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Charles Smith made this Official Information request to Accident Compensation Corporation

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From: Charles Smith

Dear Accident Compensation Corporation,

Under the official information act 1982, I request the following:

1) A list of all contracts or engagements between ACC and PwC (PricewaterhouseCoopers) from 1 january 2014 until 1 may 2025. Including:
- the purpose and scope of each engagement
- the total cost of each engagement
- the contract duration or period
- the method of procurement (open tender, closed, direct tender, etc)

2) Copies of final reports, recommendations, or substantive deliverables produced by PwC under these engagements, where not subject to commercial confidentiality.

3) Any evaluations, reviews, or post implementation assessments conducted by ACC on the effectiveness or outcomes of PwC work.

4) Total expenditure by ACC on PwC consulting services, broken down by financial period over the period January 1 2014 - May 1 2025.

If any part of this review is likely to be refused, I would appreciate the opportunity to narrow the scope of this request.

Yours faithfully,

Charles Smith

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From: Government Services
Accident Compensation Corporation

Kia ora,

Thank you for contacting ACC’s Government Services inbox.

If your request falls within scope of the Official Information Act, we
will endeavour to respond as soon as possible, and no later than 20
working days after receipt of your request. If we are unable to respond
within the statutory timeframe, we will notify you of an extension.

 

The information you have requested may involve documents which contain the
names and contact details of individuals. Please let us know whether you
are seeking that information as part of your request. We may need to
consult before deciding whether we can release this information, and this
may take a bit more time. If we do not hear from you, we will assume that
you do not require it.

 

For more information about Official Information Act requests, please
visit: [1]Ombudsman New Zealand | Tari o te Kaitiaki Mana Tangata.

If your request relates to your claim, or you’d like more information
about lodging a claim, please contact ACC’s claims team at 0800 101 996
or [2][email address].

For personal information requests or privacy matters,
please visit [3]Request for personal information (acc.co.nz).

For general queries, please visit: [4]Contact us (acc.co.nz).

 

 

Ngâ mihi,

Government Services

PO Box 242 / Wellington 6011 / New Zealand / [5]www.acc.co.nz

ACC cares about the environment – please don’t print this email
unless it is really necessary. Thank you.

 

Disclaimer:

"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
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References

Visible links
1. https://www.ombudsman.parliament.nz/
2. mailto:[email address]
3. https://www.acc.co.nz/contact/request-fo...
4. https://www.acc.co.nz/contact/
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http://www.acc.co.nz/

Link to this

From: Government Services
Accident Compensation Corporation

Tçnâ koe Charles,

Thank you for making a request for official information. 

It isn’t feasible for ACC to gather all the information requested

Information about ACC’s engagements with PwC from 1 January 2014 until 1
May 2025 is not collected or stored in a readily retrievable format. This
means we would need to search a vast quantity of information in several
different systems and, as such, answering your request would impair the
efficient administration of ACC. 

We are inviting you to amend your request by narrowing its scope,
otherwise we may refuse parts of it due to substantial research and
collation. 

However, ACC has made information about its contracts available each year
in its written responses to the Education and Workforce Committee, and
previously, Transport and Industrial Relations Select Committee. Since
2014, ACC has reported on the details of consultants such as PwC including
the spend, the start and end date of the contract, and whether the
contract was an open or closed tender.

The links to our written responses are provided in the table below – you
can copy and paste these into your browser. 

+----------------------------------------------------------------------------------------------------------------------------------------------------------------+
|Committee |  |
|----------------------------------------------------------------------------------------------------------------------------------------------------------------|
| |2023/24 Annual Review |
| | |
|2023/24|Questions (1-214) [1]c39be9c852896f522dc4b5260afb1a8eddbd9bf4 |
|Annual | |
|Review |Appendices [2]e3379bab45d5530cf66d0375b69fb82e9911b0b1 |
| | |
| |Post hearing questions (215 to 296) |
| |[3]https://www.parliament.nz/resource/en-NZ... |
|-------+--------------------------------------------------------------------------------------------------------------------------------------------------------|
| |Questions (1-190) [4]9a0548e951ffe1b7c3a489f19153bc4bcb7ddeab |
|2022/23| |
|Annual |Appendices [5]Accident Compensation Corporation (Responses to written questions, appendices) - New Zealand Parliament (www.parliament.nz) |
|Review | |
| |Post hearing questions [6]Accident Compensation Corporation (Responses to post hearing questions 191-210) - New Zealand Parliament |
|-------+--------------------------------------------------------------------------------------------------------------------------------------------------------|
|2021/22|Questions (1-150) [7]a918714e0eb9a2222964ce3815a33f7f145e614e |
|Annual | |
|Review |Appendices were published separately [8]https://www.parliament.nz/resource/en-NZ... |
| | |
|  |Post hearing questions (151-172) [9]fdb2f1e5926096d78baedffdaf662172e997d09f |
|-------+--------------------------------------------------------------------------------------------------------------------------------------------------------|
|2020/21| |
|Annual |[10]https://www.parliament.nz/en/pb/sc/submi...
|Review | |
|-------+--------------------------------------------------------------------------------------------------------------------------------------------------------|
|2019/20| |
|Annual |[11]https://www.parliament.nz/en/pb/sc/submi... |
|review | |
|-------+--------------------------------------------------------------------------------------------------------------------------------------------------------|
|2018/19| |
|Annual |[12]https://www.parliament.nz/en/pb/sc/submi... |
|review | |
|-------+--------------------------------------------------------------------------------------------------------------------------------------------------------|
|2017/18| |
|Annual |[13]https://www.parliament.nz/en/pb/sc/submi... |
|review | |
|-------+--------------------------------------------------------------------------------------------------------------------------------------------------------|
|2016/17| |
|Annual |[14]https://www.parliament.nz/en/pb/sc/submi... |
|review | |
|-------+--------------------------------------------------------------------------------------------------------------------------------------------------------|
|2015/16| |
|Annual |[15]https://www.parliament.nz/en/pb/sc/submi... |
|Review | |
|-------+--------------------------------------------------------------------------------------------------------------------------------------------------------|
|2014/15| |
|Annual |[16]https://www.parliament.nz/resource/en-NZ... |
|Review | |
|-------+--------------------------------------------------------------------------------------------------------------------------------------------------------|
|2013/14| |
|Annual |[17]https://www.parliament.nz/resource/en-NZ... |
|Review | |
|-------+--------------------------------------------------------------------------------------------------------------------------------------------------------|
|  |  |  |
+----------------------------------------------------------------------------------------------------------------------------------------------------------------+

Please tell us which contracts you would like to have further information
on and if you are willing to amend any parts of your request. The date we
hear back will be used to calculate the maximum time frame for response
under the Act. If we do not hear from you by Wednesday, 28 May, we will
make a decision on your request as it stands.

Ngâ mihi
Thomas Jackson (he/him)
Manager | OIA Services

* PO Box 242, Wellington 6011

------------------- Original Message -------------------
From: Charles Smith <[FOI #31003 email]>; 
Received: Mon May 19 2025 07:45:06 GMT+1200 (New Zealand Standard Time)
To: ACC <[ACC request email]>; Government Services
<[ACC request email]>; <[ACC request email]>; 
Subject: Official Information request - Use of external resource

[You don't often get email from
[FOI #31003 email]. Learn why this is
important at [18]https://aka.ms/LearnAboutSenderIdentific... ]

Dear Accident Compensation Corporation,

Under the official information act 1982, I request the following:

1) A list of all contracts or engagements between ACC and PwC
(PricewaterhouseCoopers) from 1 january 2014 until 1 may 2025. Including:
- the purpose and scope of each engagement
- the total cost of each engagement
- the contract duration or period
- the method of procurement (open tender, closed, direct tender, etc)

2) Copies of final reports, recommendations, or substantive deliverables
produced by PwC under these engagements, where not subject to commercial
confidentiality.

3) Any evaluations, reviews, or post implementation assessments conducted
by ACC on the effectiveness or outcomes of PwC work.

4) Total expenditure by ACC on PwC consulting services, broken down by
financial period over the period January 1 2014 - May 1 2025.

If any part of this review is likely to be refused, I would appreciate the
opportunity to narrow the scope of this request.

Yours faithfully,

Charles Smith

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Disclaimer:

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advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."

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