2025 Prison Management Contact Details

C Lane made this Official Information request to Department of Corrections

The request was refused by Department of Corrections.

From: C Lane

Dear Department of Corrections,

I am writing to request the latest contact information, including names, professional e-mail addresses and direct phone numbers for the following Corrections roles:

- Prison Directors
- Deputy Prison Directors
- Regional Commissioners
- National Commissioners
- Health Departments,

It is imperative that this information is easily accessible as these are the people looking after our prisons.

Yours faithfully,
M. Harris

Link to this

From: Info@Corrections
Department of Corrections


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Kia ora,

 

Thank you for your email.

 

We are in receipt of your email.

 

If you are requesting information, we are required to comply with the
Privacy Act 2020, the Official Information Act 1982 and the Victims Rights
Act 2002.

 

Depending on the nature of your request you may not receive an official
response for up to 20 working days.

 

We will respond to you in due course.

 

Ngā mihi | Kind regards,

 

Ministerial Services

Department of Corrections, Ara Poutama Aotearoa

a: National Office, Mayfair House, 44-52 The Terrace, Wellington 6011

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Link to this

From: Info@Corrections
Department of Corrections


Attachment C Lane C197278 Response.PDF.pdf
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Attachment C Lane C197278 Appendices.PDF.pdf
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Kia ora C Lane,

Please find attached Corrections response to your request.

Ngā mihi | Kind regards,
David

Ministerial Services
Department of Corrections, Ara Poutama Aotearoa
a: National Office, Mayfair House, 44-52 The Terrace, Wellington 6011

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From: C Lane

Dear Department Of Corrections,

Thank you for partly supplying the information I had recently requested.

Unfortunately your response is very disheartening. Each year I request Prison Management Contact Details personally. As an advocate for many and for many members of this community advocating for the many whom serve sentences in New Zealand, it is crucial such people have contact information for relevant government roles that are responsible for people serving sentences. It is such people’s roles and responsibilities to care and support those serving inmates. Therefore I again request under the Official Information Act 1982, contact details for all roles previously requested. This includes, email and direct dial phone numbers for each of those individual role persons. This information has been released to me for the past 3-5 years, please continue you do so.

Yours sincerely,
M Harris

Link to this

From: Info@Corrections
Department of Corrections

Kia ora,

Thank you for getting in touch with the Ministerial Services team.

The [1][Department of Corrections request email] inbox is monitored from 8.00am to 4.00pm
Monday to Friday excluding public holidays & weekends.

If your request is urgent and relates to the wellbeing or safety of
someone in prison, please contact the prison directly. Contact details for
all prisons can be found here:
[2]https://www.corrections.govt.nz/about_us...

If you are looking for the location of a person in prison or if you want
to know if someone is in prison, you can request this information using
the online form on our website:

[3]https://www.corrections.govt.nz/working_...

This is an automatic reply to confirm we have received your email and we
will contact you if any further information is required.  Please do not
reply to this message.

Ngā mihi | Kind regards,

The Ministerial Services Team

[4][Department of Corrections request email]

Ministerial Services

Department of Corrections, Ara Poutama Aotearoa

a: National Office, Mayfair House, 44-52 The Terrace, Wellington, 6011

 

 

External Comms.

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Link to this

From: Info@Corrections
Department of Corrections


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Kia ora M Harris,

 

Thank you for your email.

 

We are aware of Corrections responses to your previous requests for this
information. As noted in the response letter, Corrections have balanced
the public interest with the interest of maintaining the effective conduct
of public affairs:

 

In accordance with section 9(1) of the OIA, we have also considered
whether there are countervailing public interest considerations favouring
the release of the remainder of the requested information. While it is in
the public interest that people who have concerns about how the justice
sector operates and the people who are involved in it can raise their
concerns, this needs to be balanced against the effective administration
of prisons and to ensure that staff are able to carry out their duties.
Therefore, in this instance, Corrections has balanced the public interest
of transparency and accountability by providing positions and staff names,
while withholding contacting details.

There are multiple avenues for the public to raise concerns/issues about
how people in prison are managed and these avenues have been provided in
our response to you:

 

any queries or concerns can be emailed to [1][Department of Corrections request email].
Members of the public can also lodge complaints via the Corrections
website – [2]Complaint resolution and directly to the Office of the
Inspectorate via their website – [3]Making a complaint. Furthermore, a
prisoner’s legal counsel is able to contact each prison to organise legal
visits and escalate any matter to an operations team. Contact information
to support the booking of legal visits is available on our [4]website.

 

You are advised of your right to raise any concerns with the Office of the
Ombudsman. Contact details are: Office of the Ombudsman, PO Box 10152,
Wellington 6143.

 

Ngâ mihi | Kind regards,

David

 

Ministerial Services

Department of Corrections, Ara Poutama Aotearoa

a: National Office, Mayfair House, 44-52 The Terrace, Wellington 6011

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Link to this

From: C Lane

Dear Info@Corrections,

Kiaora David,

I would like to now reduce my request to requesting email contact details of each staff member (besides the heath department)ONLY, as previously accepted via OIA for the past 3-5 years.

To clarify, my OIA request is now ONLY email addresses of each individual included in the released contact role list, excluding the health department roles.

Yours sincerely,

C Lane

Link to this

From: Info@Corrections
Department of Corrections

Kia ora C Lane/M Harris

You will note from the response letter that representatives for the Deputy Chief Executive of Pae Ora and Commissioner, Custodial Services signed out this OIA response. Therefore, the withholding grounds and response applies to both Pae Ora and Custodial Services staff.

Refining your request to just Custodial Services staff does not remove the reasons to withhold the requested information.

As stated in our response:

...we have provided links to the contact details for each prison. This is due to the fact that staff who are currently in roles may change, take annual or sick leave or resign from Corrections’ employment at any time. If you or any member of the public wish to contact Corrections regarding any matters related to prisons, you can contact us through multiple avenues who can direct your queries or concerns to the most appropriate business unit to assist you.

Ngā mihi | Kind regards,
David

Ministerial Services
Department of Corrections, Ara Poutama Aotearoa
a: National Office, Mayfair House, 44-52 The Terrace, Wellington 6011

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Things to do with this request

Anyone:
Department of Corrections only: