Printed from https://fyi.org.nz/request/30674-septic-to-mains-wastewater-conversion-oversight on May 07, 2025 20:17

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Septic to Mains Wastewater Conversion Oversight

B Smith made this Official Information request to Far North District Council

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From: B Smith

Dear Far North District Council,

I am writing pursuant to the Local Government Official Information and Meetings Act 1987 to formally request information relating to how the Far North District Council monitors, audits, and ensures the integrity of its service delivery regarding the conversion of residential septic tank systems to reticulated (mains) wastewater infrastructure.

This is a matter of public interest, and I would be grateful if you could provide a response to the following:

1) What specific procedures and mechanisms does the Council have in place to audit and inspect the process of connecting properties from on-site septic systems to mains wastewater?

2) Are inspections or compliance checks carried out before, during, and/or after the conversion?

3) Who is responsible for carrying out these audits, and how is their performance monitored?

4) What internal systems are in place to ensure that conversions to mains wastewater are completed in a timely, safe, and efficient manner?

5) Does the Council maintain a formal register or database of properties that have been converted, including dates and outcomes?

6) In areas where mains wastewater infrastructure is available, how does the Council identify properties that have not yet converted from septic systems?

7) What enforcement actions (if any) are taken against non-compliant property owners?

8) Are there any follow-up mechanisms or penalties in place for those who delay or refuse to convert?

9) Are any funding schemes, subsidies, or financial assistance options available to support homeowners with the cost of connecting to mains wastewater services?

10) What steps has the Council taken to inform and educate the public on their responsibilities and available support in this regard?

Yours faithfully,

B Smith

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From: Ask Us Team
Far North District Council

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issue a reference number for your enquiry within 5 working days.

If your matter is urgent, you can contact our Contact Centre at 0800 920
029, which operates 24 hours a day.

You can also find what you are looking for by visiting our website:
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Kind regards
Ask Us Customer Services Team
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From: Ask Us Team
Far North District Council

Kia ora,

 

Thank you for reaching out to the Far North District Council.

 

Your request has been forwarded to our Legal Team to action and response.
Should you need to follow up on this matter, please use reference number
RFS-4247020. 

 

If your matter is urgent, you can contact our Contact Centre at 0800 920
029, which operates 24 hours a day.

 

Nga mihi,
Te Harangi 

Ask Us Customer Services Team

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Ask Us Team
District Services
Far North District Council  |  24-hour Contact Centre 0800 920 029
DDI 09 401 5200  |  [1][Far North District Council request email]
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From: [FOI #30674 email]

Sent: Wednesday, April 9, 2025 8:23 PM

To: [Far North District Council request email]

Subject: Official Information request - Septic to Mains Wastewater
Conversion Oversight

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CAUTION: This email originated from outside Far North District Council.
Do not click links or open attachments unless you recognise the sender and
know the content is safe.

Dear Far North District Council,

I am writing pursuant to the Local Government Official Information and
Meetings Act 1987 to formally request information relating to how the Far
North District Council monitors, audits, and ensures the integrity of its
service delivery regarding the conversion of residential septic tank
systems to reticulated (mains) wastewater infrastructure.

This is a matter of public interest, and I would be grateful if you could
provide a response to the following:

1) What specific procedures and mechanisms does the Council have in place
to audit and inspect the process of connecting properties from on-site
septic systems to mains wastewater?

2) Are inspections or compliance checks carried out before, during, and/or
after the conversion?

3) Who is responsible for carrying out these audits, and how is their
performance monitored?

4) What internal systems are in place to ensure that conversions to mains
wastewater are completed in a timely, safe, and efficient manner?

5) Does the Council maintain a formal register or database of properties
that have been converted, including dates and outcomes?

6) In areas where mains wastewater infrastructure is available, how does
the Council identify properties that have not yet converted from septic
systems?

7) What enforcement actions (if any) are taken against non-compliant
property owners?

8) Are there any follow-up mechanisms or penalties in place for those who
delay or refuse to convert?

9) Are any funding schemes, subsidies, or financial assistance options
available to support homeowners with the cost of connecting to mains
wastewater services?

10) What steps has the Council taken to inform and educate the public on
their responsibilities and available support in this regard?

Yours faithfully,

B Smith

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