency.
Your case will be managed by Katy, who is one of our LGOIMA Business
Partners. If you have any further queries, you can contact the team on
(09) 355 3553 during business hours, quoting Local Government Official
Information request number CAS-1269782-F3F1Q5.
Ngā mihi,
Tom
Customer Care Case Coordinator
Customer & Network Performance
Auckland Transport | Hoake Tātou
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show quoted sections
From: AT Official Information (AT)
Auckland Transport
Kia ora Mark,
I’m the LGOIMA Business Partner who’s looking into your case
I refer to your LGOIMA request dated 16 January 2026. We are granting your
request in part which means that Auckland Transport (AT) holds some, but
not all the information you have asked for. We are in the process of
gathering the information and it will take us a little bit longer to
prepare the information for release.
We have numbered your questions in the order of your request.
We have decided to grant the following requests:
1. Does FENZ have access to the Auckland Transport CCTV system on the FENZ
Network, or at any FENZ locations such as Region or District Headquarters?
2. How often is the CCTV system accessed by FENZ personnel?
i. What is the number of personnel who have access to this system?
ii. What are the positions and/or rank of personnel who have access?
iii. What is the purpose of having access to this system?
5. Did FENZ have personnel at the Auckland Transport Control Centre during
the strike action (in the last 6 months)?
5ii. If yes, how many personnel were deployed to this location?
5iii. How many Auckland Transport staff were present at the Auckland
Transport Control Centre, and provide their names or position titles.
We estimate the information will be ready by 20 February 2026.
We have decided to refuse the following requests under Section 17(e) of
the LGOIMA as the information does not exist:
3. Is there an agreement, or MOU, in place between FENZ and Auckland
Transport relating to CCTV?
4. What actions were undertaken by Auckland Transport relating to FENZ,
during the strike action (in the last 6 months).
5i. If yes, what was the purpose outlined to Auckland Transport of
personnel being at this location?
5a. Did Auckland Transport have personnel at any FENZ locations during the
strike action (in the last 6 months)?
i. If yes, why was the purpose of personnel at these locations?
ii. If yes, how many personnel were deployed to these locations, and what
was the locations?
6. All written communications between Auckland Transport and FENZ relating
to the CCTV systems in the last 6 months.
Should you believe that we have not dealt with your request appropriately,
you are able to make a complaint to the Office of the Ombudsman in
accordance with section 27(3) of the LGOIMA Act and seek an investigation
and review regarding this matter.
Ngā mihi,
Katy (she/her) | LGOIMA Business Partner
Customer Care Engagement | Customer Experience
Auckland Transport
20 Viaduct Harbour Avenue, Auckland 1010
[1]www.at.govt.nz
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References
Visible links
1. http://www.at.govt.nz/
Things to do with this request
- Add an annotation (to help the requester or others)
- Download a zip file of all correspondence (note: this contains the same information already available above).

