Printed from https://fyi.org.nz/request/18397-sat on April 27, 2024 06:28

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SAT

Rahul made this Official Information request to Ministry of Business, Innovation & Employment

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From: Rahul

Dear Ministry of Business, Innovation & Employment,

I’m Rahul

I have applied my SMC in July 2019

My case officer was assigned in January 2021 and my application was sent to SAT in March 2021, they asked for documents in June 2021 and from that time till now there is no update, not even a single call or email from SAT, is there anything happening or they are just holding applications randomly, how
Much more time they need to process , it’s been more than a year my SMC is with my case officer, what is actually happening no body is helping or telling anything , no time frame no update nothing, is 1 year less to process one file ???

I also applied my RV 2021 in first week of December

And again they have sent my file to SAT I mean again it was going to wait then why I need to apply the RV2021, there is nothing I can do ??? Whom
Should I talk to ???
There is no one who is there to answer me ??
No one telling what is actually happening !!

What should I do ??

It’s been more than 30 months now , it’s been a very stressful time for me now,

What should I do ?
Yours faithfully,
Rahul

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Ministry of Business, Innovation & Employment

Dear Rahul,

 

Thank you for contacting us.

 

To be able to provide the best advice to you, I will need to access your
file. Unfortunately, I do not have sufficient information to locate your
file in our system.

 

Please reply to this email with your full name and date of birth, old and
new passport number, application number or client number.

 

Please ensure the email you are using is the one listed on your most
recent visa application as we may not be able to assist if it is sent from
a different email address.

 

Alternatively, you can contact us by phone on Auckland +64 9 914 4100 or
outside Auckland on 0508 55 88 55. We are open from 8:00 AM to 10:00 PM,
Monday to Friday (NZ local time), excluding NZ public holidays.

 

A Client Services Advisor will verify your identity and, if satisfied,
release information to you regarding your file.

 

 

Kind Regards,

Nardia

 

CLIENT SERVICES ADVISOR

Immigration Contact Centre, Te Whakatairanga Service Delivery

Ministry of Business, Innovation and Employment (MBIE)

64 (9) 914 4100

PO Box 1473, Wellington, New Zealand

 

 

 

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