Dear [User 34240 name redacted]  
I am writing to acknowledge receipt of your information request, dated 13
May 2022.   

In accordance with section 15 of the Official Information Act 1982 we will
try to respond to your request as soon as possible and in any event no
later than 20 working days after the day your request was received. If we
are unable to respond to your request by then, we will notify you of an
extension of that timeframe.

In order to gather information relevant to your request, we may make
details of your request known to Fire and Emergency personnel who are
likely to be able to assist with the identification and collation of that
information.  This will not include your identity as the requestor, unless
it is reasonably necessary to share that in order to gather information
relevant to your request.  Please let us know immediately if you have any
concerns about the sharing of details of your request, including your
identity, within Fire and Emergency.  We will contact you to discuss your
concerns and how they will affect our approach to processing your request.

We will also contact you if:

·         we require further information to clarify, or to enable us to
process, your request;

·         we need to tell a third party who you are, in order to consult
on your request or information that relates to it.

Kind regards

Official Information Team

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Kia ora [User 34240 name redacted],

In order to assist Fire and Emergency to process your request for
information, could you please provide clarification on the points below.
As currently framed, your second question is very broad and will likely
require substantial collation and research in order to respond.

 

"Please breakdown complaints received regarding volunteer brigades in the
Waikato and Bay of Plenty"

 

 1. Please advise what type of complaint you would like this question to
include
 2. Please advise what type of “breakdown” of information you would like.

 

Please note, we have taken the time period for this question to be for the
last 12 months as per your question 3. Please let us know if that is not
correct.

Kind regards,

 

 

 

 

-----Original Message-----
From: L B L <[FOI #19339 email]>
Sent: Friday, 13 May 2022 11:51 pm
To: Official Information Requests
<[email address]>
Subject: Official Information request - Complaints against Senior
Management

 

Dear Fire and Emergency New Zealand,

 

Could you please answer the following,

 

How many complaints against Group and District Managers have been received
for the region Nga Ki Te Kai Puku (Former Region 2)

 

Please breakdown complaints received regarding volunteer brigades in the
Waikato and Bay of Plenty

 

Please advise the number of personal grievances received by Fire and
Emergency NZ within the past 12 month 

 

Yours faithfully,

 

[User 34240 name redacted]

 

-------------------------------------------------------------------

 

This is an Official Information request made via the FYI website.

 

Please use this email address for all replies to this request:

[1][FOI #19339 email]

 

Is [2][FENZ request email] the wrong address
for Official Information requests to Fire and Emergency New Zealand? If
so, please contact us using this form:

[3]https://fyi.org.nz/change_request/new?bo...

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[4]https://fyi.org.nz/help/officers

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

 

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--------------------------------------------------------------------------------------------------------------------
Notice:  This email and any attachments may contain information that may
be subject to an obligation of confidence or the subject of legal
privilege.
If you received it in error:
        1. Please let us know immediately by return email and then delete
the email and your reply.  
        2. You must not use, copy or disclose any of the information
contained in this email.
There is no warranty that this email is error or virus free.
If this is a private communication, it does not represent the views of the
organisation.

References

Visible links
1. mailto:[FOI #19339 email]
2. mailto:[FENZ request email]
3. https://fyi.org.nz/change_request/new?bo...
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5. http://www.facebook.com/fireandemergencynz
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Kia ora,

Thank you for your email confirming your request has been withdrawn.

Kind regards,

 

 

 

 

 

-----Original Message-----

From: L B L <[1][FOI #19339 email]>

Sent: Thursday, 26 May 2022 12:17 pm

To: Official Information Requests
<[2][email address]>

Subject: RE: Official Information request - Complaints against Senior
Management

 

Dear Official Information Requests,

 

Thank you for your response. Please disregard this entire request as it is
no longer required.

 

Yours sincerely,

 

[User 34240 name redacted]

 

-----Original Message-----

 

Kia ora [User 34240 name redacted],

 

In order to assist Fire and Emergency to process your request for 
information, could you please provide clarification on the points below.

As currently framed, your second question is very broad and will likely 
require substantial collation and research in order to respond.

 

 

 

"Please breakdown complaints received regarding volunteer brigades in the 
Waikato and Bay of Plenty"

 

 

 

 1. Please advise what type of complaint you would like this question to 
include

 2. Please advise what type of “breakdown” of information you would like.

 

 

 

Please note, we have taken the time period for this question to be for
the  last 12 months as per your question 3. Please let us know if that is
not  correct.

 

Kind regards,

 

 

 

 

 

 

 

 

 

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[3][FOI #19339 email]

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[4]https://fyi.org.nz/help/officers

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

-------------------------------------------------------------------

 

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--------------------------------------------------------------------------------------------------------------------
Notice:  This email and any attachments may contain information that may
be subject to an obligation of confidence or the subject of legal
privilege.
If you received it in error:
        1. Please let us know immediately by return email and then delete
the email and your reply.  
        2. You must not use, copy or disclose any of the information
contained in this email.
There is no warranty that this email is error or virus free.
If this is a private communication, it does not represent the views of the
organisation.

References

Visible links
1. mailto:[FOI #19339 email]
2. mailto:[email address]
3. mailto:[FOI #19339 email]
4. https://fyi.org.nz/help/officers
5. http://www.facebook.com/fireandemergencynz
6. http://www.youtube.com/fireandemergencynz
7. http://www.twitter.com/FireEmergencyNZ
8. http://www.instagram.com/fireandemergenc...
9. http://www.linkedin.com/company/fireande...
10. http://www.fireandemergency.nz/

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