Kia ora Jo,

Your request has been forwarded to the appropriate team in Auckland
Transport to respond to. We hope to respond to your request as soon as
possible, but not later than 24 February 2022, which is 20 working days
after the day your request was received. We will contact you if we require
clarification of your request, more time to respond, or if your requested
information is held by another agency.

Your case is being managed by Nicole, who is one of our LGOIMA Business
partners. If you have any further queries, you can contact the team on
(09) 355 3553 during business hours, quoting Local Government Official
Information request number CAS-499806-X4Z7L1.

Ngâ mihi,

Pablo | Customer Care Coordinator
Customer Care – Case Management
Auckland Transport
Private Bag 92250, Auckland 1142
P 09 355 3553 | E [1][email address] or
[2][email address]
[3]www.at.govt.nz
[4][IMG][5][IMG] [6][IMG] [7][IMG][8][IMG]

-----Original Message-----
From: Jo <[FOI #18313 email]>
Sent: Tuesday, 25 January 2022 9:48 p.m.
To: AT Official Information (AT) <[email address]>
Subject: Official Information request - Assault of Parking Wardens

Dear Auckland Transport,

Could you please provide the following information:

1. Number of assaults against parking wardens in the calendar year 2021.

2. Does AT have a policy in place whereby it is mandatory for parking
wardens to report assaults/threatening behaviour in order to monitor
trends associated with such threats? If so, may I please have a copy?

3. Does AT have a policy in place to ‘stand down’ parking wardens affected
by an assault or threatening behaviour while on shift? If so, may I please
have a copy?

4. Does AT have a policy of providing mental health assistance (or other
support) to parking wardens affected by an assault or threatening
behaviour? If so, may I please have a copy?

5. When did AT most recently carry out a health and safety assessment
related to assaults on parking wardens? We’re any additional measures
required to ensure that AT meets its HSW Act obligations in relation to
this threat?

6. Are parking wardens provided (or offered) training in self defence?

Yours faithfully,

Jo

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[9][FOI #18313 email]

Is [10][Auckland Transport request email] the wrong address for Official
Information requests to Auckland Transport? If so, please contact us using
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Disclaimer: This message and any reply that you make will be published on
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If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
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-------------------------------------------------------------------

 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [13]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [14]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

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9. mailto:[FOI #18313 email]
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13. https://at.govt.nz/COVID-19
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hide quoted sections

Kia ora Jo,

 

My name is Nicole and I’m a LGOIMA Business Partner at Auckland
Transport. 

I’m responsible for looking into the official information request you
made on 25 January 2022 about assaults on parking wardens.

 

We are granting your request which means we hold the information you have
requested and we will provide it, however some aspects will be refused.
This will be explained more in our response to you, which we estimate will
be ready by 11 March 2022, or sooner if available.  

Please let us know if you would like to discuss the decision.

You have the right to seek an investigation and review by the Ombudsman of
this decision. Information about how to make a complaint is available at
[1]www.ombudsman.parliament.nz or freephone 0800 802 602.

 

If you need to provide us with more information relevant to your request
or you have any questions, simply reply to this email leaving the subject
line as it is. We’ll make sure this information is added to your case.

 

Ngā mihi

Nicole 

LGOIMA Business Partner 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[2]www.at.govt.nz

 

 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [3]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [4]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. https://urldefense.proofpoint.com/v2/url...
2. http://www.at.govt.nz/
3. https://at.govt.nz/COVID-19
4. https://covid19.govt.nz/

Kia ora Jo,

 

I’ve attached the official information you asked for

On 25 January 2022 you asked for information about assault on Parking
Wardens.

 

I've attached a response from John Strawbridge, Group Manager - Parking
Services and Compliance, in response.

 

Should you believe that we have not dealt with your request appropriately,
you are able to make a complaint to the Office of the Ombudsman in
accordance with section 27(3) of the LGOIMA Act and seek an investigation
and review in regard to this matter.

You can contact the Ombudsman at [1]www.ombudsman.parliament.nz or
freephone 0800 802 602.

 

If you have any further queries, simply reply to this email leaving the
subject line as it is. We’ll make sure this information is added to your
case.

 

 

Ngā mihi

Nicole 

LGOIMA Business Partner 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[2]www.at.govt.nz

 

 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [3]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [4]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. file:///tmp/www.ombudsman.parliament.nz
2. file:///tmp/www.at.govt.nz
3. https://at.govt.nz/COVID-19
4. https://covid19.govt.nz/