Thank you for contacting the New Zealand Commerce Commission.  This email
is to confirm that we have received your correspondence.

 

If your request is for information under the Official Information Act
(OIA) we will respond to it within 20 working days.  You can check the
maximum time limit within which Commerce Commission click here to access
the Ombudsman’s OIA Response Calculator

 

If we need to clarify, or transfer your request, or extend the timeframe
for response, we will contact you shortly.

 

If your enquiry is not a request for information under the OIA, please
contact our Contact Centre, on 0800 943 600 or [1][email address]

 

 

OIA Co-ordinator

Information Systems | Organisational Performance

Commerce Commission l Te Komihana Tauhokohoko

44 The Terrace l PO Box 2351 l Wellington 6140 l New Zealand

E: [2][Commerce Commission request email]

 

 

This email may contain information that is confidential or legally
privileged. If you have received this email in error please immediately
notify the sender and delete the email, without using it in any way. The
views presented in this email may not be those of the Commission.

References

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2. mailto:[Commerce Commission request email]

Kia ora Spencer

 

The Commerce Commission (the Commission) acknowledges receipt of your
request dated 4 August 2025 for information under the Official Information
Act 1982 (OIA). You have requested:

 

"1. Any internal communications, memos, or advice related to:

   - The Loan Calculator Error remediation by ANZ (2018–2020);

   - Settlements reached with ANZ regarding disclosure breaches;

   - The scope, merit, or legal standing of the Banking Class Action.

 

2. Any commentary or submissions made to MBIE or the Minister about:

   - The Credit Contracts and Consumer Finance Amendment Bill (2025);

   - The appropriateness of retrospective legislative changes.

 

3. All correspondence between 2023 and 2025 with:

   - ANZ, ASB, MBIE, or NZBA regarding CCCFA enforcement or class action
implications.

 

Please provide in electronic form. If redactions apply, please cite
relevant grounds."

 

Your request has been logged as OIA 25.031.

 

We will be in touch with a decision on your request by no later than 1
September 2025.

 

If we need to clarify your request further, we will be in touch with you
shortly.

 

If you need to get in touch with us, you can reply to this email or
contact us at [1][Commerce Commission request email].

 

Ngā mihi

 

 

OIA and Information Coordinator
Commerce Commission | Te Komihana Tauhokohoko 
[2][Commerce Commission request email]

44 The Terrace | PO Box 2351 | Wellington 6140 | New Zealand

[3]comcom.govt.nz  [4]X  [5]Facebook   [6]LinkedIn

 

 

 

-----Original Message-----
From: SPENCER JONES <[FOI #31892 email]>
Sent: Monday, 4 August 2025 6:48 pm
To: Commerce Commission OIA Requests <[Commerce Commission request email]>
Subject: Official Information request - Commerce Commission Position on
CCCFA Enforcement and Class Action Settlement

 

[You don't often get email from
[7][FOI #31892 email]. Learn why this is
important at [8]https://aka.ms/LearnAboutSenderIdentific... ]

 

Dear Commerce Commission,

 

Under the OIA, I request:

 

1. Any internal communications, memos, or advice related to:

   - The Loan Calculator Error remediation by ANZ (2018–2020);

   - Settlements reached with ANZ regarding disclosure breaches;

   - The scope, merit, or legal standing of the Banking Class Action.

 

2. Any commentary or submissions made to MBIE or the Minister about:

   - The Credit Contracts and Consumer Finance Amendment Bill (2025);

   - The appropriateness of retrospective legislative changes.

 

3. All correspondence between 2023 and 2025 with:

   - ANZ, ASB, MBIE, or NZBA regarding CCCFA enforcement or class action
implications.

 

Please provide in electronic form. If redactions apply, please cite
relevant grounds.

 

Yours faithfully,

 

SPENCER JONES

 

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This is an Official Information request made via the FYI website.

 

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[9][FOI #31892 email]

 

Is [10][Commerce Commission request email] the wrong address for Official Information
requests to Commerce Commission? If so, please contact us using this form:

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If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

 

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This email may contain information that is confidential or legally
privileged. If you have received this email in error please immediately
notify the sender and delete the email, without using it in any way. The
views presented in this email may not be those of the Commission.

References

Visible links
1. mailto:[Commerce Commission request email]
2. mailto:[Commerce Commission request email]
3. http://www.comcom.govt.nz/
4. https://twitter.com/intent/user?screen_n...
5. https://www.facebook.com/CommerceCommiss...
6. https://linkedin.com/company/commerce-co...
7. mailto:[FOI #31892 email]
8. https://aka.ms/LearnAboutSenderIdentific...
9. mailto:[FOI #31892 email]
10. mailto:[Commerce Commission request email]
11. https://fyi.org.nz/change_request/new?bo...
12. https://fyi.org.nz/help/officers

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