ADEPT User Guide for Processing Visa Applications

Hendrick made this Official Information request to Ministry of Business, Innovation & Employment

Currently waiting for a response from Ministry of Business, Innovation & Employment, they must respond promptly and normally no later than (details and exceptions).

From: Hendrick

Dear Immigration New Zealand,

Please provide a copy of the ADEPT User Guide, and any other relevant guides, SOPs, emails, or documents in any form that a processing officer might be informed by when completing any task in the ADEPT system.

Yours faithfully,

Hendrick

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From: Ministerial Services
Ministry of Business, Innovation & Employment

Ref: 2223-1020

 

Dear Hendrick,

On behalf of the Ministry of Business, Innovation and Employment I
acknowledge your email of 15^th November 2022 requesting under the
Official Information Act 1982 (the Act), the following:

“Please provide a copy of the ADEPT User Guide, and any other relevant
guides, SOPs, emails, or documents in any form that a processing officer
might be informed by when completing any task in the ADEPT system.”

Your request is being processed in accordance with the Act and a response
will be sent to you in due course. If you have any enquiries regarding
your request feel free to contact us via email [1][MBIE request email] or
using the contact details below.

 

Nâku noa, nâ

 

Ministerial Services

 

Ngâ Pou o te Taumaru

Ministry of Business, Innovation and Employment

Level 4, 15 Stout Street, PO Box 1473, Wellington 6140

NZBN 9429000106078

 

References

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1. mailto:[MBIE request email]

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From: INZ OIAs
Ministry of Business, Innovation & Employment


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Kia ora Hendrick,

 

Thank you for your email to the Ministry of Business, Innovation and
Employment on 15 November 2022 requesting, under the Official Information
Act 1982, the following information:

 

“Please provide a copy of the ADEPT User Guide, and any other relevant
guides, SOPs, emails, or documents in any form that a processing officer
might be informed by when completing any task in the ADEPT system.”

 

We have identified that your request for the relevant SOPs and emails
encompass large amounts of material. These parts of your request are
likely to be refused in reliance on section 18(f) of the Act as they would
require substantial collation. This decision has not yet been made, and we
would like to consult with you about narrowing the scope of your request
before doing so.

 

Could you please narrow down your request for SOPs and emails to:

o The product type that you are after (i.e. 2021 Resident Visa,
Accredited Employer Work Visa, Visitor Visas)
o The nature of the guidance you are after (e.g., manual assessment
tasks against immigration instructions, automatic tasks, or
administrative tasks)
o Within a specific timeframe (e.g., emails sent since August 2022)

 

Please respond to us by Thursday, 24 November 2022. If we do not receive a
response by this date we will proceed without rescoping.

 

If your request is rescoped, it may still encompass a large amount of
information. While we have not made a decision at this stage, we are
likely to need to extend your request for collation of material, and /or
to undertake necessary consultation. We are happy to discuss this request
with you further – please contact us via [1][email address]

 

 

Thank you,

 

Business Management Team, Enablement

Immigration New Zealand

Ministry of Business, Innovation & Employment - Hîkina Whakatutuki

Level 1, 15 Stout Street, Wellington 6011 |PO Box 1473, Wellington 6140,
New Zealand

 

 

References

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1. mailto:[email address]

Link to this

From: Hendrick

Dear Business Management Team,

Thank you for your response.

The information I requested encompasses only the guidance specific to the ADEPT system that a processing officer might rely on to complete a task in the system. If this information is able to be rapidly read and learnt by each processing officer, I don't think it is reasonable to argue that its collation would exceed the threshold of being 'substantial'.

The nature of the information requested - i.e. what is being relied on when completing tasks relating to INZ's core role of issuing visas - is significantly in the public interest. On this basis I believe there is a case for releasing the information even if its collation is judged to be substantial.

Please bear in mind that time spent deciding whether to release information, and an organisation's own administrative failings cannot be taken into account when determining whether a request constitutes substantial collation. If the decision is made to refuse my request under section 18(f), please provide details of alternate ways that the request could have been fulfilled and the reason it was not fulfilled in that manner, as well as a copy of the sample exercise undertaken - both of which should be done per Ombudsman guidance.

Yours sincerely,

Hendrick

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Things to do with this request

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