05 
June 
2025 
         
 
 
 
C197278 
 
 
M Harris / C Lane 
[FYI request #30930 email] 
 
 
Tēnā koe M Harris / C Lane  
 
Thank you for your email of 8 May 2025 to the Department of Corrections – Ara Poutama 
Aotearoa, requesting names and contact details of staff in charge of prisons and health 
departments. Your request has been considered under the Official Information Act 1982 
(OIA). 
 
You requested: 
 
I am writing to request the latest contact information, including names, professional 
e-mail addresses and direct phone numbers for the following Corrections roles: 
 
- Prison Directors 
- Deputy Prison Directors 
- Regional Commissioners 
- National Commissioners 
- Health Departments, 
 
It is imperative that this information is easily accessible as these are the people 
looking after our prisons. 
 
As noted in Corrections’ previous response, dated 4 July 2024 (our reference C182997), on 1 
April 2024, Corrections transitioned into our new structure as part of The Pathway 
Forward: Te Ara Whakamua. We have interpreted your request for to be the relevant roles 
that exist in the new organisational structure. 
 
For further information about Corrections’ structure and the rest of Corrections’ Executive 
Leadership Team, you may wish to refer to information available on our website at: 
https://www.corrections.govt.nz/about_us/who_we_are/our_structure 
 
In accordance with section 9(1) of the OIA, we have also considered whether there are 
countervailing public interest considerations favouring the release of the remainder of the 
requested information. While it is in the public interest that people who have concerns 
about how the justice sector operates and the people who are involved in it can raise their 
concerns, this needs to be balanced against the effective administration of prisons and to 
NATIONAL OFFICE, WELLINGTON 
Mayfair House, 44 – 52 The Terrace, Wellington, 6011, Private Box 1206, Wellington 6140, Phone +64 4 460 3000 
www.corrections.govt.nz
 

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ensure that staff are able to carry out their duties. Therefore, in this instance, Corrections 
has balanced the public interest of transparency and accountability by providing positions 
and staff names, while withholding contacting details. The contact details are withheld in 
accordance with the following sections of the OIA: 
  9(2)(a), protect the privacy or natural persons 
  9(2)(g)(ii), maintain the effective conduct of public affairs through the protections of 
such employees from improper pressure or harassment. 
 
Please find enclosed in Appendix One – Roles related to Custodial Services (prisons) and 
Appendix Two – Pae Ora / Health Services. 
 
In order to be of assistance, we have provided links to the contact details for each prison. 
This is due to the fact that staff who are currently in roles may change, take annual or sick 
leave or resign from Corrections’ employment at any time. If you or any member of the 
public wish to contact Corrections regarding any matters related to prisons, you can contact 
us through multiple avenues who can direct your queries or concerns to the most 
appropriate business unit to assist you. 
 
In the first instance, any queries or concerns can be emailed to [Department of Corrections request email]. 
Members of the public can also lodge complaints via the Corrections website – Complaint 
resolution and directly to the Office of the Inspectorate via their website – Making a 
complaint. Furthermore, a prisoner’s legal counsel is able to contact each prison to organise 
legal visits and escalate any matter to an operations team. Contact information to support 
the booking of legal visits is available on our website. 
 
Please note that this response may be published on Corrections’ website. Typically, 
responses are published quarterly or as otherwise determined. Your personal information 
including name and contact details will be removed for publication. 
 
I hope this information is helpful. I encourage you to raise any concerns about this response 
with Corrections. Alternatively, you are advised of your right to raise any concerns with the 
Office of the Ombudsman. Contact details are: Office of the Ombudsman, PO Box 10152, 
Wellington 6143. 
 
Ngā mihi  
 
 
 
 
 
 
Ngā mihi  
 
 
 
 
 
 
 
 
   
 
 
 
Leigh 
Marsh 
      Kerry-Lee 
Dougall 
Commissioner 
      Chief 
Māori Officer 
Custodial 
Services 
     Pae 
Ora 
 
(On behalf of Juanita Ryan, 
Deputy Chief Executive, Pae Ora) 

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