Printed from https://fyi.org.nz/request/31311-working-days-to-acknowledge-a-complaint?unfold=1 on July 31, 2025 08:56

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Working days to acknowledge a complaint

Amanda Murtagh made this Official Information request to Privacy Commissioner

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From: Amanda Murtagh

Dear Privacy Commissioner,

Please provide the standard operating procedure, in working days, when a complaint is made my a member of the public, that the Office of the Privacy Commissioner Acknowledge a complaint.

Yours faithfully,

Amanda Murtagh

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Amanda Murtagh left an annotation ()

Correction - The word my should read by

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From: OIA
Privacy Commissioner

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Attachment 2025 06 16 Amanda Murtagh of days OPC takes to acknowledge complaint 2025 07 15 RESPONSE A1088208.pdf
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Kia ora,

 

Please find attached a letter in response to your Official Information Act
request received on 16 June, on behalf of Liz MacPherson.

 

Ngā mihi,

 

Emily Smithers

EA to Deputy Privacy Commissioner / Business Support Assistant |

Kaiāwhina Mātāmua - Tautoko Pākihi

 

Office of the Privacy Commissioner  Te Mana Mātāpono Matatapu
PO Box 10094, Wellington 6143

T     +64 4 474 7590        DDI     +64 4 474 7610

E     [1][email address]

privacy.org.nz   

[2][IMG]

 

References

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1. mailto:[email address]
2. https://privacy.org.nz/publications/guid...

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From: Amanda Murtagh

Dear Privacy Commissioner,

Thank you for your response.

Can the Commissioner please provide the dates that the Office had issues with the online complaint form.

Can the Commissioner please advise if this issue also included emails sent directly to the Commission that did not use the online complaint form.

Yours sincerely,

Amanda Murtagh

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From: OIA
Privacy Commissioner

Attachment image001.png
215K Download

Attachment 2025 07 15 Amanda Murtagh complaint form signed response A1096839.pdf
370K Download View as HTML

Kia ora,

 

Please find attached a letter in response to your Official Information Act
request of 27 June 2025.

 

Ngā mihi,

 

Emily Smithers

EA to Deputy Privacy Commissioner / Business Support Assistant |

Kaiāwhina Mātāmua - Tautoko Pākihi

 

Office of the Privacy Commissioner  Te Mana Mātāpono Matatapu
PO Box 10094, Wellington 6143

E     [1][email address]

privacy.org.nz   

[2][IMG]

-----Original Message-----
From: Amanda Murtagh [3][FOI #31311 email]
Sent: Thursday, 26 June 2025 8:35 pm
To: OIA [4][Privacy Commissioner request email]
Subject: Re: Response to your Official Information Act Request
(Ref:OIA/0448)

 

Dear Privacy Commissioner,

 

Thank you for your response.

 

Can the Commissioner please provide the dates that the Office had issues
with the online complaint form.

 

Can the Commissioner please advise if this issue also included emails sent
directly to the Commission that did not use the online complaint form.

 

Yours sincerely,

 

Amanda Murtagh

 

-----Original Message-----

 

Kia ora,

 

 

 

Please find attached a letter in response to your Official Information
Act  request received on 16 June, on behalf of Liz MacPherson.

 

 

 

Ngā mihi,

 

 

 

Emily Smithers

 

EA to Deputy Privacy Commissioner / Business Support Assistant |

 

Kaiāwhina Mātāmua - Tautoko Pākihi

 

 

 

Office of the Privacy Commissioner  Te Mana Mātāpono Matatapu  PO
Box 10094, Wellington 6143

 

T     +64 4 474 7590        DDI     +64 4 474 7610

 

E     [1][email address]

 

privacy.org.nz   

 

[2][IMG]

 

 

 

References

 

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1. [5]mailto:[email address]

2.
[6]https://privacy.org.nz/publications/guid...

 

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References

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2. https://privacy.org.nz/publications/guid...
3. mailto:[FOI #31311 email]
4. mailto:[Privacy Commissioner request email]
5. mailto:[email
6. https://privacy.org.nz/publications/guid...
7. mailto:[FOI #31311 email]
8. https://fyi.org.nz/help/officers

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