Printed from https://fyi.org.nz/request/23337-charities-services-complaints-process-triage-committee on December 22, 2024 23:15

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Charities Services complaints process - triage committee

Samurai Green made this Official Information request to Department of Internal Affairs

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From: Samurai Green

Dear Department of Internal Affairs,

I hope this finds you well.

I refer to the information on making a complaint available at https://charities.govt.nz/charities-in-n...

In particular, this webpage mentions that higher risk complaints are referred to a triage committee to determine next steps. Under the OIA, could I request the following information:

1) The make-up of the committee (ie. what staff attend these meetings - providing job titles only is fine)
2) The frequency of these meetings
3) Any terms of reference that guide these committee meetings
4) Any decisions or determinations made by this committee including all supporting documentation between 1 January 2023 and today (Friday 30 June) (these can be anonymised to protect complainants details).

Please let me know if any part of this request can be clarified.

Yours faithfully,

Mr Green

Link to this

From: OIA
Department of Internal Affairs

Tēnā koe,

Thank you for your OIA request to the Department of Internal Affairs (included with this email)

The Department will provide its response to your request as soon as practicable and within twenty working days. The 20th working day is 31 July 2023

Nāku, nā

Michelle Reed (she/her)
Lead Advisor Official Correspondence | Information Management and Privacy
He Ringa Manaaki | Workplace Services Group
He Pou Aronui | Organisational Capability and Services
Te Tari Taiwhenua | Department of Internal Affairs
Level 3, 45 Pipitea St | PO Box 805, Wellington 6140, New Zealand | http://www.dia.govt.nz/

show quoted sections

Link to this

From: SDO Official Correspondence
Department of Internal Affairs

Attachment image001.png
16K Download

Attachment Response OIA 2223 0994 Samurai Green.pdf
151K Download View as HTML

Attachment Appendix A.pdf
377K Download View as HTML

Tēnā koe Samurai,

 

Please see attached for the response to your Official Information Act 1982
request.

 

Ngā mihi,

 

Vi Saena| Official Correspondence Advisor
Te Pāhekoheko, Kāwai ki te iwi | Operations, Service Delivery and
Operations

Te Tari Taiwhenua  The Department of Internal Affairs
7 Waterloo Quay, Wellington

[1]www.dia.govt.nz

 

References

Visible links
1. http://www.dia.govt.nz/

Link to this

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Things to do with this request

Anyone:
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