Dear Privacy Commissioner,

I would like please copies of policies, procedures, memos etc relating to the process and handling of any claims or complaints from April 2021 until the present date for any privacy rights complaints during Covid 19.

Please could I also have all correspondence on policy, procedures, memos etc relating to the subject of vaccination medical records when the office of the privacy commissioner was to handle such complaints from the above date until the present date.

1 I am requesting all correspondence about the policies, procedures, memos etc themselves relating to the processing of medical records complaints/claims
AND copies of such policies, procedures, memos etc for your staff on the handling of any claims and complaints of certain claims for: i) medical records of unvaccinated persons and ii) the subject of sharing and exposing vaccination medical records in any claims and complaints.

2. I am referring to complaints and claims that go to the Office of the privacy commission and its tribunal.

This request also applies to how privacy complaints were handled from vaccine mandated workers eg teachers, nurses etc . How many complaints were received from the education sector and health sector workers during this timeframe above?

Yours faithfully,

Erika Whittome

Dear OIA,
Regarding question 3: This request also applies to how privacy complaints were handled from vaccine mandated workers eg teachers, nurses etc. How many complaints were received from the education
sector and health sector workers during this timeframe above

I understand if it is time consuming to collate and extract summaries of the number of complaints, however, I do not see any policy shared for this question 3. What was the policy for how such complains for mandated workers were handled? Kindly answer this part of the request please.

Yours sincerely,

Erika Whittome