Where is our Postal Service

Ross Appleton made this Official Information request to New Zealand Post Limited

The request was refused by New Zealand Post Limited.

From: Ross Appleton

Dear New Zealand Post Limited,
I live in Glen Murray Road, Churchill, RD2 Huntly. What has happened to our postal service. Last weekend our Rural Delivery lady finished working for you and she was wonderful. Since then I don't believe we have had a postal service. I drove down to Te Kauwhata today at 4.15pm and confirmed my thoughts because many letterboxes had their flags up for collection. I know via track n trace that there are packages somewhere in your system but they aren't appearing in my letterbox. Please have someone look into this and advise. Email [email address]

Yours faithfully,
Ross Appleton

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From: Oia Officer
New Zealand Post Limited

Hi Ross

Thank you for your request. This is more in the nature of a customer complaint rather than an OIA request so has been referred to our customer complaints team to follow up with you.

Kind regards
OIA Officer
NZ Post

-----Original Message-----
From: Ross Appleton <[FOI #17453 email]>
Sent: Thursday, 4 November 2021 7:27 PM
To: Oia Officer <[email address]>
Subject: Official Information request - Where is our Postal Service

Dear New Zealand Post Limited,
I live in Glen Murray Road, Churchill, RD2 Huntly. What has happened to our postal service. Last weekend our Rural Delivery lady finished working for you and she was wonderful. Since then I don't believe we have had a postal service. I drove down to Te Kauwhata today at 4.15pm and confirmed my thoughts because many letterboxes had their flags up for collection. I know via track n trace that there are packages somewhere in your system but they aren't appearing in my letterbox. Please have someone look into this and advise. Email [email address]

Yours faithfully,
Ross Appleton

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