Dear Rahul,

 

Thank you for contacting us.

 

To be able to provide the best advice to you, I will need to access your
file. Unfortunately, I do not have sufficient information to locate your
file in our system.

 

Please reply to this email with your full name and date of birth, old and
new passport number, application number or client number.

 

Please ensure the email you are using is the one listed on your most
recent visa application as we may not be able to assist if it is sent from
a different email address.

 

Alternatively, you can contact us by phone on Auckland +64 9 914 4100 or
outside Auckland on 0508 55 88 55. We are open from 8:00 AM to 10:00 PM,
Monday to Friday (NZ local time), excluding NZ public holidays.

 

A Client Services Advisor will verify your identity and, if satisfied,
release information to you regarding your file.

 

 

Kind Regards,

Nardia

 

CLIENT SERVICES ADVISOR

Immigration Contact Centre, Te Whakatairanga Service Delivery

Ministry of Business, Innovation and Employment (MBIE)

64 (9) 914 4100

PO Box 1473, Wellington, New Zealand

 

 

 

> -----Original Message-----

> From: Rahul <[FYI request #18397 email]>

> Sent: Tuesday, 1 February 2022 12:54 PM

> To: *OIA <[email address]>

> Subject: Official Information request - SAT

>

> Dear Ministry of Business, Innovation & Employment,

>

> I'm Rahul

>

> I have applied my SMC in July 2019

>

> My case officer was assigned in January 2021 and my application was sent
to SAT in March 2021, they asked for documents in June 2021 and from that
time till now there is no update, not even a single call or email from
SAT, is there anything happening or they are just holding applications
randomly, how Much more time they need to process , it's been more than a
year my SMC is with my case officer, what is actually happening no body is
helping or telling anything , no time frame no update nothing, is 1 year
less to process one file ???

>

> I also applied my RV 2021 in first week of December

>

> And again they have sent my file to SAT I mean again it was going to
wait then why I need to apply the RV2021, there is nothing I can do ???
Whom Should I talk to ???

> There is no one who is there to answer me ??

> No one telling what is actually happening !!

>

> What should I do ??

>

> It's been more than 30 months now , it's been a very stressful time for
me now,

>

> What should I do ?

> Yours faithfully,

> Rahul

>

> -------------------------------------------------------------------

>

> This is an Official Information request made via the FYI website.

>

> Please use this email address for all replies to this request:

> [FYI request #18397 email] 

>

> Is [MBIE request email] the wrong address for Official Information requests
to Ministry of Business, Innovation &amp; Employment? If so, please
contact us using this form:

>
https://aus01.safelinks.protection.outlo...

>

> Disclaimer: This message and any reply that you make will be published
on the internet. Our privacy and copyright policies:

>
https://aus01.safelinks.protection.outlo...

>

> If you find this service useful as an Official Information officer,
please ask your web manager to link to us from your organisation's OIA or
LGOIMA page.

>

>

> -------------------------------------------------------------------

>

>

>

>

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