Privacy Policy for Complaints

Sarah made this Official Information request to Privacy Commissioner

The request was successful.

From: Sarah

Dear Privacy Commissioner,

I would like ALL Official Information which the Privacy Commissioner's Office holds about the two following requests

I would like a copy of the most recent internal policy that you have in regards to the complaints process in regards to managing
1) privacy breach
and 2) correction of information requests

I would like to request a copy of the role and responsibilities of the investigator role in relation to managing privacy request complaints and correction of information requests

The reason for the request of information is because of my dis-satisfaction with the service I have received by the Privacy Commissioner's Office, therefore I am wanting to understand the reason for the level of service I've received

Yours faithfully,

Sarah Brodrick

Link to this

From: OIA
Privacy Commissioner


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Attachment 2023 11 21 official information response.pdf
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Attachment 2022 Decision Guide DRAFT ONLY.pdf
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Tçnâ koe

 

Please find attached the Privacy Commissioner’s response to your official
information request.

 

 

Aku mihi

 

Sharyn Leonard

Executive Assistant (Legal) | Kaiâwhina Mâtâmua, Taha Ture

 

Office of the Privacy Commissioner  Te Mana Mâtâpono Matatapu
PO Box 10094, The Terrace, Wellington 6143

privacy.org.nz 

 

[1]NZBN 9429041913161

 

Privacy is about protecting personal information, yours and others. To
find out how, and to stay informed, [2]subscribe to our newsletter
or follow us online. [3]Description: Description: Description: Small
facebook icon [4]Description: twitter-bird-blue-on-whiteHave a privacy
question? [5]AskUs

 

Caution: If you have received this message in error please notify the
sender immediately and delete this message along with any attachments. 
Please treat the contents of this message as private and confidential.
Thank you.

 

References

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2. http://privacy.org.nz/subscribe/
3. http://www.facebook.com/PrivacyNZ
4. https://twitter.com/NZPrivacy
5. http://www.privacy.org.nz/ask

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From: Sarah

Dear OIA,

I wanted to clarify the legitimacy of the document, as I've been provided with information of the investigation process by the Privacy Commissioner which is a daft pdf named Decision Guide,
Investigations and Dispute, Resolution which was last updated in August 2022. Can you please confirm that the document that you have sent as part of the response of the OIR for me to review is the most recent and updated copy of the privacy policy for investigating complaints.

Yours sincerely,

Sarah Brodrick

Link to this

From: OIA
Privacy Commissioner


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Good morning

 

As indicated in our response to you, this is our draft Decision Guide and
is currently being internally reviewed.  It is the current guide at the
present time.  It is anticipated that our internal review will be
completed by the end of the year.

 

 

Aku mihi

 

Sharyn Leonard

Executive Assistant (Legal) | Kaiāwhina Mātāmua, Taha Ture

 

Office of the Privacy Commissioner  Te Mana Mātāpono Matatapu
PO Box 10094, The Terrace, Wellington 6143

privacy.org.nz 

 

[1]NZBN 9429041913161

 

Privacy is about protecting personal information, yours and others. To
find out how, and to stay informed, [2]subscribe to our newsletter
or follow us online. [3]Description: Description: Description: Small
facebook icon [4]Description: twitter-bird-blue-on-whiteHave a privacy
question? [5]AskUs

 

Caution: If you have received this message in error please notify the
sender immediately and delete this message along with any attachments. 
Please treat the contents of this message as private and confidential.
Thank you.

 

 

-----Original Message-----
From: Sarah <[FOI #24727 email]>
Sent: Tuesday, November 21, 2023 8:15 PM
To: OIA <[Privacy Commissioner request email]>
Subject: Re: Official information request

 

Dear OIA,

 

I wanted to clarify the legitimacy of the document, as I've been provided
with information of the investigation process by the Privacy Commissioner
which is a daft pdf named Decision Guide, Investigations and Dispute,
Resolution which was last updated in August 2022. Can you please confirm
that the document that you have sent as part of the response of the OIR
for me to review is the most recent and updated copy of the privacy policy
for investigating complaints.

 

Yours sincerely,

 

Sarah Brodrick

 

-----Original Message-----

 

Tçnâ koe

 

 

 

Please find attached the Privacy Commissioner’s response to your official 
information request.

 

 

 

 

 

Aku mihi

 

 

 

Sharyn Leonard

 

Executive Assistant (Legal) | Kaiâwhina Mâtâmua, Taha Ture

 

 

 

Office of the Privacy Commissioner  Te Mana Mâtâpono Matatapu  PO
Box 10094, The Terrace, Wellington 6143

 

privacy.org.nz 

 

 

 

[1]NZBN 9429041913161

 

 

 

Privacy is about protecting personal information, yours and others. To 
find out how, and to stay informed, [2]subscribe to our newsletter 
or follow us online. [3]Description: Description: Description: Small 
facebook icon [4]Description: twitter-bird-blue-on-whiteHave a privacy 
question? [5]AskUs

 

 

 

Caution: If you have received this message in error please notify the 
sender immediately and delete this message along with any attachments. 
Please treat the contents of this message as private and confidential.

Thank you.

 

 

 

References

 

Visible links

1. [6]https://www.nzbn.govt.nz/mynzbn/nzbndeta...

2. [7]http://privacy.org.nz/subscribe/

3. [8]http://www.facebook.com/PrivacyNZ

4. [9]https://twitter.com/NZPrivacy

5. [10]http://www.privacy.org.nz/ask

 

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Please use this email address for all replies to this request:

[11][FOI #24727 email]

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[12]https://fyi.org.nz/help/officers

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

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References

Visible links
1. https://www.nzbn.govt.nz/mynzbn/nzbndeta...
2. http://privacy.org.nz/subscribe/
3. http://www.facebook.com/PrivacyNZ
4. https://twitter.com/NZPrivacy
5. http://www.privacy.org.nz/ask
6. https://www.nzbn.govt.nz/mynzbn/nzbndeta...
7. http://privacy.org.nz/subscribe/
8. http://www.facebook.com/PrivacyNZ
9. https://twitter.com/NZPrivacy
10. http://www.privacy.org.nz/ask
11. mailto:[FOI #24727 email]
12. https://fyi.org.nz/help/officers

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