Printed from https://fyi.org.nz/request/31311-working-days-to-acknowledge-a-complaint on July 09, 2025 03:13

Working days to acknowledge a complaint

Amanda Murtagh made this Official Information request to Privacy Commissioner

Currently waiting for a response from Privacy Commissioner, they must respond promptly and normally no later than (details and exceptions).

From: Amanda Murtagh

Dear Privacy Commissioner,

Please provide the standard operating procedure, in working days, when a complaint is made my a member of the public, that the Office of the Privacy Commissioner Acknowledge a complaint.

Yours faithfully,

Amanda Murtagh

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Amanda Murtagh left an annotation ()

Correction - The word my should read by

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From: OIA
Privacy Commissioner

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Attachment 2025 06 16 Amanda Murtagh of days OPC takes to acknowledge complaint 2025 07 15 RESPONSE A1088208.pdf
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Kia ora,

 

Please find attached a letter in response to your Official Information Act
request received on 16 June, on behalf of Liz MacPherson.

 

Ngā mihi,

 

Emily Smithers

EA to Deputy Privacy Commissioner / Business Support Assistant |

Kaiāwhina Mātāmua - Tautoko Pākihi

 

Office of the Privacy Commissioner  Te Mana Mātāpono Matatapu
PO Box 10094, Wellington 6143

T     +64 4 474 7590        DDI     +64 4 474 7610

E     [1][email address]

privacy.org.nz   

[2][IMG]

 

References

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1. mailto:[email address]
2. https://privacy.org.nz/publications/guid...

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From: Amanda Murtagh

Dear Privacy Commissioner,

Thank you for your response.

Can the Commissioner please provide the dates that the Office had issues with the online complaint form.

Can the Commissioner please advise if this issue also included emails sent directly to the Commission that did not use the online complaint form.

Yours sincerely,

Amanda Murtagh

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Things to do with this request

Anyone:
Privacy Commissioner only: