Policy on providing staff contact details to clients
Alex Harris made this Official Information request to Ministry of Social Development
The request was partially successful.
From: Alex Harris
Dear Ministry of Social Development,
Does MSD have a policy on providing staff contact details e.g. a case managers direct dial number to clients? If so, I would like a copy.
I would prefer to receive an electronic response. Queries about
this request will be automatically forwarded to me by the
fyi.org.nz website.
With regards to s12 of the OIA, I am an NZ citizen and in NZ.
Yours faithfully,
Alex Harris
From: Alex Harris
Dear Ministry of Social Development,
A response to this OIA request was due by June 22, but no response or extension letter (or even acknowledgement) appears to have been received. Will I be getting a response any time soon, or do I need to go to the Ombudsman?
Yours faithfully,
Alex Harris
From: OIA_Requests (MSD)
Ministry of Social Development
Dear Mr Harris,
We apologise for not responding to your request for information earlier. We will arrange to have a response to you as soon as it has been approved for release.
We apologise for the delay, and any inconvenience this may cause you.
Regards,
Official and Parliamentary Information Team
Ministry of Social Development
-----Original Message-----
From: Alex Harris [mailto:[FOI #2763 email]]
Sent: Tuesday, 30 June 2015 2:13 p.m.
To: OIA_Requests (MSD)
Subject: Re: Official Information Act request - Policy on providing staff contact details to clients
Dear Ministry of Social Development,
A response to this OIA request was due by June 22, but no response or extension letter (or even acknowledgement) appears to have been received. Will I be getting a response any time soon, or do I need to go to the Ombudsman?
Yours faithfully,
Alex Harris
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This email and any attachments may contain information that is confidential and subject to legal privilege. If you are not the intended recipient, any use, dissemination, distribution or duplication of this email and attachments is prohibited. If you have received this email in error please notify the author immediately and erase all copies of the email and attachments. The Ministry of Social Development accepts no responsibility for changes made to this message or attachments after transmission from the Ministry.
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From: Pia Wihapi
Ministry of Social Development
Dear Mr Harris
Attached is an interim reply to your email of 23 May 2015.
Yours sincerely
Pia Wihapi
Advisor
Ministerial and Executive Services (Correspondence)
------------------------------- This email and any attachments may contain
information that is confidential and subject to legal privilege. If you
are not the intended recipient, any use, dissemination, distribution or
duplication of this email and attachments is prohibited. If you have
received this email in error please notify the author immediately and
erase all copies of the email and attachments. The Ministry of Social
Development accepts no responsibility for changes made to this message or
attachments after transmission from the Ministry.
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From: Pia Wihapi
Ministry of Social Development
Dear Mr Harris
Attached is the reply to you email of 1 July 2015.
Yours sincerely
Pia Wihapi
Advisor
Ministerial and Executive Services (Correspondence)
------------------------------- This email and any attachments may contain
information that is confidential and subject to legal privilege. If you
are not the intended recipient, any use, dissemination, distribution or
duplication of this email and attachments is prohibited. If you have
received this email in error please notify the author immediately and
erase all copies of the email and attachments. The Ministry of Social
Development accepts no responsibility for changes made to this message or
attachments after transmission from the Ministry.
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