Engagement on veteran navigation or coordination with the charity sector (2019–present)
SPENCER JONES made this Official Information request to Department of Internal Affairs
Currently waiting for a response from Department of Internal Affairs, they must respond promptly and normally no later than (details and exceptions).
From: SPENCER JONES
Dear Department of Internal Affairs,
Under the Official Information Act 1982, I request the following information held by Department of Internal Affairs (DIA) (Charities Services / Social Policy):
Please provide any correspondence, briefings, advice, emails, meeting records, or reports held by the Department of Internal Affairs since 1 January 2019 that:
relate to veteran-specific navigation, signposting, or coordination with charitable or community support organisations;
record any engagement with Veterans’ Affairs New Zealand, the Veterans’ Advisory Board, NZDF, or Ministers on how veterans access charitable or non-statutory support;
discuss whether veterans are treated as a distinct population within charity or community support policy frameworks; or
consider risks, gaps, or challenges relating to veterans navigating the charitable sector.
This request does not seek a list of charities. It seeks records of policy-level engagement or consideration regarding veteran access to charitable or community support.
Kind regards,
Spencer Jones
Things to do with this request
- Add an annotation (to help the requester or others)
- Download a zip file of all correspondence (note: this contains the same information already available above).


SPENCER JONES left an annotation ()
Context and purpose of this request
This request is part of a wider inquiry into how veterans are navigated to non-statutory and charitable support in New Zealand.
Earlier OIA responses from the New Zealand Defence Force and the Veterans’ Advisory Board (#33397 and #33398) confirmed that no central visibility, framework, or advisory material exists regarding veteran charities or community-based support organisations, and that no internal records exist addressing this gap.
This request does not seek a list of charities or a directory of services. It seeks to establish whether the Department of Internal Affairs — as the regulator and policy steward for the charities sector — has been:
• consulted by Defence, Veterans’ Affairs, or other agencies about veteran-specific charity coordination or navigation;
• asked to provide advice on gaps in veteran access to charitable or community support; or
• engaged in any cross-agency discussions where veterans were identified as a group requiring tailored navigation to charitable services.
The purpose is to determine whether this gap has been recognised, discussed, or deferred at a central-government level, rather than to duplicate earlier requests.
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