User Personas - Contestable Funds (MCH)

Nic Lane made this Official Information request to Ministry for Culture and Heritage

Ministry for Culture and Heritage did not have the information requested.

From: Nic Lane

Dear Ministry for Culture and Heritage,

Are you able to supply your current Design Personas for users of your contestable funds/grant management system?

Yours faithfully,

Nic Lane (he/him)

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From: OIA
Ministry for Culture and Heritage

Kia ora

This email acknowledges receipt of your OIA request below.
We will endeavour to respond to your request as soon as possible and in any event no later than 20 working days after the day your request was received. If we are unable to respond to your request by then, we will notify you of an extension of that timeframe.

If you have any queries, please feel free to contact Ministerial Services at [Ministry for Culture and Heritage request email]. If any additional factors come to light which are relevant to your request, please do not hesitate to contact us so that these can be considered.

Ngā mihi
Te Pae Hāpai Minita | Ministerial Services
Manatū Taonga | Ministry for Culture & Heritage
Ki te puāwai te ahurea, Ka ora te iwi
Culture is thriving, The people are well
Public Trust Building, 131 Lambton Quay, Wellington
PO Box 5364, Wellington 6140 | Ph +64 4 499 4229

-----Original Message-----
From: Nic Lane <[FYI request #18762 email]>
Sent: Thursday, 3 March 2022 11:40 am
To: OIA <[Ministry for Culture and Heritage request email]>
Subject: Official Information request - User Personas - Contestable Funds (MCH)

Dear Ministry for Culture and Heritage,

Are you able to supply your current Design Personas for users of your contestable funds/grant management system?

Yours faithfully,

Nic Lane (he/him)

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FYI request #18762 email]

Is [Ministry for Culture and Heritage request email] the wrong address for Official Information requests to Ministry for Culture and Heritage? If so, please contact us using this form:
https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

-------------------------------------------------------------------

This is an email between the Ministry for Culture and Heritage and the intended recipients only. It may contain privileged material. If this email is not intended for you do not read, use, distribute or copy it. Please notify the sender immediately and then delete the email and any attachments.

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From: OIA
Ministry for Culture and Heritage

Kia ora Nic,

 

I refer to your official information request dated 3 March 2022, seeking:

“Current Design Personas for users of your contestable funds/grant
management system”

 

The Official Information Act requires us to make a decision as soon as
practicable. In this case, Manatû Taonga requires additional time to
respond to your request. The reason for this extension is that
consultations necessary to make a decision on the request are such that a
proper response to the request cannot reasonably be made within the
original time limit. 

You will receive a decision on your request no later than 8 April 2022,
earlier if possible. Please note we will work to get you a response as
soon as we can.

 

You have the right, under section 28(3) of the OIA, to make a complaint to
an Ombudsman about this extension.

 

Ngâ mihi,

India
Te Pae Hâpai Minita  |  Ministerial Services
Manatû Taonga | Ministry for Culture & Heritage
Ki te puâwai te ahurea, Ka ora te iwi
Culture is thriving, The people are well 
Public Trust Building, 131 Lambton Quay, Wellington
PO Box 5364, Wellington 6140 | Ph +64 4 499 4229

--------------------------------------------------------------------------

 

-----Original Message-----

From: Nic Lane <[1][FOI #18762 email]>

Sent: Thursday, 3 March 2022 11:40 am

To: OIA <[2][Ministry for Culture and Heritage request email]>

Subject: Official Information request - User Personas - Contestable Funds
(MCH)

 

Dear Ministry for Culture and Heritage,

 

Are you able to supply your current Design Personas for users of your
contestable funds/grant management system?

 

Yours faithfully,

 

Nic Lane (he/him)

 

-------------------------------------------------------------------

 

This is an Official Information request made via the FYI website.

 

Please use this email address for all replies to this request:

[3][FOI #18762 email]

 

Is [4][Ministry for Culture and Heritage request email] the wrong address for Official Information requests
to Ministry for Culture and Heritage? If so, please contact us using this
form:

[5]https://fyi.org.nz/change_request/new?bo...

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[6]https://fyi.org.nz/help/officers

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

 

-------------------------------------------------------------------

 

__________________________________________________________________________________________________________________

This is an email between the Ministry for Culture and Heritage and the
intended recipients only.
It may contain privileged material. If this email is not intended for you
do not read, use, distribute or copy it.
Please notify the sender immediately and then delete the email and any
attachments.

__________________________________________________________________________________________________________________

References

Visible links
1. mailto:[FOI #18762 email]
2. mailto:[Ministry for Culture and Heritage request email]
3. mailto:[FOI #18762 email]
4. mailto:[Ministry for Culture and Heritage request email]
5. https://fyi.org.nz/change_request/new?bo...
6. https://fyi.org.nz/help/officers

hide quoted sections

Link to this

From: OIA
Ministry for Culture and Heritage


Attachment Response Nic Lane DOIA22 046.pdf
349K Download View as HTML


Kia ora Nic,

 

Please find attached our response to your Official Information Act request
of 3 March 2022.

  

Ngā mihi,

India
Te Pae Hāpai Minita  |  Ministerial Services
Manatū Taonga | Ministry for Culture & Heritage
Ki te puāwai te ahurea, Ka ora te iwi
Culture is thriving, The people are well 
Public Trust Building, 131 Lambton Quay, Wellington
PO Box 5364, Wellington 6140 | Ph +64 4 499 4229

 

 

--------------------------------------------------------------------------

-----Original Message-----

From: Nic Lane <[1][FOI #18762 email]>

Sent: Thursday, 3 March 2022 11:40 am

To: OIA <[2][Ministry for Culture and Heritage request email]>

Subject: Official Information request - User Personas - Contestable Funds
(MCH)

 

Dear Ministry for Culture and Heritage,

 

Are you able to supply your current Design Personas for users of your
contestable funds/grant management system?

 

Yours faithfully,

 

Nic Lane (he/him)

 

-------------------------------------------------------------------

 

This is an Official Information request made via the FYI website.

 

Please use this email address for all replies to this request:

[3][FOI #18762 email]

 

Is [4][Ministry for Culture and Heritage request email] the wrong address for Official Information requests
to Ministry for Culture and Heritage? If so, please contact us using this
form:

[5]https://fyi.org.nz/change_request/new?bo...

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[6]https://fyi.org.nz/help/officers

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

 

-------------------------------------------------------------------

 

__________________________________________________________________________________________________________________

This is an email between the Ministry for Culture and Heritage and the
intended recipients only.
It may contain privileged material. If this email is not intended for you
do not read, use, distribute or copy it.
Please notify the sender immediately and then delete the email and any
attachments.

__________________________________________________________________________________________________________________

References

Visible links
1. mailto:[FOI #18762 email]
2. mailto:[Ministry for Culture and Heritage request email]
3. mailto:[FOI #18762 email]
4. mailto:[Ministry for Culture and Heritage request email]
5. https://fyi.org.nz/change_request/new?bo...
6. https://fyi.org.nz/help/officers

hide quoted sections

Link to this

From: Nic Lane

Dear MCH,

While the five personas may be still relevant to the service design of your online grants system they seem to be more focused on a live event and touch little on digital elements. They exclude anything indicating any type of digital propensity, device type/use, or barriers users may face in a digital environment.

Mā te wā,

Nic Lane (he/him)

Link to this

Things to do with this request

Anyone:
Ministry for Culture and Heritage only: