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Request for Standards and Data

C. A. Fowler made this Official Information request to Ministry of Social Development

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From: C. A. Fowler

Dear Ministry of Social Development,

Could you please provide the following information:

1. Any internal time standards (target elapsed time, max elapsed time) the Ministry has for processing applications for support (Jobseeker, accomodation sup, etc), and the Review of Decision process to completion. (I understand these are call National Standards internally). Notwithstanding the examples I've used, a full list would be appreciated.

2. National data for the last two quarters indicating performance against these standards.

3. Data from 2), broken down by service centre.

Yours faithfully,

C. A. Fowler

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From: OIA_Requests (MSD)
Ministry of Social Development

Tēnā koe C. A. Fowler,

Thank you for your email received 23 January 2024, under the Official Information Act 1982. Your request has been forwarded to the appropriate officials at National Office to respond.

Ngā manaakitanga,

Official and Parliamentary Information Team | Ministerial and Executive Services
Ministry of Social Development

Our Purpose:
We help New Zealanders to be safe, strong and independent
Ko ta mātou he whakamana tangata kia tū haumaru, kia tū kaha, kia tū motuhake

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From: James Webber
Ministry of Social Development


Attachment Fowler Decision Letter.pdf
158K Download View as HTML


IN-CONFIDENCE

Tçnâ koe C.A. Fowler

 

Please find attached the Ministry’s response to your Official Information
Act request.

 

Nâ mâtou noa, nâ

 

Official Information Team   |  Ministerial and Executive Services

Ministry of Social Development

 

Our Purpose:
We help New Zealanders to be safe, strong and independent
Manaaki Tangata, Manaaki Whânau

 

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Link to this

From: James Webber
Ministry of Social Development

James Webber would like to recall the message, "Ministry of Social Development | Your Official Information Act Request".

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Link to this

From: OIA_Requests (MSD)
Ministry of Social Development


Attachment Fowler Decision Letter.pdf
158K Download View as HTML


IN-CONFIDENCE

Tçnâ koe C.A. Fowler

 

Please find attached the Ministry’s response to your Official Information
Act request.

 

Nâ mâtou noa, nâ

 

Official Information Team   |  Ministerial and Executive Services

Ministry of Social Development

 

Our Purpose:
We help New Zealanders to be safe, strong and independent
Manaaki Tangata, Manaaki Whânau

 

show quoted sections

Link to this

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