Performance monitoring, measurement, and management of Police staff
J A Harris made this Official Information request to New Zealand Police
This request has an unknown status. We're waiting for J A Harris to read a recent response and update the status.
From: J A Harris
Dear New Zealand Police,
1. Please provide all documentation describing Police's approach to monitoring, measuring, and managing performance of Police staff.
2. Please provide details of the overall performance management process within Police. This includes but is not limited to 1:1, 360, team feedback, manager feedback, performance improvements programs, KPIs, OKRs, etc.
3. Please provide details of the current KPIs or OKRs in place for staff, broken down by team or function or whatever level these are set at.
4. Please provide data showing the aggregate performance of staff as measured by Police. For example, number of staff per region with each rating at appraisal time, number of staff per region currently on a PIP.
5. Please provide information on how Police assess when a staff member is not performing adequately and the processes that are undertaken.
6. Please provide details of how Police assess the efficacy and suitability of their performance management approach.
Please note where you seek to withhold or refuse any information under OIA s17 or s18 using the reasons in s6, I am proactively requesting you to provide the grounds in support of that reason as per s19.
That is to say, it is insufficient to state you are withholding for reason that disclosure is, for example, "likely to prejudice the maintenance of the law, including the prevention, investigation, and detection of offences, and the right to a fair trial"; or "would disclose a trade secret"; or "would be likely unreasonably to prejudice the commercial position"; you are required to lay out the grounds that support why the disclosure is likely to do so.
Please note, Police are required to respond within 20 working days. My recent OIA requests with Police have not been responded to in a timely manner as required by law. Please ensure this request is fully compliant with that law, in both response time and content.
Yours faithfully,
J A Harris
From: Ministerial Services
New Zealand Police
Tēnā koe J A Harris
I acknowledge receipt of your Official Information Act 1982 request below, received by Police on 14 April 2023.
Your reference number is IR-01-23-11417.
You can expect a response to your request on or before 15 May 2023 unless an extension is needed.
Ngā mihi
Sophie
Ministerial Services
Police National Headquarters
-----Original Message-----
From: J A Harris <[FOI #22456 email]>
Sent: Friday, 14 April 2023 12:36 PM
To: Ministerial Services <[email address]>
Subject: [EXTERNAL] Official Information request - Performance monitoring, measurement, and management of Police staff
CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.
Dear New Zealand Police,
1. Please provide all documentation describing Police's approach to monitoring, measuring, and managing performance of Police staff.
2. Please provide details of the overall performance management process within Police. This includes but is not limited to 1:1, 360, team feedback, manager feedback, performance improvements programs, KPIs, OKRs, etc.
3. Please provide details of the current KPIs or OKRs in place for staff, broken down by team or function or whatever level these are set at.
4. Please provide data showing the aggregate performance of staff as measured by Police. For example, number of staff per region with each rating at appraisal time, number of staff per region currently on a PIP.
5. Please provide information on how Police assess when a staff member is not performing adequately and the processes that are undertaken.
6. Please provide details of how Police assess the efficacy and suitability of their performance management approach.
Please note where you seek to withhold or refuse any information under OIA s17 or s18 using the reasons in s6, I am proactively requesting you to provide the grounds in support of that reason as per s19.
That is to say, it is insufficient to state you are withholding for reason that disclosure is, for example, "likely to prejudice the maintenance of the law, including the prevention, investigation, and detection of offences, and the right to a fair trial"; or "would disclose a trade secret"; or "would be likely unreasonably to prejudice the commercial position"; you are required to lay out the grounds that support why the disclosure is likely to do so.
Please note, Police are required to respond within 20 working days. My recent OIA requests with Police have not been responded to in a timely manner as required by law. Please ensure this request is fully compliant with that law, in both response time and content.
Yours faithfully,
J A Harris
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This is an Official Information request made via the FYI website.
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WARNING
The information contained in this email message is intended for the addressee only and may contain privileged information. It may also be subject to the provisions of section 50 of the Policing Act 2008, which creates an offence to have unlawful possession of Police property. If you are not the intended recipient of this message or have received this message in error, you must not peruse, use, distribute or copy this message or any of its contents.
Also note, the views expressed in this message may not necessarily reflect those of the New Zealand Police. If you have received this message in error, please email or telephone the sender immediately
hide quoted sections
From: J A Harris
Dear Ministerial Services,
Please provide the response, which is long overdue. Please justify why this response has still not been provided?
This is yet more extremely poor performance from Police - I have complained to the Ombudsman.
It's obvious that Police do not have a suitable approach to managing these requests, and/or quite simply do not care about their obligations under the law. Disappointed, but not surprised.
Yours sincerely,
J A Harris
From: Ministerial Services
New Zealand Police
Kia ora J A Harris
Please accept our sincere apologies for the delay in responding to your request.
Your 14 page response is awaiting signature by the author, then will be released to you today or tomorrow.
Again our apologies for this delay.
Kind regards, Michelle
Advisor - Ministerial Services Police National Headquarters
-----Original Message-----
From: J A Harris <[FYI request #22456 email]>
Sent: Tuesday, 4 July 2023 1:49 PM
To: Ministerial Services <[email address]>
Subject: [EXTERNAL] Re: OIA acknowledgement IR-01-23-11417
CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.
Dear Ministerial Services,
Please provide the response, which is long overdue. Please justify why this response has still not been provided?
This is yet more extremely poor performance from Police - I have complained to the Ombudsman.
It's obvious that Police do not have a suitable approach to managing these requests, and/or quite simply do not care about their obligations under the law. Disappointed, but not surprised.
Yours sincerely,
J A Harris
-----Original Message-----
Tēnā koe J A Harris
I acknowledge receipt of your Official Information Act 1982 request below, received by Police on 14 April 2023.
Your reference number is IR-01-23-11417.
You can expect a response to your request on or before 15 May 2023 unless an extension is needed.
Ngā mihi
Sophie
Ministerial Services
Police National Headquarters
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FYI request #22456 email]
Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers
If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.
-------------------------------------------------------------------
===============================================================
WARNING
The information contained in this email message is intended for the addressee only and may contain privileged information. It may also be subject to the provisions of section 50 of the Policing Act 2008, which creates an offence to have unlawful possession of Police property. If you are not the intended recipient of this message or have received this message in error, you must not peruse, use, distribute or copy this message or any of its contents.
Also note, the views expressed in this message may not necessarily reflect those of the New Zealand Police. If you have received this message in error, please email or telephone the sender immediately
hide quoted sections
From: J A Harris
Dear Ministerial Services,
Thank you for the response, please can you let me know what the reason for the delay was?
Has this simply been sitting awaiting a signature for 2.5 months with no followup from the IR team?
Was there a delay in preparing the response itself or a need for internal consultation? Additionally, are Police aware consultation must be completed within the statutory timeframe (ie you don't have 20 days to prepare the response, then however long you like to consult on it internally)?
Why was no update provided on the delay - why did I have to follow this up? Do police / the IR team not monitor and track outstanding requests for timeliness or completion?
Yours sincerely,
J A Harris
From: Ministerial Services
New Zealand Police
Tēnā koe J A
Please find attached the response to your Official Information Act
request, received by New Zealand Police on 14 April 2023.
Please accept our apologies for the delay in providing you with this
response.
Ngā mihi
Dylan
Advisor | Ministerial Services | Police National Headquarters
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===============================================================
WARNING
The information contained in this email message is intended for the
addressee only and may contain privileged information. It may also be
subject to the provisions of section 50 of the Policing Act 2008, which
creates an offence to have unlawful possession of Police property. If you
are not the intended recipient of this message or have received this
message in error, you must not peruse, use, distribute or copy this
message or any of its contents.
Also note, the views expressed in this message may not necessarily reflect
those of the New Zealand Police. If you have received this message in
error, please email or telephone the sender immediately
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Adrian left an annotation ()
This is the organisation and people New Zealanders are supposed to trust to keep us safe from crime - they can't even cope with basic paperwork. Disgusting.
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