Student voice in Student Services Fees allocations

Eloise made this Official Information request to University of Auckland

Currently waiting for a response from University of Auckland, they must respond promptly and normally no later than (details and exceptions).

From: Eloise

Kia ora,
I am conducting some research regarding Student Services Fees at different tertiary education providers, and how providers gather learner voice in determining fee allocations. I would like to request the following information from your institution regarding Student Services Fees (SSF or CSSF) —

1. The means in which learners or their representative groups are consulted about Student Services Fees, such as annual surveys, forums, student positions on SSF committees, and consultation on changes to significant SSF-related decisions.

2. A copy of the questions asked in any annual or regular surveys related to Student Services Fees (such as a PDF print out of survey questions).

3. How students are informed of the outcomes of such surveys and consultations, and whether survey responses are made publicly available or provided to students via other means.

4. A breakdown of the most recent budget allocations for SSF categories, such as the amount allocated to students’ associations, health centres, sports, and pastoral care services. If this is unavailable, the most recent proportions of allocations to SSF categories.

Please let me know if you have any questions, or would like clarification on any of these requests.

Ngā mihi nui,
Eloise Fleming

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