Ambulance Organisations (NASO, Ambulance NZ)
D. Greenhalgh made this Official Information request to Health New Zealand
The request was successful.
From: D. Greenhalgh
To whom it may concern,
I would like to request the following information in relation to the institutions that manage and set policy for ambulance services:
- Does the organisation "Ambulance NZ" still exist? What is/was its role? If defunct, when did it become so and to which agency did its responsibilities transfer to?
- Does the "National Ambulance Sector Office" still exist? What is/was its role? If defunct, when did it become so and to which agency did its responsibilities transfer to?
- Is the "New Zealand Ambulance Major Incident and Emergency Plan" that was previously published by Ambulance NZ until at least 2011 still in use? If not, what is its replacement and who is responsible for publishing it? Please provide a copy of the most recent version of the plan or its replacement.
I understand the AMPLANZ or replacement may be an operationally sensitive document, so if any information is deemed not to be exempt from release, I ask this be redacted as opposed to the document being withheld in full, if possible.
Ngā mihi,
D. Greenhalgh
From: hnzOIA
Tēnā koe,
Thank you for contacting Health NZ, Te Whatu Ora. This is an automatic
reply to confirm that we have received your email. Depending on the
nature of your request you may not receive a response for up to 20 working
days. We will try to respond to your query as quickly as possible.
Ngā mihi
Health NZ, Te Whatu Ora
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From: hnzOIA
Kia ora D Greenhalgh
Thank you for your request for information regarding Ambulance NZ on 3
June 2025. Please find attached our response to your request.
I apologise for the delay in providing our response. The time taken is not
what we aspire to, and this is something we are proactively working on to
get on top of as we deal with a high volume of requests and the
understandably high public interest in our work.
If you have any questions, please get in touch at
[1][email address]
If you are not happy with this response, you have the right to make a
complaint to the Ombudsman. Information about how to do this is available
at [2]www.ombudsman.parliament.nz or by phoning 0800 802 602.
Ngâ mihi,
Te Whatu Ora Ministerial Team
Government Services
83 Molesworth Street, Wellington 6011
Te Whatu Ora – Health New Zealand
TeWhatuOra.govt.nz
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