Kia ora Felix,

Thank you for your Official Information Act request, which was received by Lotto NZ on Saturday, 2 September 2023.

Your request was as follows:
I would like to make an OIA request for the handbook/guidance document for how retailers should run a Lotto outlet.

We will aim to have a response through to you by Friday, 29 September 2023.

Ngā mihi,
Dominique

Communications Advisor - Customer

e [email address]
w mylotto.co.nz

Level 1, 73 Remuera Road, Remuera, Auckland 1050, New Zealand.

-----Original Message-----
From: Felix Lee <[FYI request #24021 email]>
Sent: Saturday, September 2, 2023 11:27 PM
To: Info <[email address]>
Subject: Official Information request - Lotto retailer handbook

CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Dear New Zealand Lotteries Commission,

I would like to make an OIA request for the handbook/guidance document for how retailers should run a Lott outlet.

Thank you for your help

Yours faithfully,

Felix Lee

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FYI request #24021 email]

Is [New Zealand Lotteries Commission request email] the wrong address for Official Information requests to New Zealand Lotteries Commission? If so, please contact us using this form:
https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

-------------------------------------------------------------------

Disclaimer: This e-mail and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this e-mail in error, please notify the [email address] and delete/destroy any copies. Any view expressed in this e-mail message are those of the sender and do not necessarily reflect the views of Lotto New Zealand

hide quoted sections

Kia ora Felix,

Just an update on your request. Apologies for the delay in our response - we’ve been liaising with different teams to gather this information.

Before we send back our response, we wanted to check in on a couple of things to make sure we are providing you with the right information. Can I give you a call this afternoon to clarify your request? My number is [mobile number redacted].

Thanks,

Dominique

Communications Advisor - Customer

e [email address]
w mylotto.co.nz

Level 1, 73 Remuera Road, Remuera, Auckland 1050, New Zealand.

-----Original Message-----
From: Info
Sent: Monday, September 4, 2023 10:06 AM
To: Felix Lee <[FYI request #24021 email]>
Subject: RE: Official Information request - Lotto retailer handbook

Kia ora Felix,

Thank you for your Official Information Act request, which was received by Lotto NZ on Saturday, 2 September 2023.

Your request was as follows:
I would like to make an OIA request for the handbook/guidance document for how retailers should run a Lotto outlet.

We will aim to have a response through to you by Friday, 29 September 2023.

Ngâ mihi,
Dominique

Communications Advisor - Customer

e [email address]
w mylotto.co.nz

Level 1, 73 Remuera Road, Remuera, Auckland 1050, New Zealand.

-----Original Message-----
From: Felix Lee <[FYI request #24021 email]>
Sent: Saturday, September 2, 2023 11:27 PM
To: Info <[email address]>
Subject: Official Information request - Lotto retailer handbook

CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Dear New Zealand Lotteries Commission,

I would like to make an OIA request for the handbook/guidance document for how retailers should run a Lott outlet.

Thank you for your help

Yours faithfully,

Felix Lee

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FYI request #24021 email]

Is [New Zealand Lotteries Commission request email] the wrong address for Official Information requests to New Zealand Lotteries Commission? If so, please contact us using this form:
https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

-------------------------------------------------------------------

Disclaimer: This e-mail and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this e-mail in error, please notify the [email address] and delete/destroy any copies. Any view expressed in this e-mail message are those of the sender and do not necessarily reflect the views of Lotto New Zealand

hide quoted sections

Kia ora Felix,

Hope this finds you well. I've attached our response to your OIA request, including a PDF of our Retail Operations Manual.

If you have any further questions, please contact me.

Best regards,
Dominique

Dominique Wong (she/her)
Communications Advisor - Customer

e [email address]
m +64 27 264 3846
mylotto.co.nz

Level 1, 73 Remuera Road, Remuera, Auckland 1050, New Zealand.

-----Original Message-----
From: Info
Sent: Wednesday, September 20, 2023 3:55 PM
To: Felix Lee <[FOI #24021 email]>
Subject: RE: Official Information request - Lotto retailer handbook

Kia ora Felix,

Just an update on your request. Apologies for the delay in our response - we’ve been liaising with different teams to gather this information.

Before we send back our response, we wanted to check in on a couple of things to make sure we are providing you with the right information. Can I give you a call this afternoon to clarify your request? My number is [mobile number redacted].

Thanks,

Dominique

Communications Advisor - Customer

e [email address]
w mylotto.co.nz

Level 1, 73 Remuera Road, Remuera, Auckland 1050, New Zealand.

-----Original Message-----
From: Info
Sent: Monday, September 4, 2023 10:06 AM
To: Felix Lee <[FOI #24021 email]>
Subject: RE: Official Information request - Lotto retailer handbook

Kia ora Felix,

Thank you for your Official Information Act request, which was received by Lotto NZ on Saturday, 2 September 2023.

Your request was as follows:
I would like to make an OIA request for the handbook/guidance document for how retailers should run a Lotto outlet.

We will aim to have a response through to you by Friday, 29 September 2023.

Ngâ mihi,
Dominique

Communications Advisor - Customer

e [email address]
w mylotto.co.nz

Level 1, 73 Remuera Road, Remuera, Auckland 1050, New Zealand.

-----Original Message-----
From: Felix Lee <[FOI #24021 email]>
Sent: Saturday, September 2, 2023 11:27 PM
To: Info <[email address]>
Subject: Official Information request - Lotto retailer handbook

CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Dear New Zealand Lotteries Commission,

I would like to make an OIA request for the handbook/guidance document for how retailers should run a Lott outlet.

Thank you for your help

Yours faithfully,

Felix Lee

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FOI #24021 email]

Is [New Zealand Lotteries Commission request email] the wrong address for Official Information requests to New Zealand Lotteries Commission? If so, please contact us using this form:
https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

-------------------------------------------------------------------

Disclaimer: This e-mail and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this e-mail in error, please notify the [email address] and delete/destroy any copies. Any view expressed in this e-mail message are those of the sender and do not necessarily reflect the views of Lotto New Zealand

hide quoted sections