Complaints Investigation Policy and Procedure

Mr H J Manson made this Official Information request to Real Estate Agents Authority

Response to this request is long overdue. By law Real Estate Agents Authority should have responded by now (details and exceptions). The requester can complain to the Ombudsman.

From: Mr H J Manson

Dear Real Estate Agents Authority,

I wish to request any of the REA's internal policies, procedures, and/or documents relating to the REA investigating complaints against Real Estate Agents, Branch Managers, and/or Salespeople.

Yours faithfully,

Harry Manson

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