Ref: 2223-1020

 

Dear Hendrick,

On behalf of the Ministry of Business, Innovation and Employment I
acknowledge your email of 15^th November 2022 requesting under the
Official Information Act 1982 (the Act), the following:

“Please provide a copy of the ADEPT User Guide, and any other relevant
guides, SOPs, emails, or documents in any form that a processing officer
might be informed by when completing any task in the ADEPT system.”

Your request is being processed in accordance with the Act and a response
will be sent to you in due course. If you have any enquiries regarding
your request feel free to contact us via email [1][MBIE request email] or
using the contact details below.

 

Nâku noa, nâ

 

Ministerial Services

 

Ngâ Pou o te Taumaru

Ministry of Business, Innovation and Employment

Level 4, 15 Stout Street, PO Box 1473, Wellington 6140

NZBN 9429000106078

 

References

Visible links
1. mailto:[MBIE request email]

Kia ora Hendrick,

 

Thank you for your email to the Ministry of Business, Innovation and
Employment on 15 November 2022 requesting, under the Official Information
Act 1982, the following information:

 

“Please provide a copy of the ADEPT User Guide, and any other relevant
guides, SOPs, emails, or documents in any form that a processing officer
might be informed by when completing any task in the ADEPT system.”

 

We have identified that your request for the relevant SOPs and emails
encompass large amounts of material. These parts of your request are
likely to be refused in reliance on section 18(f) of the Act as they would
require substantial collation. This decision has not yet been made, and we
would like to consult with you about narrowing the scope of your request
before doing so.

 

Could you please narrow down your request for SOPs and emails to:

o The product type that you are after (i.e. 2021 Resident Visa,
Accredited Employer Work Visa, Visitor Visas)
o The nature of the guidance you are after (e.g., manual assessment
tasks against immigration instructions, automatic tasks, or
administrative tasks)
o Within a specific timeframe (e.g., emails sent since August 2022)

 

Please respond to us by Thursday, 24 November 2022. If we do not receive a
response by this date we will proceed without rescoping.

 

If your request is rescoped, it may still encompass a large amount of
information. While we have not made a decision at this stage, we are
likely to need to extend your request for collation of material, and /or
to undertake necessary consultation. We are happy to discuss this request
with you further – please contact us via [1][email address]

 

 

Thank you,

 

Business Management Team, Enablement

Immigration New Zealand

Ministry of Business, Innovation & Employment - Hîkina Whakatutuki

Level 1, 15 Stout Street, Wellington 6011 |PO Box 1473, Wellington 6140,
New Zealand

 

 

References

Visible links
1. mailto:[email address]

Kia ora Hendrick

 

Thank you for your request of 15 November 2022 requesting, under the
Official Information Act 1982 (the Act), the following information:

 

“Please provide a copy of the ADEPT User Guide, and any other relevant
guides, SOPs, emails, or documents in any form that a processing officer
might be informed by when completing any task in the ADEPT system.”

 

This email is to advise you the Ministry of Business, Innovation and
Employment has decided to grant your request. However, it has taken us
some time to prepare this information for release. We will send you the
information requested as soon as it is ready and without undue delay.

 

You have the right to seek an investigation and review by the Ombudsman of
this decision. Information about how to make a complaint is available at
www.ombudsman.parliament.nz or freephone 0800 802 602.

 

If you wish to discuss an aspect of your request or this response, please
contact Immigration New Zealand at [email address]

 

Ngâ mihi

 

Business Management Team, Enablement

Immigration New Zealand

Ministry of Business, Innovation & Employment - Hîkina Whakatutuki

Level 1, 15 Stout Street, Wellington 6011 |PO Box 1473, Wellington 6140,
New Zealand

 

NZBN 9429000106078

 

 

Kia ora Hendrick

 

Please find attached the response to your Official Information Act
request.

 

Due to the file size, you will receive three separate emails, with seven
attachments in total

 

Ngā mihi

 

Business Management Team, Enablement

Immigration New Zealand

Ministry of Business, Innovation & Employment - Hīkina Whakatutuki

Level 1, 15 Stout Street, Wellington 6011 |PO Box 1473, Wellington 6140,
New Zealand

 

NZBN 9429000106078

 

Kia ora Hendrick

 

Please find attached the sixth attachment (email 2/3)

 

Ngā mihi

 

Business Management Team, Enablement

Immigration New Zealand

Ministry of Business, Innovation & Employment - Hīkina Whakatutuki

Level 1, 15 Stout Street, Wellington 6011 |PO Box 1473, Wellington 6140,
New Zealand

 

NZBN 9429000106078

 

Kia ora Hendrick

 

Please find attached the seventh and final attachment (email 3/3)

 

Ngā mihi

 

Business Management Team, Enablement

Immigration New Zealand

Ministry of Business, Innovation & Employment - Hīkina Whakatutuki

Level 1, 15 Stout Street, Wellington 6011 |PO Box 1473, Wellington 6140,
New Zealand

 

NZBN 9429000106078

 

Tēnā koe Hendrick

 

Please refer to our attached letter in response to your complaint to the
Office of the Ombudsman regarding your request for information.

 

Kind Regards

John Pasene

Analyst

Assurance

Immigration New Zealand